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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Platform Sales team is a highly consultative, enterprise sales team that is responsible for some of Stripe’s largest and fastest growing partners. Stripe helps software platforms offer more value to their customers by embedding Stripe’s powerful payments technology into their solution. As a Platform Sales Manager, you will play a critical role on our go-to-market leadership bench-- leading a team of AEs to make payments-as-a-service a competitive advantage for high-growth organizations. What you’ll do Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution Oversee the expansion of Stripe’s footprint with global saas platforms Make hiring decisions, honing our ideal candidate profile and onboarding strategy Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyze results and make recommendations for action in a timely manner. Define key sales support mechanisms, processes, and programs to meet the rapid growth of the business and achieve revenue attainment and market development objectives Build a world-class organization and write the playbook for the era of monetizing payments on platform Responsibilities Lead a team of sophisticated Existing Business, Platform AEs focused on expanding our global footprint with enterprise SaaS platforms Drive deal strategy and partner across the business to ensure healthy pipeline, funnel conversion, win rate, and margin preservation across the portfolio Effectively work cross-functionally across the organization to shape Stripe's product roadmap and drive best practices on selling and forecasting Engage with the largest strategic opportunities, leading executive relationships Being accountable for delivering revenue growth Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12-15+ years of relevant enterprise sales experience 3-5+ years of people management experience Ability to hire, coach, and motivate a high-performance sales team Ability to articulate complex, technical concepts and translate them into business-relevant terms Demonstrated quantitative and analytical skills Bachelor’s degree in a relevant field Preferred qualifications Thrives in fast-paced settings with a high-level of autonomy and can create clarity and structure A knack for working well with a wide range of stakeholders, both internally and externally Experience scoping and managing strategic projects with input from cross-functional teams Prior experience in financial services, the payments industry, or with the card networks
Who we are About the team Financial Connections is Stripe's open banking platform, enabling businesses to securely access consumer-permissioned financial data. Our platform connects to thousands of financial institutions, powering use cases from account verification to risk assessment to personal financial management. Across the Financial Connections Engineering org, we focus on delivering high-quality, enriched bank data at scale — building the ML systems that transform raw financial data into actionable signals for both internal Stripe teams and external merchants. Our ML work spans transaction categorization, risk scoring, data enrichment, and the development of intelligent systems that improve data quality across our network. We operate at the intersection of fintech infrastructure and applied machine learning, solving problems that directly impact Stripe's ability to serve millions of businesses and consumers. What you'll do We're looking for machine learning engineers who want to build intelligent systems that provide financial data at scale. You'll play a key role in designing, training, and deploying ML models that improve the quality, accuracy, and usefulness of financial data across Stripe's ecosystem. Responsibilities Design, build, train, evaluate, deploy, and own ML models in production that improve transaction categorization, risk scoring, and data enrichment across Financial Connections Design and build large-scale ML systems that operate on diverse financial data from thousands of institutions Experiment and iterate on ML models (using tools such as PyTorch, TensorFlow, XGBoost) to achieve key business goals around data quality and accuracy Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product, data science, and engineering partners across Stripe to identify opportunities where ML can improve outcomes for merchants and consumers Engage with the latest ML/AI developments and take calculated risks in transforming innovative ideas into productionized solutions Mentor engineers and contribute to a strong ML engineering culture within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of industry experience building and shipping ML systems in production Proficient with ML libraries and frameworks such as PyTorch, TensorFlow, XGBoost, as well as Spark Hands-on experience in designing, training, and evaluating machine learning models Hands-on experience in productionizing and deploying models at scale Hands-on experience in orchestrating data pipelines and efficiently leveraging large-scale datasets Strong collaboration skills and the ability to work across teams and contribute to peers' success Ability to thrive with a high level of autonomy and responsibility and an entrepreneurial mindset Preferred qualifications MS or PhD degree in ML/AI or a related field (e.g., math, physics, statistics, computer science) Experience in fintech, open banking, or financial data domains Experience with NLP, LLMs, or text classification at scale Experience in adversarial or noisy-data domains such as fraud detection, risk modeling, or data quality Proven track record of building and deploying ML systems that have effectively solved ambiguous business problems Experience with deep learning architectures, including transformers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the "connective tissue" of Stripe. You will have a front-row seat to how the company operates and a direct hand in ensuring we hit our most important goals. If you are a technical strategist who loves to move fast and fix high-stakes problems, we’d love to hear from you. SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. Our mission is to create strategic clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and pressure-test our strategy, driving change wherever we find soft spots and enabling the success of other teams. We are looking for someone who connects across data, financials and product & business strategy and can unearth a signal in the noise and either fix the problem directly or convene the right people to fix it fast. What you’ll do In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically: Own the "Signal" : You will define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action, moving far beyond standard dashboarding. Deep-Dive Interventions : You will lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed. Bridge Product & Strategy : You will translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured workstreams. Synthesize for Leadership : You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on. Pressure-test our Assumptions : You’ll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights A proven track record of directly driving business growth through analytical insights and execution Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders Prior experience with fintech products or complex financial systems is a plus, but not required Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance Preferred qualifications Payments ecosystem, or experience in finance or fintech is a plus Ability to build trust and partner with senior leaders and CXOs Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience
Who we are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with founders, C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers Product, and Engineering teams to develop and execute on the account strategy for Stripe in market. What you’ll do Your mission is to uncover the deepest levels of customer pain and desired outcomes, going beyond surface-level requirements. By truly understanding their strategic business objectives, you will architect and tailor Stripe's solutions as the definitive answer to their most pressing challenges. You will be instrumental in mapping the customer's transformation journey, crafting future-state roadmaps and solution architectures that inherently factor in complex third-party integrations. Responsibilities Execute meticulous technical discovery, conducting in-depth business analysis and background research on customer operations, industry dynamics, and competitive landscapes to build a foundational understanding that informs every proposed solution. This goes beyond fact-finding; it's about understanding their "why." Lead strategic engagements, guiding APAC and Greater China users through a structured discovery process to align with their core business priorities. You will design compelling, technically sound solutions and master the "technical win" by evangelizing these proposals through executive briefings, comprehensive readouts, tailored presentations, and impactful solution demonstrations that resonate with the customer's specific challenges and desired future state. Identify and articulate expansion opportunities, strategically extending Stripe’s footprint within existing accounts into new global markets and business units. This involves introducing new capabilities and local payment methods, always with a clear focus on the technical feasibility and the value delivered at each touchpoint. Act as the "Voice of the Customer" within Stripe's product and engineering teams, meticulously capturing insights, emerging trends, and new opportunities from the field. You will champion these requirements, ensuring they are accurately prioritized and inform future product development. Serve as the critical technical counterpoint to the sales executive, providing invaluable technical insight and designing robust solutions for both prospective and existing platform users. You will be the expert guide on Stripe's technical merits and strategic benefits for both platforms and their end-user base. Craft and deliver compelling technical demonstrations that don't just show features, but powerfully showcase how Stripe's platform solves specific business problems, highlighting the unique value proposition, key differentiators, and potential for customization. Crucially, you will illustrate how these benefits cascade directly to the customer's own user base, driving their success. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a similar customer-facing engineering role such as sales engineer, pre-sale solution consultant or solutions architect for a global software enterprise. Strong verbal and written communication skills in English and Mandarin as the positions is primarily working with enterprise Chinese merchants based in China Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. Ability to operate independently in a highly ambiguous and fast-paced environment Passion to take on ownership and drive change in a constantly evolving environment. Ability to travel per business needs Preferred qualifications Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Prior experience in consulting Experience at a growth stage internet/software company
Who we are About Bridge Bridge is building a new payments platform powered by stablecoins to make global money movement simpler, faster, and more accessible. Through our APIs, businesses can send and receive funds across borders, give customers access to dollars through virtual accounts, and disburse USD globally. We believe stablecoin rails will become a foundational part of financial infrastructure, moving and settling trillions of dollars worldwide. Bridge is helping bring that future forward. Our team has built financial infrastructure at companies including Coinbase, Stripe, Square, Brex, Upstart, DoorDash, and Airbnb. We are united by the conviction that stablecoins can materially improve how money moves around the world. What you’ll do Build and ship end-to-end product experiences across frontend applications, backend services, APIs, and data systems. Design reliable, performant, and intuitive interfaces for developers, operations teams, and end users interacting with Bridge products. Develop and maintain the APIs and backend systems that power global payments, virtual accounts, and payouts. Own projects from technical design through launch and iteration, often operating with substantial autonomy and without dedicated product management support. Debug and resolve production issues across the stack, with a focus on reliability, performance, and customer impact. Make thoughtful tradeoffs among business priorities, user experience, speed of execution, and long-term technical quality. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of professional software-engineering experience. We are open to candidates across a range of seniority, from experienced individual contributors through senior technical leaders. Experience building and shipping production software across both frontend and backend systems. Strong experience with backend services, SQL databases, and API design. Experience building polished, maintainable web applications and collaborating closely on product and user-experience decisions. A strong sense of ownership, with the ability to lead technical projects and influence product direction. Ability to write modular, well-tested, maintainable code while remaining pragmatic and moving quickly. Comfort operating in a fast-paced, ambiguous environment and diving into unfamiliar problem spaces. Excellent written and verbal communication skills, including the ability to produce clear technical documentation. Curiosity, sound judgment, and a commitment to continuously improving the product for partners and end users. Preferred qualifications Experience building developer-facing API products or platforms. Experience with financial infrastructure, payments, money movement, or other regulated products. Interest in or experience with stablecoins, blockchain systems, or distributed systems. Experience designing systems that require high reliability, strong security controls, and careful operational discipline.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Commercial Sales team is responsible for the acquisition, growth, retention, and expansion of mid-market customers. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. What you’ll do Commercial AEs own a book of high-potential accounts, they focus on hunting for new growth opportunities and building a pipeline of new users. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. Responsibilities Identify high-potential, mid-market businesses for a full-stack Stripe implementation Develop and execute an outbound play to target a new vertical in their region and implement sales strategies to grow revenue per user Identify and understand users’ pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Drive commercial discussions and close complex, high-impact deals Partner with Solutions Architects, Integration Engineers and Channel Partners to resolve user pain points and deepen Stripe integration Share feedback with Product and Marketing teams to help inform roadmap and messaging priorities Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5 years of experience in solution sales field Ability to understand technical requirements and craft solutions across multiple technology products Ability to perform quantitative analysis and independently manage pricing negotiations Strong problem-solving and quantitative capabilities including comfort with basic financial modelling Ability to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Strong interest in technology Preferred qualifications Prior experience in a sales and/or customer-facing role at a high growth payments company
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Partner with the Tax team stakeholders to design and implement features of our financial systems that include Oracle Cloud Applications (Financials, TRCS, Fusion Tax), Stripe homegrown Tax Solutions and many other tools. Identify opportunities to automate Tax processes, work on transformation initiatives, implement SOX controls and maintain our financial Applications. Lead Finance systems (primarily Tax area including but not limited to Direct and Indirect Taxes) projects and strategic initiatives - including implementation of new tools and business process changes - from requirements, tool selection, system design, implementation, UAT, training, go-live & post go-live support. Serve as a technology liaison with Tax stakeholders to understand their pain points, opportunities for process improvements, automation & efficiency gains, create strategic roadmap and provide them with technology solutions. Demonstrate an understanding of increasingly complex sales tax, transfer pricing and Tax provisioning concepts and effectively apply knowledge to develop and maintain tax systems and data flows. Design solutions and make architecture decisions by benchmarking with industry best practices to help us scale for the future. Partner with Engineering product teams to develop & deliver technical solutions to optimize financial workflow and integration with other Stripe internal systems. Implement and maintain the Fusion Tax and Integrate with homegrown Tax system for Indirect Tax determination. Own the Tax Applications Configure & Maintain Systems Data protection & integrity Tax Compliance & SOX controls. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, Finance or a related field, plus 8 years of experience in Building and maintaining tax systems, of which, at least 5 years must be post-bachelors progressive experience. Must also have 8 years of experience in each of the following: Building and implementing finance and compliance products at global scale. Tax systems including Sabrix, Vertex, Oracle EBTax and Fusion Cloud Tax. Program or project management. Designing Internal Financial systems for Indirect or Direct Tax needs. Reporting development using SQL, PL/SQL, or BI Publisher. Taxation methods including VAT, Sales Tax, or GST, and related global compliance and reporting needs. Salary: $274,456.00 - $334,600.00/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA36 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance. Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. Collaborate with and advocate to Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Constantly challenge the status quo and push for innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Business-level proficiency in Mandarin (written and spoken) is required, as this role involves daily communications with our users in the Greater China region. 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. Proficiency in SQL for data analysis and querying, with the ability to interpret datasets. Experience working with APIs. Excellent problem-solving skills, capable of diagnosing complex issues and driving them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations. Willingness to work occasional weekends and holidays (with compensatory time off). Preferred qualifications Strong data analysis skills and a passion for interpreting data to improve decision-making and outcomes Comfortable explaining technical concepts to both technical and non-technical stakeholders Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. About the team The Global Partnerships team develops and manages the strategic relationships that enable Stripe’s payments, financial-services, and geographic-expansion ambitions. We work with local payment methods, financial institutions, card networks, banks, and other ecosystem partners to build the infrastructure, commercial models, and market access Stripe needs to serve users globally. What you’ll do We are hiring a Global Partnerships Lead based in Singapore to own Stripe’s Global Partnerships strategy and execution across Greater China, Hong Kong, and Singapore. As the regional Global Partnerships Lead, you will own Stripe’s most important in-market relationships across local payment methods, financial partners, card networks, banks, and expansion partners. You will set the partnership strategy for the region; identify, prioritize, and develop new opportunities; lead complex negotiations; and ensure partnerships deliver durable commercial, product, and expansion outcomes for Stripe and our users. This is a leadership role at the intersection of product strategy, market expansion, and commercial execution. You will serve as Stripe’s senior partnership representative for the region, build trusted executive relationships with ecosystem partners, and lead alignment across Product, Engineering, Go-to-Market, Legal, Risk, Compliance, Finance, Treasury, and Operations. Responsibilities Act as Stripe’s Global Partnerships Lead for Greater China, Hong Kong, and Singapore , with end-to-end accountability for the regional partnership portfolio. Set and execute the regional strategy across local payment methods, financial partners, card networks, banks, and expansion partners. Lead Stripe’s senior external relationships in the region, building alignment and representing Stripe’s strategic priorities with partners. Own partnership opportunities from market assessment and strategy through negotiation, contracting, onboarding, launch, governance, and performance management. Lead regional expansion-partnership strategy and execution, coordinating the partnerships required to establish, operate, and scale Stripe in-market. Translate market intelligence, partner priorities, and ecosystem developments into clear recommendations for Stripe’s product and business strategy. Drive cross-functional decision-making on commercial, product, operational, regulatory, and technical dependencies related to regional partnerships. Establish and manage partner-performance metrics, including commercial outcomes, product adoption, operational health, and strategic progress. Anticipate and manage partnership risks, escalations, and trade-offs, ensuring sustained executive alignment internally and externally. Who you are We are looking for a commercially rigorous, strategically minded partnerships leader who is deeply familiar with the payments ecosystem in Greater China, Hong Kong, and Singapore. You are comfortable navigating complex stakeholder environments, structuring ambiguous opportunities, and independently driving high-impact outcomes. Minimum requirements 10+ years of experience in partnerships, business development, corporate development, strategy, financial services, or a related field. Significant experience in payments, fintech, ecommerce, banking, card networks, local payment methods, or adjacent financial-services sectors. Demonstrated experience leading complex, strategic commercial negotiations with senior external stakeholders. Deep knowledge of the payments and financial-partnership landscape in Greater China, Hong Kong, and/or Singapore, including relevant market dynamics and business models. Excellent written, verbal, and English executive communication skills and business-level Mandarin proficiency, written and spoken as this role would require working closely with our users and partners in the Greater China region. Strong ability to develop a clear point of view amid ambiguity, influence without authority, and drive decisions across complex internal and external stakeholder groups. Experience working closely with product and engineering organizations on partnerships with meaningful technical, operational, and regulatory dependencies. Ability to operate autonomously while balancing multiple high-priority initiatives and long-term strategic relationships. Preferred qualifications Experience owning a regional or multi-market portfolio of payments or financial-infrastructure partnerships. Experience supporting market-entry, expansion, licensing, or ecosystem-development initiatives. Existing senior relationships across banks, networks, payment-method providers, fintechs, or other relevant ecosystem partners in the region. Experience working in a fast-paced, global technology company with cross-functional product, commercial, and regulatory stakeholders.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. This is an 11 month fixed-term contract. Responsibilities Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams in EMEA. Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends in the EMEA region, using insights to inform recruiting strategies and address potential challenges Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills, including business proficiency in English Strong ability to build relationships with senior leaders and effectively influence decision-making processes. Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes. Flexibility, adept at shifting tasks and priorities in response to changing circumstances.
Who we are About Bridge We’re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world’s leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. What you’ll do We are looking for a Product Analyst to join our Data team at Bridge. You'll own the data strategy for customer experience at Bridge, spanning two closely linked areas: Payments quality — transaction speed, uptime/reliability, error rates, and support ticket trends across our payment rails and products. Product experience — how customers interact with Bridge's dashboard, onboarding flows, and other surfaces, and where friction is costing us adoption or trust. This focus area may shift over time as the business evolves, and we're looking for someone who can adapt their scope accordingly — spinning up their knowledge of different product areas, creating new analyses and instrumentation as priorities emerge or change. This is a high-ownership seat: you'll be the primary data voice for your focal area, expected to identify what matters, build the pipelines and analysis to prove it, and drive decisions from insight through to shipped outcomes — with real latitude to define how you get there. Responsibilities Own the data needs for your focal area end-to-end: define and refine the right metrics, build the pipelines to source them, and drive them into decisions — without needing significant hand-holding. Analyze payments quality signals (latency, uptime, failure/error rates, support ticket volume and themes) to identify where customers are experiencing friction and quantify the business impact. Analyze product and UX data (dashboard usage, onboarding funnels, feature adoption) to find opportunities to improve the customer journey. Design, build, and maintain robust, well-documented data pipelines and ETL processes that make customer experience data easy to access, trust, and query across the company. Write and maintain production-quality SQL and pipeline code in Databricks, with work version-controlled and reviewed via GitHub. Build and maintain dashboards and self-serve tools that let Product, Engineering, and Support teams monitor customer experience metrics without depending on ad hoc requests. Partner cross-functionally with Product, Engineering, and Support/Operations to translate findings into concrete product and process improvements. Proactively flag emerging issues or trends in payments quality or product experience before they become customer-facing problems. Continuously improve data quality, documentation, and tooling for your focal area as Bridge's product and scale evolve. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience as a data analyst or in a similar analytics role, ideally at a payments, fintech, or high-growth technology company. Excellent SQL skills, with experience querying and modeling data in a modern warehouse/lakehouse environment (e.g., Databricks). Hands-on experience building and maintaining data pipelines and ETL processes, and comfort working with version control (GitHub) as part of a technical workflow. Strong analytical and diagnostic skills — able to independently investigate a problem, identify root cause, and turn findings into a clear recommendation. Experience building dashboards and visualizations that communicate insights clearly to both technical and non-technical stakeholders. Demonstrated ability to work independently, take ownership of a focal area, and manage multiple concurrent priorities with minimal oversight. Strong written and verbal communication skills, with the ability to explain technical or data-driven findings to non-technical audiences. Preferred qualifications Experience analyzing payments data specifically (transaction quality, uptime/reliability, support ticket trends) or product/UX data (onboarding, dashboard engagement, funnels). Programming experience (e.g., Python) and familiarity with data manipulation libraries (e.g., pandas). Experience working in a fast-paced startup or high-growth environment where priorities and scope shift with the business.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Support Technologies builds the products, platforms, and capabilities behind Stripe’s support experiences. The team helps users resolve issues quickly, supports internal teams, and creates reusable technology that improves support across Stripe. This role focuses on the complex support needs of Platforms and Connect. Platforms, connected accounts, and their customers each have different relationships with Stripe, access levels, and responsibilities. Resolving an issue often requires understanding who owns the account, which permissions apply, how products are configured, and which party should provide support. The team is building the foundations for more contextual support across this multi-party ecosystem. A key part of the work is improving Stripe’s customer-facing AI agent so it can understand these relationships, handle complex cases, and provide accurate, personalized resolutions at scale. What you’ll do As a Product Manager for Support Experience, you will be responsible for improving the outcomes of Stripe’s user-facing AI agent that holds 100k+ conversations per week. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. You’ll directly build agent capabilities to solve real-world user problems. That means getting hands-on with prompts, evals, skills, tools and the machinery that lets you introspect and identify opportunities within the conversational experience. Responsibilities Develop the product strategy and roadmap for Support Technologies serving Platform and Connect use cases. Build a deep understanding of the needs of platform operators, connected accounts, Stripe support teams, and platform support teams. Improve the capabilities and effectiveness of Stripe’s user-facing AI agent for Platform and Connect support experiences. Identify recurring support problems and translate them into reusable product, platform, and AI agent capabilities. Build, ship, and iterate on the prompts, skills, tools, and evaluations that enable the AI agent to solve real-world user problems. Improve how account relationships, roles, permissions, product configurations, and support history inform routing and resolution across AI and human-assisted support. Build tools that help the AI agent and support teams understand complex Platform and Connect issues and take the right next action. Enable platforms to support their connected accounts more effectively through appropriate tooling, visibility, automation, and contextual guidance. Help clarify whether Stripe, the platform, or another party is responsible for resolving a user’s issue, and route the issue accordingly. Create continuous improvement loops that turn insights from AI agent conversations and support interactions into scaled solutions. Partner with Platform, Connect, and conversational AI product teams to incorporate support capabilities into critical product journeys. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 7+ years of product management experience, excluding internships and co-ops. Deep user empathy and a high bar for user experience. Experience leading cross-team initiatives from ideation through execution. Experience leading technical products or a background in computer science or a similar field. Strong written and verbal communication skills.