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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Trust is central to Stripe’s mission to grow the GDP of the internet and the Risk team advances that mission by building products and infrastructure that Stripe businesses, Stripe product teams, and Stripe’s network of regulators and financial partners rely on. From helping businesses onboard to Stripe to managing regulatory compliance at scale, Risk is at the center of what makes Stripe run. The Technical Program Manager team is responsible for delivering the cross-Stripe programs that help businesses grow on Stripe, enable products to launch safely at scale, and Stripe to maintain its position as the most trusted network in the financial ecosystem. What you’ll do You will lead a team of TPMs and PGMs to deliver on Stripe’s most complex, cross-cutting, and critical programs. As a manager, you will support your team in leading programs that advance Stripe and Risk’s mission. You’ll hire, coach, and grow a team of excellent TPMs that support Stripe’s growing needs and the individuals’ careers. You will also act as a TPM yourself on the most complex initiatives that uniquely need your hands-on leadership. Responsibilities Build, lead and manage high-performing teams, managers, and individuals, across multiple locations, including providing performance reviews, continual feedback, and career growth. Define and deliver on long-term vision and multi-year strategy for company-wide programs collaborating with product management and engineering leadership/executives. Define success criteria, delivery plans, track risks, and ensure successful execution of Risk’s most complex programs. Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of management experience of varying seniority, including managing managers 8+ years of software engineering, systems engineering or technical product/program management experience Extensive experience in finding and growing talent through coaching, mentoring, and career development conversations Experience driving technical programs from ideation to delivery at scale and leading teams of Technical Program Managers who have done the same Experience operating autonomously and leading across multiple teams, with stakeholders in different disciplines across time zones Ability to demonstrate critical thinking and thought leadership Preferred qualifications You are comfortable working with geographically distributed teams You’ve managed teams that designed and operated critical infrastructure You are empathetic to customer needs but visionary enough to not just deliver a faster horse You are excited about collaborating with teammates across Stripe’s organization Past experience as an engineer or similar technical role
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms, and our vision is to become the financial operating system for platforms and marketplaces globally. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella are Connect, Money Management, and Crypto. Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. What you’ll do As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities Drive functional and technical delivery of key team and org-wide programs/initiatives. Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion. Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams. Define and produce high quality written proposals, communications and documentation. Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. Create widely circulated plans, driving consistency, clarity and building alignment across teams. Help influence peers / leaders and build consensus while dealing with ambiguity. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of software engineering, systems engineering and/or technical program management experience. Excellent analytical skills; you digest complex information and make recommendations. You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution Users-first and customer-focused mindset Preferred qualifications Experience in a global FinTech or banking organization
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges. What you’ll do As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organization and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities Execute on technical programs that require deep systems and engineering knowledge. Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion. Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams. Define and produce high quality written proposals, communications and documentation. Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. Create widely circulated plans, driving consistency, clarity and building alignment across teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 7+ years of software engineering, systems engineering and/or technical program management experience. Excellent analytical skills; you digest complex information and make recommendations. You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Preferred Qualifications Experience working in financial risk and compliance SQL and python scripting and/or programming skills
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower financial and regulatory risk at scale for Stripe, while retaining a best-in-class user experience. We build user-facing products and backend platforms to ensure our users are compliant with regulatory and financial partner requirements. We protect the Stripe brand while also protecting the company from financial losses that can put the Stripe business at risk. The Risk TPM team is crucial to driving programs to address these challenges. What you'll do As a Technical Program Manager in the Risk and Compliance space, you'll play a key role across engineering, product, and strategy to drive programs that span across the Risk organization and Stripe. You'll be responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities • Execute on technical programs that require deep systems and engineering knowledge. • Partner with Engineering Managers, Product Managers, and other cross-functional partners to define, scope, and drive large programs to conclusion. • Develop, implement, and iterate on program management techniques, frameworks, and key performance indicators to achieve goals with well-defined success criteria. • Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams. • Define and produce high-quality written proposals, communications and documentation. • Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. • Create widely circulated plans, driving consistency, clarity, and building alignment across teams. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 5+ years of software engineering, systems engineering, or technical program management experience. • You have excellent analytical skills, digest complex information, and make recommendations. • You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership. • You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization. • You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices. • Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Preferred qualifications • Experience working in financial risk and compliance • SQL and Python scripting and programming skills
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and champions developer experience as being central to the overall experience of our users. TSE interacts directly with developer-users more than any other team at Stripe, so your role will have a significant impact on what Stripe is known for and values most. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building complex financial systems. What you’ll do TSEs understand the fundamentals of programming incredibly well and eagerly jump in and familiarize themselves with others’ code. You will do a wide variety of things, including explaining technical concepts about Stripe’s products, build and debug integrations with developers, and produce/improve guides that help our users solve particular problems to be successful with Stripe. You will interact with developers of all skill levels through a variety of mediums, enabling them to be successful when using Stripe. Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Stripe, its services, and how we interact with users. Later, we’d love for you to take on this role with others on the team and Stripes broadly, as teaching is a great way to learn and to reinforce what you know. If you’re someone who enjoys working with all kinds of code, is a fast researcher, a strong writer, and enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you! Responsibilities Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android). Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord) Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure. Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings. Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool. Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. This role is remote but requires candidates to be located in the Mountain or Pacific time zones. Minimum requirements At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team’s knowledge around Stripe’s products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met. Preferred qualifications Enjoys writing in a clear and quick manner General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts Experience teaching or coaching developers Comfort working with a great deal of autonomy and limited supervision Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At its core, Stripe is a treasury company, and the Treasury Finance team is key to building the Global Payments and Treasury Network (GPTN). We collaborate closely with product, engineering, sales, and finance teams to create innovative solutions that enhance Stripe's financial capabilities. As part of Treasury Finance's AI and Quantitative Analytics team, you'll work at the intersection of finance, artificial intelligence, quantitative reasoning, and product development, building autonomous agents and intelligent solutions that enhance treasury capabilities and enable us to better serve and scale with the global economy. What you’ll do Within Treasury Finance AI and Quantitative Analytics, you'll leverage your finance, artificial intelligence (AI), and technical expertise to build intelligent solutions that enhance Stripe's treasury capabilities. You'll develop AI-powered tools and quantitative models, autonomous agents, and analytics that automate complex workflows and provide actionable insights. Working at the intersection of artificial intelligence, finance, and product development, you'll collaborate with engineering and finance teams to deploy cutting-edge AI applications that scale with Stripe's growth and support our mission of increasing the GDP of the internet. Responsibilities Apply your treasury and finance domain expertise to identify high-impact opportunities where AI can be integrated with quantitative tools to solve complex treasury challenges Build AI-powered tools and artificial intelligence solutions to automate treasury workflows, enhance risk management, and scale our operations Ship interactive data products and self-service analytics tools using Python frameworks (Streamlit, Dash, Gradio) that provide real-time treasury insights and actionable intelligence Work across Treasury Finance and partner teams to scope AI-driven solutions that allow us to optimize and scale our most complex, data-driven financial workflows Develop targeted observability and performance analytics for core treasury workstreams, providing key insights to senior leadership Leverage heterogeneous and unstructured data to develop business insights and recommendations Collaborate with data scientists and engineers to build data pipelines, models, and infrastructure for core treasury workstreams Who you are We're looking for a technical problem-solver with treasury, quantitative reasoning, and finance expertise who's excited about leveraging artificial intelligence and who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree in finance, mathematics, statistics, economics, engineering, or a related technical field with 6–8 years of work experience in software development, data science, or treasury and finance roles Working familiarity with financial risk and capital markets concepts Proficiency in Python and experience with AI/ML frameworks including PyTorch and TensorFlow Experience with Large Language Model (LLM) frameworks such as LangChain, LangGraph, or similar tools for building AI applications and agentic systems Solid understanding of AI fundamentals, including deep learning, natural language processing, and generative AI Results-oriented, with a focus on delivering impact in a fast-paced environment Excellent communication skills for collaborating with finance, product, and engineering teams Highly organized, with attention to detail and the ability to manage tight deadlines Preferred qualifications Familiarity with the payments industry and fintech landscape Experience with Databricks and cloud platforms (AWS, GCP, Azure) Good understanding of development processes and best practices across engineering standards, code reviews, and testing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Escalations team offers a single point of entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support teams to facilitate a resolution. We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from non-Support Stripes to do this. We'll dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users. Ultimately, these cases often shine a light on points of failure within Stripe, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place. This is a high-visibility, high-impact role, with the responsibility to work with users and cross-functional stakeholders, all while helping build this team from the ground up. What you'll do In this role, you'll play a vital part in addressing user escalations at Stripe, focusing on swift and effective resolution. You'll engage directly with users and the reporters of the escalations, while also collaborating with product and engineering teams to ensure effective resolution of user issues. Additionally, you'll leverage data and insights to identify trends and root causes, and drive support improvements across the wider organization. Responsibilities Respond to incoming User Escalations from Stripes in a timely manner (within agreed service levels) as well as triage, scope, and support to resolution Communicate directly with users to solve the most painful problems, via email and phone Be accountable for timely and accurate resolution for all User Escalations within agreed service levels Directly, or in partnership with other Stripe teams, drive fast resolution and demonstrate extreme ownership in solving users' issues completely Conduct thorough, data-driven root-cause analyses of escalations, and work with partner teams to validate findings Share findings and insights with leaders through forums and presentations Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a user-first mentality Challenge the status quo, identifying how and where Stripe needs to improve to better serve users Help build the team and process from the ground up Support training and socialization efforts for process adoption across Stripe Build relationships with partner teams and drive accountability for completion of remediations Understand and help influence the relevant product roadmaps that will address the most frequent user escalations Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of experience in a user support (customer-facing) role Prior experience in troubleshooting and working on short SLA cases or escalations Prior experience working on projects or process improvement initiatives Sound judgment and impeccable attention to detail Deep sense of customer care and user-first perspective Unflappable, exothermic energy under pressure Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience Solid stakeholder management skills and an ability to influence others to drive progress A sense of urgency and a drive to see issues through to resolution Preferred qualifications Experience leading multiple concurrent projects Rigorous analysis and the ability to use data to inform decisions Comfort with SQL is a plus. Experience in large and enterprise users is a plus.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy org protects and advances our business, brand, and mission by building and deploying market-leading policies and practices that instill user and partner trust in Stripe while enabling business growth. What you'll do Under the User Risk Strategy org, you'll be part of the Ecosystem Risk Strategy Team, part of our "First Line of Defense" function within the Risk organization, driving the frameworks that dictate who Stripe does business with, on what terms, and how enforcement is executed at scale. The Ecosystem Risk Strategy Team focuses on our positioning and standards within the broader payments and risk ecosystem — including card network supportability, industry-body engagement, regulatory horizon scanning, and the overarching risk framework that governs our standards. Risk Strategists on the Ecosystem Risk Strategy Team work to make sure the User Risk Strategy team is properly calibrated to ensure we avoid (and take) the proper risks. We work with cross-functional partners to monitor and mitigate risk related to card network rules and BIN sponsor requirements. We interact with Risk Partnerships, Credit, Legal, Fraud, and other cross-functional teams to ensure our standards are properly calibrated. We're looking for someone who is passionate about navigating ambiguity, engaging with internal and external stakeholders, enabling business growth while balancing risk, and identifying ways to improve user experience. Responsibilities Drive risk strategy for company-level strategic initiatives, including partnering with our product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive experience for our users Perform research and analysis to assess our current risk performance and develop and prioritize long-term strategic plans for future growth Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper-focused on a positive user experience Challenge the status quo and provide multiple alternative solutions and key execution criteria Represent Stripe in external engagements with our most critical partners and customers Execute special projects and ad-hoc analyses as initiatives, products, risks, and opportunities are constantly evolving Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional experience in financial services, payments, tech, law or policy Experience in a related role (risk, compliance, or product enablement) Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users Strong stakeholder management skills, including experience influencing product and engineering, sales, data science, and operations teams — with a proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations Familiarity with legal, credit, and fraud risk Preferred qualifications Experience with data querying languages (e.g., SQL) and proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets Advanced degree in law, business, policy, or international relations Experience in translating business requirements to technical configurations Experience in a client-facing role managing relationships with large, global, and complex organizations
Workplace Strategy and Operations Manager Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Workplace team is responsible for delivering welcoming, functional, and beautiful environments worldwide. We ensure that Stripe's real estate portfolio evolves to stay aligned with our mission and the needs of our users, while also ensuring efficient space utilization. As part of the team, you'll help scale Stripe's future workspaces, collaborating with stakeholders across the company. What you'll do Reporting to the Head of Workplace, the Strategy and Operations Manager will play a key role in driving cross-functional initiatives across our core Workplace pillars (Real Estate Strategy and Transactions, Environments (design and construction), and Experience (workplace services and programs), alongside high-priority 'interstitial' projects. You'll contribute to projects and programs that shape the future of Workplace at Stripe. With the ability to influence from a strategic and administrative perspective, you'll be instrumental in executing key cross-org initiatives and helping us move from strategy to execution while ensuring operational excellence. Responsibilities Assist the Head of Workplace in defining SOKRs and ensuring all pillars and cross-functional partners are aligned with the team's roadmap Lead cross-functional projects that don't fit neatly into one department. Support M&A integrations Identify bottlenecks in our current workflows and design scalable processes to remove them. Design and lead operating cadences and governance forums to ensure speed, clarity, and accountability Conduct deep-dive analyses on business metrics to provide the Workplace Leadership Team with actionable recommendations for growth and efficiency. Drive the Workplace AI and data strategy in partnership with our IT Business Partner. Identify and implement innovative Workplace technologies and systems Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in strategy and operations, management consulting, corporate real estate strategy, or a data-driven operational role in a fast-growing environment Strong quantitative skills with a track record of using data to drive complex business cases and macro-level decisions Demonstrated experience leading large-scale, cross-functional projects from ambiguous conception to rigorous execution Experience working directly within or alongside Workplace or Real Estate teams Preferred qualifications Great collaboration and people skills, with the ability to build relationships with both leaders and individual contributors across the broader organization High judgment with the ability to balance speed, risk, and organizational health An inclination to solve problems systematically via infrastructure and automation A clear willingness to take a hands-on approach and dive into the details The ability to work independently or with a small team Flexibility with changing requirements in an evolving and fast-paced environment Strong communication skills and an ability to build and leverage cross-functional relationships Ability to capture complex concepts and communicate them succinctly to key stakeholders
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do We're looking for an experienced writer to develop data-backed theses and original content pieces around emerging technologies and market trends. In this role, you'll collaborate closely with contributors across the product marketing, product, engineering, and demand generation teams to produce compelling content that engages and informs our audience. This is a unique opportunity for a collaborative writer who excels at translating complex concepts in fintech, B2B technology, AI, and crypto into accessible insights. Responsibilities • Own 3–4 focus areas across industries, emerging technologies, and Stripe product pillars, working closely with product marketing to ensure that our content reflects the latest news and product enhancements • Coordinate with the demand generation team to identify opportunities for new editorial series and research agendas • Pioneer new content formats for Stripe, including short-form content and multimedia projects that grow our audience • Partner with the data science team and third-party agencies to surface relevant insights for existing and potential customers • Ensure consistency and tone in messaging across Stripe channels, including blogs, guides, reports, and social-native content • Manage a pipeline of content, ensuring clear communication and visibility across the organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • A strong writer with 7+ years of experience in journalism, content marketing, or related fields, ideally with a focus on fintech or B2B technology • An analytical thinker who can derive original insights from data and market signals • Skilled at combining various requests and feedback into a unified message • A high-quality bar for differentiated content Preferred qualifications • Passionate about technology and eager to understand exactly how it works • Discerning and constructive when giving edits • Enthusiastic about developing new ways to engage and inform audiences • Data-driven when making decisions and assessing impact • Detail-oriented and consistent in your work • Excited to work in a fast-paced environment where your efforts contribute to a greater goal and align with the company's mission
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you'll do Design and build the backend systems that power wallets, identity, and onchain infrastructure at scale Create platform primitives and APIs that enable teams across Privy and Stripe to build faster Lead complex technical initiatives across architecture, data, and distributed systems Improve the scalability, reliability, and performance of our core platform Help shape our technical direction through high-leverage engineering work Who you are Minimum requirements 8+ years of experience building and maintaining a production system at scale An understanding of modern API development best practices and design Experience in building data models, managing database migrations and best practices, and infrastructure configuration An ability to thrive in a fast-paced environment A growth mindset, a constant curiosity, and fearlessness to dive into the unknown An ability to write maintainable, well-tested, modular code, but also be pragmatic about moving fast Excellent written and verbal communication skills, including the ability to write clear technical documentation Preferred qualifications Experience in an API-driven business within payments, fintech, or crypto Built or contributed to open-source developer tooling Published work (open source code, talks, blog posts, etc.) Experience working with blockchain protocols and designing or interacting with smart contracts Experience in authentication, identity, or security
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. About the team Engineering at Privy is distinguished by: High urgency—Shipping very small iterations, very fast, to learn very quickly. Product taste—Our customers are developers, and to build effective products for them requires technical knowledge —you will often be "the PM". Security mindset—A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low-latency APIs, and blockchain abstractions that are accessible to mainstream developers. At Privy, our Forward Deployed Engineers work on the company’s most important customer problems. They partner closely with customers to architect our most complex integrations and build new product features that close the gap to win deals. What you’ll do We’re looking for an Engineering Manager to lead this team as it continues to grow. You’ll be responsible for helping an outstanding group of Forward Deployed Engineers do the best work of their careers while staying laser-focused on helping Privy and its customers win. This is a high-leverage role at the intersection of customers, product development, and engineering. You’ll help the team stay focused on the highest-value work, raise the bar on execution, and help turn customer signal into new products and features. As the manager of this team, you own its overall impact. Great management is a core part of how Privy wins: our managers are force multipliers, performance coaches, and culture carriers who help exceptional people do exceptional work. Own team outcomes and business impact for Forward Deployed Engineering Coach and develop engineers across technical depth, customer empathy, and ownership Hold the team accountable to excellence in quality, throughput, and performance Ensure the team is focused on the right problems and highest-leverage opportunities Partner closely with Product, Solutions Engineering, and GTM Stay close to the work—review PRs, help scope technical work, review design docs, and jump in on complex problems Build a strong team culture grounded in trust, rigor, and urgency Strengthen the feedback loop between customer signal and product roadmap Who you are Strong ownership and a track record of driving outstanding business impact Excellent people management skills and experience growing high-performing engineers Strong technical judgment and the ability to evaluate architecture and tradeoffs A customer-first mindset and comfort translating ambiguous needs into clear technical direction High emotional maturity and strong communication Experience managing in a fast-moving, high-expectation environment