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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Recruiting Strategy & Enablement Team is dedicated to enhancing the quality and efficiency of Stripe's Recruiting function. By executing a suite of strategic projects and programs, we optimize the caliber and productivity of our global recruiting team. Our focus includes driving programmatic initiatives, facilitating data-informed decision-making, and steering change management to enable robust business engagement. We are looking for a talented project manager to join our team. What you’ll do As a Project Manager on the Recruiting Strategy & Enablement team, you'll own strategic programs end-to-end — from scoping and stakeholder alignment through execution, enablement, and measurement. You'll partner closely with Global Recruiting Leads, Hiring Managers, and cross-functional teams to ship initiatives that improve recruiting quality, efficiency, and compliance at a global scale. Day-to-day, you'll balance long-running portfolio work with fast-moving priorities that require you to ramp quickly and execute with minimal oversight. Responsibilities Own and steer strategic programs' objectives and key result areas, including tracking and reporting metrics and overall program management Lead change management initiatives within our recruiting teams and collaborate with partners to facilitate seamless transitions Drive enablement strategies that support program adoption, including comms plans, FAQs, and stakeholder-facing resources Identify and implement operational improvements across recruiting programs and processes, maximizing their effectiveness and efficiency Design training guides and educational materials to enhance the skill set of recruiters Collaborate closely with Global Recruiting Leads and Hiring Managers to pinpoint and execute high-priority initiatives that elevate our recruiting efforts Manage portfolio-level governance: run SteerCos, track workstream DRIs, synthesize progress, and report to leadership on program health and outcomes Navigate global regulatory and compliance requirements that impact recruiting processes (e.g., pay transparency, pre-employment checks, data privacy), partnering with legal, HR compliance, and People Partners Absorb emerging work as priorities shift — such as hiring sprints, organizational transitions, or rapid-turnaround projects — with minimal ramp time Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Proven expertise in program, change, and project management within a dynamic, global, high-growth environment Experience owning and launching strategic programs that drive measurable quality and efficiency improvements in a People or HR function Experience building, launching, or managing AI-powered programs or assessments — not just personal AI tool use, but owning the strategy, piloting, and rollout of AI-enabled workflows or products Demonstrated initiative, autonomy, and critical thinking with keen attention to detail Excellent verbal and written communication skills, with the ability to influence senior leaders and drive alignment across multiple teams Preferred qualifications Ability and willingness to attend to work matters outside normal business hours on an as-needed basis (this role supports a global team, so flexibility to adjust your working schedule to connect with counterparts in different time zones is preferable) Functional experience in recruiting, with a minimum of three years in the field Ability to interpret recruiting metrics, build light reporting or dashboards, and use data to diagnose problems and make recommendations Familiarity with recruiting technology ecosystems (e.g., ATS, CRM, scheduling tools, assessment platforms) and comfort learning new systems quickly
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. 5+ years of experience in pre-sales Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. Ability to operate independently in a highly ambiguous and fast-paced environment Passion to take on ownership and drive change in a constantly evolving environment. Superior verbal and written communication skills in English Ability to travel per business needs Preferred requirements Media & Entertainment, Gaming / Retail / Financial Services industry experience Prior experience in consulting Experience at a growth stage internet/software company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Commercial Solutions Architecture (SA) team works with technical and business leaders (CTO/ CIO/ CEO/ Founders etc.), payments leaders and product engineering teams in the mid-market segment to evangelize Stripe’s solutions in the market. A solutions architect’s role is to build relationships with decision makers and think strategically about the business needs of Stripe’s customers. Solution Architects identify and propose Stripe solutions to solve complex business challenges and drive growth for our customers. Commercial SAs establish and prescribe best practices around a customer’s strategy, provide business and technical thought leadership and are viewed as a trusted advisor. They work on scaling business processes aligned to maximizing account coverage while working closely with customer and partner resources to deliver a solution that can be adopted quickly. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor. Work to deeply understand the customer’s business objectives and apply Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges Secure the technical win for Stripe’s products by delivering demos, responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals. Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for Mid Market accounts Work closely with professional services and partners to accelerate activations and time to live Collaborate with partners to help Stripe scale and reach its Total Addressable Market Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are An ideal candidate should have experience working for mid-market / enterprise-class software companies (preferably in In payment-tech), focused on identifying business priorities, technology strategy, and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success including business value identification(discovery/ demo cycles), road mapping, as well as advising and defining successful execution strategies. Ideal candidates have external customer-facing experience, have payment expertise (preferred but not required) who can present and architect Stripe’s solutions, and persuade decision makers to leverage Stripe technology to drive business value. Candidates have previous experience in web architecture, enterprise architecture or experience defining and optimizing financial business processes. Minimum requirements 4+ years of experience in a similar customer-facing engineering role (e.g. solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech / global software enterprise with 7+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.) Experience as a customer facing roles - presenting and architecting solutions. Domain experience in the payments space is preferred Deep understanding or background in writing code in at least 2 of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) Outstanding oral and written communication skills, presentation skills, and comfortable explaining complex concepts to both technical and non-technical audiences Ability to understand how a wide variety of technologies and systems interact with each other (ERP, CRM, Billing, Tax, Legacy) Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers. Strong collaboration skills to work seamlessly with the broader GTM team to support our users. Experience solving open ended business problems with a combination of technology and creative thinking Ability to travel per business needs
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology. As a Solutions Architect, you'll partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements, and simplify financial operational processes. What you’ll do You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission critical environments. You'll think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology. You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You'll have a track record of delivering outstanding customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience. Responsibilities Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems Lead technical discussions and solution deep dives with users on the value Stripe can provide to them Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 year in a customer facing pre-sales role Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective Ability to write code Experience with large enterprise customers Strong verbal and written communication abilities, including presenting to large audiences in both Italian and English Preferred qualifications A background in payments systems and e-commerce solutions is a plus but not a requirement.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. 5+ years of experience in pre-sales Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. Ability to operate independently in a highly ambiguous and fast-paced environment Passion to take on ownership and drive change in a constantly evolving environment. Superior verbal and written communication skills in English Ability to travel per business needs Preferred requirements Media & Entertainment, Gaming / Retail / Financial Services industry experience Prior experience in consulting Experience at a growth stage internet/software company
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. Responsibilities Act as a subject matter expert on Stripe's Data products (data pipelines/export, revenue and reconciliation reporting, and analytics tooling) to accelerate opportunities Demonstrate a deep understanding of how businesses warehouse and model payments and revenue data — data pipelines into Snowflake, BigQuery, Redshift, and Databricks; ETL/ELT patterns; and how that data feeds financial reporting, reconciliation, and BI Conduct deep discovery of customers' existing data architecture, warehouse, and reporting stack to architect solutions that align Stripe's Data capabilities with their analytics and finance requirements Advise customers on how to design for complexity: multi-entity and multi-currency reporting, custom data models, integration with existing BI tools (Looker, Tableau, Sigma, Metabase) and ERP/GL systems, and data freshness/latency requirements Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations Partner closely with the Data product sales team and actively drive opportunities for Stripe's largest customers, leading solution strategy and owning key customer relationships Serve as a "Voice of the Customer" to drive product and feature request prioritization Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Data product roadmap Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions Support marketing events including executive briefings, conferences, user groups, and trade shows Who You Are You're capable of engaging in both business-level and technical conversations at multiple levels of a customer organization, including finance, data, and engineering leadership. You enjoy working on products that require deep technical understanding combined with business context, and you're as comfortable in a warehouse schema as you are in a revenue conversation with a CFO. You're excited to become an expert and to share that knowledge broadly. If you meet the minimum requirements below, we encourage you to apply — the preferred qualifications are a bonus, not a requirement. Minimum Requirements 7+ years of experience in a technical sales, pre-sales, or solutions architecture role, with a focus on data platforms, analytics, or financial reporting 3+ years of hands-on experience with data warehousing and pipeline architecture (e.g., Snowflake, BigQuery, Redshift, Databricks) and ETL/ELT tooling Strong understanding of how payments and revenue data maps to financial reporting and reconciliation workflows Experience working with or implementing BI/analytics platforms (Looker, Tableau, Sigma, Metabase, or similar) Strong knowledge of software engineering and API integration patterns, including how data pipelines are built and maintained Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex technical concepts to both technical and non-technical audiences A proven ability to build strong collaborative working relationships with business partners Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment Preferred Qualifications Experience integrating Stripe or other RESTful APIs into data pipelines or web applications Familiarity with complex reporting scenarios: multi-entity consolidation, revenue recognition data models, or usage-based billing data Experience with SQL at an advanced level and comfort working directly in a customer's data warehouse during discovery Experience as a subject matter expert in financial services, fintech, or a data/analytics vertical Pre-sales experience with Enterprise customers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Link helps Stripe's merchants deliver frictionless and secure checkout experiences by auto-filling customers' payment information, letting customers check out in seconds and pay in one click across the Link merchant network. The Link Bank Connections team is responsible for the connectivity layer to financial institutions that enables Financial Connections to offer users seamless, reliable, and performant access to financial data. What you'll do We’re hiring a Staff Software Engineer to lead the design and delivery of new money-movement capabilities in Link. You will take ambiguous product opportunities and turn them into reliable, scalable, and intuitive experiences for consumers and merchants. This is a hands-on individual-contributor role with broad technical and organizational scope. You will own large, cross-functional projects from early product and technical definition through launch and iteration; lead teams of engineers through complex execution; and partner closely with the many Stripe systems and teams that make money movement possible. You will work across the stack, building services and APIs as well as the user experiences that expose those capabilities. The work may involve modern financial infrastructure—including stablecoin-enabled capabilities—while requiring sound judgment around safety, reliability, compliance, and user trust. You will make the architectural decisions that let the balance model scale globally, and raise the engineering bar for the team as we grow. Responsibilities Lead the technical strategy, architecture, and execution for large, ambiguous Link initiatives that create new money-movement primitives. Own projects end to end: clarify the problem, define an incremental technical plan, align stakeholders, drive delivery, launch safely, and use results to guide further investment. Build robust, scalable backend services and high-quality consumer-facing experiences across Java, Ruby, and TypeScript. Lead a project team of engineers through execution, creating clarity on priorities, decisions, risks, and delivery milestones. Partner with Product, Design, Data Science, Risk, Infrastructure, and other Stripe teams to build capabilities that are safe, reliable, and useful. Navigate dependencies across Stripe’s payments and money-movement platforms, making thoughtful tradeoffs between speed, user experience, operational reliability, and durable technical foundations. Raise the engineering bar through technical leadership, design reviews, mentoring, and constructive feedback across the team. Help shape the team’s longer-term roadmap by identifying opportunities, technical risks, and investments needed to scale Link’s financial capabilities globally. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of backend and/or full-stack software development experience, with a track record of owning large, ambiguous systems end-to-end. Demonstrated technical experience leading the design and delivery of large, complex software projects from early definition through production launch. Strong full-stack engineering skills, including experience building reliable backend services and polished user-facing product experiences. Experience leading and unblocking a group of engineers on a substantial project as a senior individual contributor. Ability to operate effectively in high-ambiguity environments: framing problems, making durable technical decisions, and creating an actionable path forward. Excellent cross-functional and cross-organizational collaboration skills, with the ability to align teams with different systems, priorities, and constraints. Strong engineering judgment around system reliability, operational excellence, security, and maintainability. A product-minded approach to engineering, with a focus on delivering meaningful outcomes for users and the business. Preferred qualifications Experience with Java, Ruby, and/or TypeScript. We care more about strong engineering fundamentals and the ability to learn than expertise in a particular language or framework. Experience building payments, money-movement, fintech, or other regulated financial products. Experience building consumer products at scale, particularly products that require a high degree of user trust. Experience working on 0→1 products or taking new capabilities from concept through launch and iteration. Familiarity with stablecoins, digital assets, or the infrastructure that enables global financial products. Appreciation for the importance of good documentation—internal and external—and taking pride in seeing projects through to successful completion
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. We have a significant amount of work ahead, which gives you the opportunity to help put the global economy within everyone’s reach while doing the most important work of your career. About the Strategy and Transformation team The Strategy & Transformation team helps Stripe’s largest and most strategic users define and execute high-impact business and technology transformations. We work early in the customer lifecycle, alongside account teams and senior customer leaders, to connect business ambition with a practical path to value on Stripe. The team has established foundational Strategy & Transformation Consultant coverage across regions. We are now adding specialist advisors who bring differentiated expertise to the enterprise conversations where Stripe’s role must be understood not simply as a payments provider, but as an integrated financial backbone within a customer’s broader commerce and technology ecosystem. About the role As a Strategy & Transformation Advisor, Enterprise Commerce Architecture , you will be the senior strategic advisor for complex enterprise commerce transformations, Stripe integration engagements & pursuits across AMER. You will support and advise integration teams and our users on the most complex multi product Stripe integration engagements. Additionally, you will help customers develop a clear, prescriptive point of view on how Stripe should integrate into their future-state architecture — and what that means for their commerce platforms, order-management systems, ERP and finance estate, customer and loyalty systems, identity, data platforms, fulfillment operations, and engineering organization. You will partner with broader GTM, Solutions Architecture, and Product teams to increase customer confidence in Stripe’s ability to support consequential enterprise transformations. You will engage senior technical and business stakeholders, including CTOs, CIOs, Chief Architects, VP Engineering, and digital or commerce leaders, translating their strategic priorities into an enterprise commerce architecture, sequenced transformation roadmap, and clear implementation principles. You will have the opportunities to define the strategic architectural “what” and “why”: the target state, key design principles, trade-offs, dependencies, and path to value. You will also provide technical advisory support to Stripe’s Integration engineers, Solution Architects and Strategy & Transformation Consultants on the most complex opportunities. What you will do Lead architecture advisory for complex enterprise Stripe deployments Serve as a senior post-sales architecture advisor to a portfolio of global enterprise users with complex, multi-product Stripe integrations, helping them evolve from an initial solution vision to durable target-state integration and architecture decisions, supported by transformation roadmaps. Partner with Integration Engineers, Implementation Consultants, Engagement Managers, Account Executives, and Strategy & Transformation Consultants to shape post-sales architecture engagements and provide senior guidance, while detailed solution design and implementation delivery remain with the appropriate Stripe teams. Advise user technical teams on architecture-level decisions across the broader enterprise commerce, finance, and data landscape—including system-of-record boundaries, API and event design, data ownership, reconciliation, operational resilience, security and risk considerations, and organizational readiness. Act as an escalation and thought partner for complex enterprise architecture questions during implementation, expansion, and major evolution of Stripe integrations, translating technical trade-offs across Stripe products into clear decisions, dependencies, and business outcomes for customer and Stripe stakeholders. Shape enterprise commerce transformation strategy Lead executive discovery, strategy and architecture workshops for Stripe’s most strategic enterprise prospects and users. Assess a customer’s current commerce and technology landscape, identifying how payments and financial infrastructure interact with commerce, order management, ERP and finance, CRM, loyalty, identity, data, fulfillment, and risk systems and develop a prescriptive future-state point of view for how Stripe can serve as a financial backbone within that architecture. Translate business objectives—such as international expansion, omnichannel commerce, marketplace growth, subscription transformation, cost optimization, improved authorization performance, or faster product development—into clear architecture and operating-model implications. Define the enterprise-level principles, system boundaries, ownership models, integration patterns, data flows, and migration considerations needed to support the target state. Create multi-phased, dependency-aware transformation roadmaps that connect Stripe capabilities to measurable business outcomes. Increase confidence in strategic enterprise pursuits Partner with account teams, enterprise service managers, sales leaders, and senior solutions architects to identify pursuits where enterprise commerce architecture expertise will materially improve customer confidence or decision quality. Engage credibly with executive technical stakeholders as a strategic advisor and peer, not as a product vendor. Help customers understand the practical trade-offs between their current architecture and a future state that uses Stripe more deeply. Create clear executive narratives, architecture artifacts, transformation roadmaps, and decision materials that make Stripe’s role in the customer’s future state concrete. Support account strategy, opportunity shaping, and value articulation for complex, multi-product enterprise pursuits. Help define the path from initial architecture vision to implementation scope, while ensuring detailed solution design and delivery ownership remain with the appropriate Stripe teams. Inform Stripe’s enterprise strategy and product direction Bring recurring customer architecture patterns, friction points, and unmet needs back to Product, Engineering, and GTM leadership. Identify emerging enterprise commerce trends—including AI-enabled commerce and financial operations, omnichannel experiences, embedded finance, platform business models, and global expansion—and translate them into relevant Stripe points of view. Contribute to Stripe’s differentiated perspective on enterprise commerce transformation through internal thought leadership and selective customer-facing content. Minimum qualifications 12+ years of experience in enterprise architecture, technology strategy, digital transformation, management consulting, or senior technical advisory roles. Significant experience advising large enterprises on complex technology transformation, ideally spanning commerce, payments, financial systems, or customer-facing platforms. Demonstrated ability to engage credibly with C-suite and VP-level business and technical leaders. Deep understanding of enterprise commerce architecture, including relevant systems such as commerce platforms, order management, ERP and finance, CRM, loyalty, identity, fulfillment, and cloud data platforms. Strong knowledge of API-first integration, distributed systems, event-driven architecture, cloud platforms, data flows, and enterprise operational models. Working knowledge of payments and financial infrastructure, including acceptance, acquiring, settlement, reconciliation, fraud and risk, compliance, and multi-party payment models. Ability to connect architecture decisions to business outcomes such as revenue growth, conversion, authorization performance, operational efficiency, resilience, cost, and speed to market. Excellent written, verbal, and visual communication skills, including the ability to make complex architecture decisions understandable to executive audiences. Demonstrated experience leading ambiguous, cross-functional strategic engagements from initial discovery through a practical recommendation and roadmap Preferred qualifications Experience with Stripe or comparable payments and financial-infrastructure platforms. Experience in enterprise retail, marketplaces, platforms, SaaS, travel, media, mobility, or other complex commerce environments. Experience across omnichannel commerce, global payment methods, subscriptions, B2B payments, marketplaces, embedded finance, or platform monetization models. Familiarity with enterprise architecture frameworks and methods, such as capability modeling, value-stream analysis, domain-driven design, and transformation roadmapping. Experience advising on data architecture, reconciliation, risk and fraud operations, AI-enabled financial operations, or commerce personalization. A track record of coaching senior technical practitioners and influencing cross-functional teams without direct reporting authority. External credibility through senior customer advisory work, industry speaking, publications, or contributions to enterprise technology or payments communities.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s billing user segment consisting of complex and high-growth billing companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Partner closely with other Technical Account Managers supporting billing accounts as a subject matter expert on the billing industry to deliver differentiated technical support Engage in frequent on-site visits with billing users to deepen relationships, surface technical challenges early, and deliver strategic guidance to their engineering, product, and business stakeholders Drive publication of user case studies Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in enterprise-level client-facing work Demonstrated expertise supporting billing companies, usage-based, and hybrid monetization models; invoicing; revenue recovery; tax; revenue recognition; and the technical and operational challenges of scaling billing infrastructure. Strong product sense and energized by the challenge of solving difficult user-related problems Strong written and verbal communication skills Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and ability to explaining API concepts to Stripe's largest and most technical customers Proficient in SQL and comfort building complex queries Familiarity using AI coding agents to solve problems Strong technical troubleshooting skills and experience interfacing with technical teams Adept client relationship management skills Ability to engage in business-level and technical conversations at multiple levels of the organization Preferred qualifications Operations-savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Tech Recruiting team is fuelling Stripe’s regional growth by aligning world-class engineering talent with our most critical business challenges. We don’t just hire, we integrate Stripe’s operating principles into every interaction, ensuring a candidate experience that is as seamless as our products. By blending data-driven insights with compelling storytelling, we serve as strategic advisors to our leaders and shape the future of Stripe. What you’ll do To support our long-term objectives in the region, we are seeking a strategic partner to scale our Technology teams across APAC. In this role, you will manage the full recruitment lifecycle while advising leadership on talent strategy and market insights. We are looking for colleagues who value a continuous learning environment and are committed to improving our processes through thoughtful experimentation and collaborative feedback. Responsibilities Build strong partnerships with hiring managers and cross-functional teams, including Compensation, People, Finance, Recruiting Operations, and business leaders, to align on hiring priorities and deliver against headcount plans. Work closely with stakeholders to translate changing business needs into practical recruiting plans, clear ownership, and timely actions. Lead the day-to-day execution of recruiting plans, including sourcing, candidate outreach, interview process management, offer support, and closing. Stay agile as hiring priorities, business needs, and market conditions change. Identify risks early, adjust plans quickly, and keep stakeholders aligned on trade-offs and next steps. Build and maintain qualified candidate pipelines through proactive sourcing, employee referrals, recruiting events, and local talent-market outreach. Share regular, data-informed updates on hiring progress, pipeline health, risks, and opportunities. Use stakeholder feedback and hiring data to improve execution and candidate experience. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have 6 - 10 years of full-cycle recruiting experience (in-house experience strongly preferred) Fluency in Mandarin Chinese, including the ability to communicate effectively with candidates in Taiwan, read Chinese-language materials, and understand local language usage in Taiwan to support recruitment for Taiwan-based roles. You have experience partnering with tech hiring teams throughout the recruiting process, acting as an effective hiring partner and trusted advisor You possess great written and verbal communication skills, with the ability to act as a trusted advisor to both internal stakeholders and external candidates. You demonstrate strong initiative and the ability to navigate complex, evolving environments with a high degree of autonomy. You take a data-driven approach to recruiting, using market trends and internal metrics to refine your strategy and improve process efficiency.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Responsibilities Develop a foundational understanding of our products, services, and features to assist customers effectively Respond promptly and professionally to customer inquiries via email, providing accurate information and resources Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools Participate in team meetings, training sessions, and continuous learning initiatives to enhance skills and knowledge Engage in comprehensive training programs, seeking feedback and actively working on improving performance and developing professional skills Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems. You have excellent English communication skills, both written and verbal. You excel in analytical thinking, open-ended research, and problem solving. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions. You have a process-oriented mindset and ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners. You are a current student or have recently graduated in 2026. This is a 6-month Apprenticeship Intern Program, starting in Jan 2027 and run in accordance with the Apprentices Act 1961.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. The Experiential team is responsible for bringing Stripe's brand to life in the real world, from flagship events and industry conferences to internal summits and curated partner experiences. This team operates at the intersection of creativity, strategy, technology, and production. What you’ll do Senior Brand Designers at Stripe demonstrate a passion for the craft of design and a deep understanding of how design communicates brand essence. You will be responsible for defining and advancing Stripe's experiential design systems across physical experiences, digital surfaces, and mainstage creative content. You work at the intersection of design systems, concepting, and storytelling, creating design frameworks that scale while still feeling intentional and human. The ideal candidate is technically fluent, conceptually strong, crisply articulates design decisions, and collaborates seamlessly with creative directors, producers, marketers, communications, and engineering partners. Responsibilities Lead the end-to-end design of experiential programs, from early concepts and storytelling through detailed design, production, and launch. Translate Stripe’s brand and product strategy into compelling physical, digital, and hybrid experiences for global audiences. Create scalable visual identities, design systems, and toolkits for events and environments that extend Stripe’s evolving brand. Partner closely with producers, marketers, product teams, and senior stakeholders to define goals, make tradeoffs, and deliver work on time and at a high bar. Art direct agencies, fabricators, contractors, and other external partners; provide clear feedback and uphold quality through execution. Design keynote and presentation systems that make complex ideas feel clear, cohesive, and engaging. Help evolve the Experiential Design discipline by sharing craft knowledge, improving team practices, and mentoring other designers. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experiential, environmental, brand, or integrated design experience, ideally for technology or product-led companies. Bachelor’s degree in art, design, or a related field A portfolio demonstrating concept-to-production work across events, environments, installations, keynotes, or other immersive brand experiences. Experience leading large-scale conferences, trade shows, executive or customer events, or comparable IRL and hybrid experiences. Strong visual design, art direction, and storytelling skills across physical and digital media. Demonstrated ability to independently lead complex work while influencing designers, agencies, contractors, and cross-functional stakeholders. Sound judgment in incorporating stakeholder feedback while protecting the core creative idea and quality bar. Familiarity with motion design systems and how to apply them consistently across contexts Deep understanding of design principles: layout, grid systems, typography, color, iconography, and photo art direction Exposure to designing for live event environments: LED walls, stage visuals, real-time rendering, and large-format displays Proficiency with design collaboration tools, including Figma and Keynote, and a systems-thinking approach to extending design systems across shared patterns Working knowledge of emerging AI tools and how they fit into a professional creative production workflow Strong track record delivering high quality work independently, and in close collaboration with cross-functional partners Find a meaningful balance between optimizing for speed, quality, and doing challenging, interesting, frame-perfect work Are persuasive and humble in explaining your work, process, and decisions and crave feedback Love working with other designers to help them learn and grow—and have them help you learn and grow Have excellent organization and presentation skills, and excel in written and verbal communication Highly detail-oriented, with a drive for perfection down to the last pixel or inch Are passionate about Stripe's mission, are dedicated to a user-first mindset, and have experience working with data and insights Preferred qualifications Experience designing within real-world production constraints, including materials, fabrication, installation, wayfinding, accessibility, and on-site iteration. Experience building scalable experiential identity systems across multiple locations, audiences, or event formats. Comfort experimenting with emerging technologies where they improve storytelling or audience participation. Excellent written, verbal, and presentation skills. A collaborative, low-ego approach to critique, mentoring, and learning across disciplines.