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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are building an elite team to drive financial insight and strategy at Stripe. The Finance & Strategy team brings understanding and predictability to Stripe’s financials, and we work together with our key business partners to accelerate long term growth for Stripe. What you’ll do Responsibilities Partner with F&S and Business Leaders to drive the long-term success of Stripe Work cross functionally to identify important strategy questions and answer them with data Build financial forecasts and targets, track performance, and understand deviations from actuals to drive strategy and operational rigor Gain deep knowledge and understanding of Stripe's business performance across geographies and user segments Define metrics and leading indicators of business performance and partner with the Analytics team to develop tools and dashboards to make these metrics widely accessible across Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7–14 years of experience in a relevant analytical or finance role Intermediate (at a minimum) or advanced knowledge of SQL or Python is required - you must be well versed working with extremely large and complex datasets + extracting insights Experience with financial analysis, financial forecasting, BvA (variance analysis), and other financial concepts Experience working on ambiguous problems and driving solutions/projects independently Ability to automate and use AI to streamline recurring tasks/analyses, in order to free up time to work on more strategic and higher impact work Experience building dashboards and data visualization tools from scratch A proven ability to build strong collaborative working relationships with business partners and department leads. You are seen as a trusted and objective advisor An enthusiastic "roll up your sleeves" mentality A proven ability to be a self-starter capable of driving business results without significant supervision Experience working in a global capacity (this team will work will all regions) Preferred qualifications Experience in a strategic finance function at a high-growth tech company, preferably in the payments/fintech space
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. The Experiential team is responsible for bringing Stripe's brand to life in the real world—from flagship events and industry conferences to internal summits and curated partner experiences. This is a team that operates at the intersection of creativity, strategy, and production. What you'll do As Creative Director, Event Design, you will lead a team of talented designers and set the creative direction for all of Stripe's event and experience design. You are an inspiring leader and a sharp creative director—someone who can zoom out to define a cohesive creative vision, and zoom in to give precise, actionable feedback. You partner closely with event marketers, brand leaders, producers, and executive stakeholders to ensure every Stripe experience is cohesive, intentional, and unmistakably on-brand. You care deeply about your team's craft, their growth, and the culture they work within. Responsibilities: Lead, manage, and grow a team of brand and experiential designers—setting clear expectations, fostering a culture of craft, and creating an environment where designers do their best work Own the creative direction for Stripe's experiential design output: event design systems, digital and environmental graphics, keynote design concepting, and brand activations Partner with the Experiential Creative Director and Brand Studio leadership to define the strategic creative vision for how Stripe shows up in the world Champion creative quality—establish and maintain a high bar across all deliverables, from concept through execution Build and evolve Stripe's experiential design system: scalable standards, templates, and creative frameworks that work globally across teams and events Oversee relationships with external agencies, contractors, production studios, and vendor partners—aligning on creative direction and ensuring quality delivery Collaborate cross-functionally with corporate events and product marketing, product design, brand design, and executive communications teams Recruit, hire, and onboard design talent to build out the team as the function grows Develop direct reports through regular 1:1s, structured feedback, career development conversations, and thoughtful performance calibration Represent the Experiential design function in leadership forums and cross-functional planning processes Requirements: 10+ years of relevant design experience, including 3+ years managing and growing a team of designers Proven track record of creative direction for high-profile brand design and experiences, and events at a global scale Strong people leadership skills—you have developed design talent, navigated performance challenges, and built healthy, high-output teams Deep understanding of experiential design: environmental graphics, stage and scenic design, digital/physical brand integration, wayfinding, and event identity systems Ability to design and art direct across a wide range of surface areas (digital, physical, motion, communication) and tooling (Figma, Keynote, Adobe Creative Cloud, and AI tools) Strong executive presence—you can present and defend creative decisions to senior leaders with confidence and clarity Ability to simultaneously manage creative quality and team health—you know when to coach, when to redirect, and when to roll up your sleeves Systems-thinking approach with a track record of building scalable creative frameworks and extending shared patterns across a global brand Experience managing agency relationships and large-scale external production partners Strong track record of influencing without authority across marketing, product, and executive stakeholders Ability to balance creative ambition and operational rigor, consistently shipping world-class work on deadline and on budget Persuasive and humble, with a drive to seek feedback, and model the creative and collaborative behaviors that make great teams Excellent communication and presentation skills—equally comfortable writing a creative brief and presenting work to a range of stakeholders Highly detail-oriented, with a drive for perfection in every experience you ship Passionate about Stripe's mission, dedicated to a user-first mindset, and grounded in data and business context
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team In this role, you would join Stripe's Vulnerability Management team, whose mission is to "Surface vulnerabilities at scale across Stripe." Our vision is to create a culture of continuous excellence in managing vulnerabilities. We want to enhance customer trust by giving users context about threats and vulnerabilities affecting Stripe's systems. We aim to be a key partner in Stripe's risk management by providing visibility into vulnerabilities across Stripe's products and services. What you’ll do As a Software Engineer focused on Vulnerability Management at Stripe, you will use your software engineering expertise to find and prioritize vulnerabilities in our systems. Working closely with engineers across the company, you will drive the timely remediation of discovered vulnerabilities, playing a key role in Stripe's overall security and risk strategy. In addition, you will continuously improve Stripe's security defenses by enhancing our vulnerability management processes and selecting effective scanning tools to uncover weaknesses. Your core responsibilities as a Vulnerability Management Software Engineer will involve building data- and agent-backed systems to surface vulnerabilities across Stripe. In addition, you will coordinate fixes to prevent exploits that could impact Stripe or our users and serve as an advisor on security risks. All of this requires collaborating cross-functionally to advocate for practices that strengthen the safety of Stripe's systems and data. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Responsibilities Identify vulnerabilities using automated tools and triage them appropriately Collaborate with other teams to drive remediation of vulnerabilities Contribute to our overall security and risk management strategy Continuously improve our security posture, processes, and tools Minimum requirements 2+ years of industry software engineering experience (does not include internships or co-ops) Software engineering experience within the security domain Empathy, strong communication skills and a deep respect for the power of collaboration Excellent problem-solving skills and attention to detail High standards for code quality and a constructive attitude to help others raise the bar Preferred qualifications An ability to think creatively and holistically about reducing risk in a complex environment Familiarity with automated vulnerability identification tools and triage Delivery of successful projects using agents to automate human review processes By joining our team, you will have an unprecedented opportunity to put the global economy within everyone’s reach, securely.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage platforms and solutions to minimize financial and regulatory risk while maintaining excellent user experience; Transform business challenges into scalable and effective engineering solutions; Partner with diverse stakeholders, including engineering, product, policy, legal, operations, and data science teams; Diagnose and resolve production issues across various services and throughout the tech stack; Enhance engineering standards, improve tooling, and optimize processes; Proactively identify, analyze, and swiftly mitigate emerging risk patterns. Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related followed by 2 years of Software Engineering experience. Position also requires the following: 2 years of experience developing software solutions using Python, Java or Ruby; 2 years of experience designing, developing, and maintaining scalable systems; 2 years of experience translating business requirements into tangible software requirements and system designs; 2 years of experience identifying and resolving production issues that span multiple services and stack layers; and 2 years of experience performing data-driven investigations and analysis to inform decision-making using SQL and visualization software. Salary: $156,800 – 235,200/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% telecommuting permitted. Multiple positions available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA46. #LI-DNI
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary; Evaluate and make informed decisions about technology and architecture choices in developing payment products; Develop and execute short- and long-term roadmaps, making informed trade-offs to balance business priorities, user experience, and a sustainable technical foundation; Ensure technical decisions align with broader strategic goals while addressing specific emerging business needs; Develop and direct software system testing and validation procedures, programming, and documentation to ensure reliability; and Participate in the 24/7 on-call rota to manage and resolve production incidents affecting users. Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or a related field followed by 2 years of experience in Software Development. Position also requires 2 years of experience with the following: Building software solutions in Python, Ruby, Java and Typescript languages; Designing, building and working with large user-facing APIs; Translating business needs into software requirements and designs; Debugging production issues across services and multiple levels of the stack; Designing, building, and maintaining scalable, high availability systems; and Designing and implementing secure systems for sensitive data storage. Salary: $156,800 - $235,200/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA47 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Product - Connect Platform Connect is Stripe’s platform for businesses that serve other businesses. It gives platforms the infrastructure to represent the people and companies in their ecosystem, onboard and verify them, manage their accounts, accept payments, and pay them out - without building payments, compliance, or financial-services systems themselves. This is how businesses like Shopify can help entrepreneurs run and grow their businesses. It is also the kind of infrastructure that marketplaces such as DoorDash need to coordinate money movement across large networks of restaurants, merchants, and dashers. Connect has impact across industries. Shopify uses Stripe to embed financial services for merchants; Lugg streamlines worker onboarding and offers instant payouts; DoorLoop reduces manual customer onboarding tasks by nearly 50% with Stripe; and Sharetribe helps entrepreneurs launch and run marketplaces on Stripe. AI is accelerating the emergence of entirely new business models: global networks of creators and experts, AI-native marketplaces, and agent-driven products that change how people discover, buy, sell, and deliver services. These businesses are more dynamic than traditional platforms: participants may operate across borders, take on different roles, and need new ways to establish trust, access financial capabilities, and get paid. The Connect Abstractions team owns the platform primitives that make these models possible. We are building the foundational abstractions for representing participants, onboarding them safely, configuring their capabilities, and managing their lifecycle on Stripe. Our work will determine how quickly the next generation of platforms can launch, how flexibly they can evolve, and how much of Stripe they can bring to the businesses and people they serve. Why this role This is a chance to define a foundational product area at Stripe. You will turn a fast-changing set of user and product needs into durable platform primitives that work across products, industries, and geographies. The role combines high-leverage strategy with hands-on product execution. You will work through ambiguous, consequential questions like: what should a platform be able to model? What should be simple by default but flexible when needed? How can Stripe make complex financial infrastructure feel effortless for a platform and its users? The outcome of your work will compound. The abstractions you help create will be reused across Connect and Stripe, shaping what new products platforms can build and how quickly they can bring them to market. What you’ll do We are looking for an entrepreneurial Product Manager to build the platform experiences behind Connect's next generation of users. You will own critical product primitives that platforms, including the fastest-growing AI companies, use to onboard, configure, and manage their users on Stripe. You will turn a clear strategic direction into products that solve hard user problems today while creating a coherent, extensible foundation for business models that are still being invented. This role is for someone who enjoys the depth of platform work but is uncompromising about product craft and solving real user needs - both the ones users have today and will have in the future. The work is not building infra for its own sake; you will build capabilities that help our users launch a new marketplace, enable a global network to pay its contributors, or give a business entirely new ways for their end users to earn. Responsibilities Bring the next generation of Connect accounts to life. Own key product areas within the account platform, translating strategy into a focused roadmap, crisp product decisions, and high-quality launches. Build from use cases. Start with the real problems platforms face, such as onboarding a new seller, supporting a complex business model, or evolving a user's financial capabilities, and then work towards the primitives needed to solve them well. Make sophisticated infrastructure feel simple. Partner with engineering and design to create API and product experiences that are powerful and intuitive. See around corners. Develop a strong point of view on how AI will change platform economics, participant models, and financial workflows. Make focused foundational investments that unlock the next wave of demand. Turn user signals into durable product investments. Work closely with users, Sales, Partnerships, and other Stripe teams to distinguish bespoke requests from patterns that should become scalable platform capabilities, connecting business needs, user needs, and platform evolution. Drive high-velocity, high-craft execution and own outcomes. Lead cross-functional work from discovery through launch, and hold yourself accountable for developer experience, platform adoption, user value, and business impact, not simply features shipped. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You are a product builder who can move easily between a user’s hardest problem, the business opportunity behind it, and the product decisions needed to solve it. You have worked on technically complex products - such as APIs, developer tools, shared platform capabilities, or core product experiences - but you do not build tech/platform for its own sake. You see strong platform design as a way to help users move faster, create better products, and unlock new business models. You are opinionated, thoughtful, and execution-oriented. You can focus a team on the few decisions that matter most, create momentum in ambiguous situations, and ship products that raise the bar for both quality and impact. Minimum requirements 7+ years of product management experience, with meaningful time owning platform, API, or developer-facing products end to end Demonstrated ability to own a product area end to end: setting strategy, driving execution, and measuring outcomes Strong analytical instincts and comfort defining the measurement framework before you ship Clear written communication and the ability to build alignment across functions and levels Preferred qualifications Experience in payments, fintech, or financial infrastructure Experience productizing bespoke or custom solutions into broadly available platform capabilities A track record of making well-judged foundational investments ahead of user demand
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Large, complex businesses on Stripe have historically had to create a new Stripe account for each global entity or business unit—making it difficult to unify reporting and manage payment operations across all accounts. Our customers want a way to manage these accounts under one umbrella so they can operate at scale more efficiently. We are responsible for building Organizations, which allows merchants to effectively and centrally manage their businesses across multiple Stripe accounts. As Stripe continues to grow its suite of product offerings beyond payments, Organizations will unlock a new phase of growth for Stripe. We will do this by enabling our platforms and businesses to model their complex businesses and distribute all of Stripe’s products to their end users. You can read more about what we are working on here (our Stripe Blog). What you’ll do As a leader on the User Auth Experience team, you will help shape the team’s vision and roadmap, guide and mentor your peers, and lead by example. Authentication, Login, and general Account Security experiences are deeply cross-cutting areas at Stripe with critical security, safety, and quality considerations. You will work with many partner teams: peer engineering organizations to build robust/reusable/standardized access controls, as well as non-engineer groups to shape the security, beauty, and usability of the end-to-end journey of Stripe account authentication. You’ll play a major role in Stripe’s defense strategy, keeping users and data protected from fraudulent activity through intelligently assessing risk and refining user workflows accordingly. As an engineer on the team, you’ll directly build well-tested APIs, UX/UI pieces, and analytics engines for defining and measuring the full-stack Dashboard authentication story, elevating the experience for every end user. By creating and expanding these account management “building blocks”, you’ll build out a generalized authentication platform that can be leveraged to bring best-in-class usability and security to multiple Stripe-owned surfaces—multiplying the efforts of product teams to more quickly and confidently build safe, controlled features. Responsibilities Build beautiful web experiences and secure full-stack authentication machinery that impacts millions of users Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Drive sound technical decision-making and lead technical conversations with other teams across Stripe Shape your team’s culture, roadmap, and vision through your guidance, mentorship, foresight, and technical and social expertise. As a leader within Engineering, assist with growth and development of your team and organization while maintaining a high bar for excellence and technical curiosity Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in full-time software development roles Experience as a technical lead by guiding your team, influencing its roadmap, and overseeing complex projects spanning multiple teams Experience in both frontend and backend, with strong ability to work as a generalist across the stack Thrive in a collaborative environment with other teams to identify high-impact ways of solving problems quickly Excellent oral and written communication Preferred qualifications You strive for simple solutions and designs over complex ones, and have a good intuition for what will last and scale well Expertise working at the intersection of security and authentication systems, with the ability to drive partnerships with our Security and Fraud partner teams. Strong understanding of IAM concepts, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and identity governance. Experience building scalable, resilient, and observable systems while understanding UX best practices for the frontend You can put yourself in the shoes of your users to understand their needs and fit that into the bigger picture You stitch together many different services and processes, even if you have not worked with them before Experience with building software for fellow developers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Fraud Strategist, you will be responsible for building strategies to mitigate fraud (buyer fraud, seller fraud and account fraud) on new and existing Stripe products. You will enable safer money movement for our users and help Stripe manage fraud risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's integrity in the financial ecosystem. You'll partner closely with Product, Engineering, Data Science, Operations and other Risk Strategy functions to ensure fraud controls are embedded in every Stripe product. Beyond protecting against fraud risk, you'll drive innovation in how Stripe approaches fraud management— staying ahead of emerging fraud trends and pushing the boundaries of what effective, scalable fraud risk management looks like at a global payments company. Responsibilities Monitor portfolio to identify, mitigate and predict risky behavior that could result in losses for Stripe, our users, and the financial ecosystem Collaborate with internal partners like Product, Engineering, Data Science, Risk Partnerships, and Operations, to tailor fraud risk management techniques to various products and payment methods across the globe Continually evaluate products for gaps and propose risk controls to enhance the product while enabling growth Scale risk processes to cover a large and complex landscape of fraud risks. Effectively design, outsource and automate manual/repetitive workflows Work with Stripe users to educate them and guide them on how to prevent potential fraud risks to their business Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial and regulatory partners Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant experience, preferably in Financial Services, Payments or FinTech Curiosity and passion for risk management - you dig into anomalies and solve root causes Decisiveness and openness to learning, with comfort making high-impact calls daily Data-driven judgment - skilled at using quantitative analysis to drive and defend decisions Empathy for early-stage businesses and the ability to balance enforcement with user experience Strong analytical skills, including the ability to frame complex tradeoffs through data and visualization Advanced SQL skills with hands-on experience in business environments Proven ability to collaborate and execute cross-functionally with Engineering, Product, Data Science, and Operations Excellent written and verbal communication skills, with the ability to convey complex ideas clearly across teams Holistic thinking and the ability to build scaled processes that bridge systemic gaps Track record of deriving actionable insights from complex problem spaces and influencing product direction Ownership mentality and the ability to lead without formal authority Proficient with AI tools to accelerate productivity and process automation Preferred qualifications Expertise with quantitative tools such as Python, R, etc Experience with payments, risk, or trust & safety Experience working with machine learning teams Experience working in fast-paced and rapidly changing start-up environments
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe’s fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science. The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts. Responsibilities Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations. Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement. Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues. Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs) Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics Preferred qualifications Deep fraud and payments risk domain expertise with strong cross-functional instincts.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is a vital part of Stripe’s Global Partnerships organization, playing a key role in our overall success. We manage the technical and operational dimensions of new and existing strategic product partnerships and programs. Positioned at the nexus of product development, engineering, and partnerships, we facilitate seamless collaboration essential for supporting Stripe’s rapid growth. Our team is a diverse mix of technical and business professionals dedicated to executing operations with financial ecosystem partners. We ensure efficient technical onboarding and implementation, while also overseeing ongoing KTLO (Keep-The-Lights-On) activities and achieving strict quality and performance benchmarks. Additionally, the PE&O team initiates partner-agnostic programs and solutions to tackle broad ecosystem challenges, developing tools that enhance operational efficiency and scalability. In This Role The team is establishing a new function to oversee Card Network Compliance. In this position, you will be responsible for developing programs and processes to address Stripe’s card network changes and their implications for both Stripe and its users. This role is crucial for ensuring we stay informed about ongoing card network announcements, enhancing our strategic position, and driving operational efficiency in response to changes. This is an exciting opportunity to contribute significantly to building a function from the ground up and to help formulate strategies that align with the best interests of Stripe and its users! What You’ll Do: Implement Release Management Process: Establish a release management process for Stripe in accordance with Card Network mandates, advising all cross-functional partners on the impacts, changes, and timelines associated with network updates. Conduct comprehensive analyses of how these mandates affect existing processes and services. Review Card Network Releases: Review, analyze, and assess biannual card network releases to identify key initiatives that will significantly impact Stripe’s business. Collaborate cross-functionally with various teams to ensure proper visibility and prioritization of these initiatives. Facilitate communication between engineering teams and the card networks' Technical Partner Managers (TPaMs) to streamline clarifications and negotiations regarding complex mandates and programs. Monitor Compliance: Establish a framework and process for monitoring compliance with card network requirements and internal policies. Ensure regular audits and assessments are conducted to identify gaps and drive continuous improvement strategies. Develop Metrics and Dashboards: Create and implement comprehensive metrics and JIRA dashboards to effectively monitor, review, and analyze mandates for each release cycle. Regularly update and refine the dashboards to reflect current business priorities and challenges, enabling teams to make informed decisions and proactively address potential issues related to card network mandates. Manage Mandate Intake Process: Oversee the network mandate intake process, ensuring timely review, assessment, and prioritization of mandates. Lead the proactive management of waiver requests, liaising between compliance and operational teams for resolution. Engage with External Partners: Actively engage with external network partners by participating in councils, forums, and regular strategic meetings. Establish and nurture relationships that facilitate mutual understanding of goals and objectives. Advocate for Stripe: Serve as a dedicated advocate for Stripe within the card network ecosystem, ensuring that the unique perspectives, challenges, and opportunities faced by Stripe are considered by network stakeholders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in the payments industry, with significant expertise in working with card networks and understanding card network rules and compliance activities. In-depth understanding of acquiring platforms and systems, and their interactions with card network products and processes. Proficient in navigating and using JIRA for project management and tracking. Familiarity with card network portals for managing and monitoring compliance activities. Comfortable utilizing Google Workspace tools (such as Sheets, Docs, and Slides) for collaboration and documentation. Proven track record of effectively collaborating with product and engineering teams to develop new processes and strategies in partnership with them. Strong program and project management abilities, with the capacity to engage and influence stakeholders outside of direct control. Excellent written and verbal communication skills to effectively engage with both internal and external partners and drive change. Ability to thrive with minimal guidance, navigating uncertainty and ambiguity while shaping a new program and function at Stripe. Strategic thinker adept at identifying cross-functional issues, providing innovative solutions, and communicating the implications of these solutions across existing processes, systems, and teams. Preferred qualifications Prior experience at a payment service provider (PSP), card network, or high-growth technology company is preferred. Bachelor’s degree in a relevant field (e.g., Finance, Technology) is preferred.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and assess financial crime risks, conduct reviews using data analysis, and monitor for suspicious activity and trends • Facilitate the redesign of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of efficiency, control, and compliance • Help build and scale processes across the financial crimes operations ecosystem • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 8+ years of experience in risk management, compliance, or financial operations • Understanding of FinCrime red flags, its typologies, and how they can be identified • Experience in developing and implementing process improvements • Demonstrates reasoned logic in decision-making and judgment, considers external and internal factors, and recommends solutions in complex situations • Effective communication skills with the ability to produce clear, precise, and concise written and presentation materials • Ability to analyze feedback patterns and use these insights to drive process and product improvements • Policy development and regulatory knowledge—proven track record developing compliance policies and procedures for payment processing environments • Risk assessment—experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls • Operational management and scaled operations—experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes Preferred qualifications • Data analysis tools such as SQL • Experience in transaction monitoring or financial investigations, Sanctions, AML, EDD, KYC, and KYB • Knowledge of payment processing systems and associated risks
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The AV Events Team at Stripe is tasked with delivering best in class internal events and post production support at Stripe globally (North America, Europe, Asia) with a primary focus on creating, optimizing, delivering and managing: virtual production events, live events, streaming and video on demand content for all office and remote based employees. What you’ll do At Stripe, managers grow teams and inspire them to do their best work. We’re looking for a seasoned leader to take our Audio Visual (AV) Events team to the next level. This is a hands-on role that will continually assess the needs of our fellow Stripes, driving efficiencies and services that improve productivity. The ideal candidate will be a proven thought leader in the A/V arena with a strong customer mindset, leadership and communication skills, and experience with supporting the A/V technology for live events at a large, global corporation. Responsibilities Be proactive & knowledgeable on relevant technologies and products; and provide an ongoing forward-looking roadmap for our next 2-3 years’ solutions Drive consistent A/V capabilities for produced and broadcast events for our organization, through the creation and distribution of best practices, procedures, and services Maintain a high bar for internal events Create an atmosphere that fosters high performance and collaboration within the organization that emphasizes teamwork and accountability while rewarding initiative, innovation, discipline and operational excellence Develop strong customer relationships, cross functional and internal Corporate Technology relationships. Establish yourself and your team as a trusted advisor/partner Continuously manage customer expectations with regular communications and updates on events, technology strategy, performance concerns Lead, grow, and mentor skilled AV producers, operators and broadcast engineers Set clear goals and directions, and provide regular feedback on team members’ performance Travel to our offices as needed Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant experience leading a Global AV Events or Production Team Prior experience delivering technical solutions in high growth environments Ability to create necessary documentation, knowledge bases, and run books to enhance the execution of the service. Experience and comfort interacting with executives and senior leaders Working consistently and effectively in a collaborative environment Strong problem-solving skills A healthy skepticism for the status quo and an unwillingness to settle Experience being a catalyst for positive change in a global organization Experience empowering the team and leading with empathy and integrity Precise communication skills, both written and verbal Preferred qualifications CTS and/or CTS-D certification Q-Sys certification Dante certification Experience with QSC and Crestron programming Experience with the design and deployment of large event space Experience collaborating and leading both internal and external tent-pole enterprise events. Engineering experience and understanding of large event spaces and complex control room and virtual event signal flows and designs.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally with product, design, and ML colleagues to ship the very best software possible Work across the stack - contributing to infrastructure and foundational systems, but also FE, API, and ML-adjacent work. Minimum requirements 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role Experience leading engineering team(s) working on Distributed systems, API design, and user facing products Proven track record of delivering pragmatic solutions that accelerate business growth Ability to drive projects at a high-level while also being hands on and contributing directly to technical solutions as necessary Effective communication skills and a proven ability to work cross-team, cross-org, and cross-functionally. Preferred qualifications Experience with payments systems and/or fraud detection Familiarity with ML systems in production: model serving, training pipelines, observability, and evaluation Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly Experience across a range of software languages and frameworks; our stack includes Java, Ruby, Python, TypeScript, Kafka, Flyte, Airflow, and Mongo. Experience navigating ambiguity in a fast-moving organization - you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally with product, design, and ML colleagues to ship the very best software possible Work across the stack - contributing to infrastructure and foundational systems, but also FE, API, and ML-adjacent work. Minimum requirements 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role Experience leading engineering team(s) working on Distributed systems, API design, and user facing products Proven track record of delivering pragmatic solutions that accelerate business growth Ability to drive projects at a high-level while also being hands on and contributing directly to technical solutions as necessary Effective communication skills and a proven ability to work cross-team, cross-org, and cross-functionally. Preferred qualifications Experience with payments systems and/or fraud detection Familiarity with ML systems in production: model serving, training pipelines, observability, and evaluation Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly Experience across a range of software languages and frameworks; our stack includes Java, Ruby, Python, TypeScript, Kafka, Flyte, Airflow, and Mongo. Experience navigating ambiguity in a fast-moving organization - you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally with product, design, and ML colleagues to ship the very best software possible Work across the stack - contributing to infrastructure and foundational systems, but also FE, API, and ML-adjacent work. Minimum requirements 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role Experience leading engineering team(s) working on Distributed systems, API design, and user facing products Proven track record of delivering pragmatic solutions that accelerate business growth Ability to drive projects at a high-level while also being hands on and contributing directly to technical solutions as necessary Effective communication skills and a proven ability to work cross-team, cross-org, and cross-functionally. Preferred qualifications Experience with payments systems and/or fraud detection Familiarity with ML systems in production: model serving, training pipelines, observability, and evaluation Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly Experience across a range of software languages and frameworks; our stack includes Java, Ruby, Python, TypeScript, Kafka, Flyte, Airflow, and Mongo. Experience navigating ambiguity in a fast-moving organization - you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and assess financial crime risks, conduct reviews using data analysis, and monitor for suspicious activity and trends • Facilitate the redesign of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of efficiency, control, and compliance • Help build and scale processes across the financial crimes operations ecosystem • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 8+ years of experience in risk management, compliance, or financial operations • Understanding of FinCrime red flags, its typologies, and how they can be identified • Experience in developing and implementing process improvements • Demonstrates reasoned logic in decision-making and judgment, considers external and internal factors, and recommends solutions in complex situations • Effective communication skills with the ability to produce clear, precise, and concise written and presentation materials • Ability to analyze feedback patterns and use these insights to drive process and product improvements • Policy development and regulatory knowledge—proven track record developing compliance policies and procedures for payment processing environments • Risk assessment—experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls • Operational management and scaled operations—experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes Preferred qualifications • Data analysis tools such as SQL • Experience in transaction monitoring or financial investigations, Sanctions, AML, EDD, KYC, and KYB • Knowledge of payment processing systems and associated risks
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. As an enablement function, we work with many teams including Operations, Product, Eng, GTM, and others. We are expanding our scope into one of Stripe's most consequential strategic priorities and launching in new markets. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment. If you enjoy working on high-impact projects on a global scale, building programs from the ground up, and operating at the intersection of compliance, strategy, and execution — you'll love this role. What you’ll do New Markets Program Management Own end-to-end program management for new markets across Stripe's roadmap, focusing on Americas and EMEA region Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies Navigate high ambiguity — this is a 0→1 space where you will be expected to figure out the right approach, not wait for one to be handed to you Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio of markets Cross-Functional Leadership Represent our team in senior level conversations across Stripe and have high judgment and accountability Provide critical coordination across Risk teams (Ops, Product, Eng, Strategy, and others) to ensure alignment and execution Partner closely with stakeholders to maintain momentum across a fast-moving roadmap Facilitate alignment across teams with competing priorities, resolve ambiguity, and ensure clear ownership at every stage of execution Operations Identify operational impact, gap assessment, and other operational considerations to launch in new markets Ensure operational readiness across complex portfolio of programs, including forecasting, monitoring, and last-mile execution Maintain high operational rigor and execution discipline Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a high-performance environment, managing complex, cross-functional programs or initiatives Demonstrated ability to operate in ambiguity and build from 0→1 — you have a track record of figuring out the right approach on problems where no playbook exists Strong program management skills: you can track and drive multi-workstream initiatives, surface risks early, and keep stakeholders aligned without losing momentum Strong cross-functional leadership, with experience aligning Product, Eng, GTM, and Operations teams toward shared goals Exceptional written and verbal communication skills, including the ability to write sharp 1-pagers and present credibly to senior audiences AI fluency — you actively use AI tools to accelerate your work and can clearly articulate how and where you apply them Experience working across global teams and time zones, including flexibility to join calls outside standard US business hours as needed Preferred qualifications Experience working on international expansion, market entry, regulatory, or licensing programs Prior experience at a technology company; fintech or payments experience is a plus East Coast or Central Time candidates are preferred, or candidates willing to flex EMEA and APAC timezones
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Accounting Team is responsible for understanding and telling Stripe’s financial story and shaping our collective understanding of how Stripe is performing as a business. Our primary focus is maintaining a well-controlled environment that effectively supports corporate governance, financial reporting and disclosure requirements. We advise and enable Stripe to grow – supporting all products at Stripe, consulting on accounting implications and supporting teams’ ability to make informed strategic decisions. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams. What you’ll do Our Accounting team is seeking an innovative embedded technical resource to help us scale for the future, in a fast-paced environment that’s growing rapidly. You’ll leverage your accounting, artificial intelligence (AI), and technical expertise to build intelligent solutions that enhance Stripe’s accounting capabilities. You’ll develop AI-powered tools and models, autonomous agents, and data products that automate complex workflows and provide actionable insights within a framework of financial reporting control. Working at the intersection of artificial intelligence, accounting, and product development, you'll collaborate with engineering and finance teams to deploy cutting-edge AI applications that scale with Stripe's growth and support our mission of increasing the GDP of the internet. Responsibilities Apply your accounting and finance domain expertise to identify, explore, and prototype high-impact opportunities where AI can solve complex accounting challenges Build using AI-powered tools and artificial intelligence solutions to automate accounting workflows, enhance controllership, and scale our operations Design and deploy autonomous AI agents using frameworks that can reason, plan, and execute complex multi-step problems and enhance decision-making processes through understanding risk and maintaining effective financial reporting controls. Ship and maintain interactive data products and self-service analytics tools using SQL and Python frameworks (data visualization and dashboards, low-code application building frameworks) that provide real-time insights and actionable intelligence Work across Accounting and partner teams to uncover efficiency opportunities, including AI use cases, document requirements, and translate complex financial workflows into well controlled technical solutions Partner with Accounting and SOX teams to assess and develop an effective internal controls approach to AI-based accounting solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of relevant experience, with at least 4+ years of experience in accounting related or adjacent roles (e.g. finance systems, process improvement) B.A. or B.S degree in Accounting, Finance, Finance Systems or Information Systems Fluency in U.S. GAAP Advanced proficiency in SQL, including writing complex queries, using CTEs (common table expressions), window functions, and joins for data analysis and pipeline logic Familiarity with modern data tools (Python, Databricks, ETL/ELT processes, data pipelines) and coding with AI assistance Comprehensive understanding of AI fundamentals and experience with emerging AI/LLM tools, conversational interfaces, prompt engineering, or automation platforms and RPA Solution and results-oriented, with a focus on delivering impact in a fast-paced environment Excellent communication and organizational skills, both written and verbal, with the ability to convey financial concepts to both financial and non-financial audiences Experience with internal controls (design, implementation and execution) Preferred qualifications Familiarity with the payments industry and fintech landscape
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. What you'll do As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs. Responsibilities • Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors. • Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders. • Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network. • Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks. • Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions. • Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes. • This role may require weekend coverage as part of an on-call rotation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 3+ years of experience conducting complex investigations. • 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders. • Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges. • Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements. • User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset. • Excellent written and verbal communication skills. • Ability to travel to vendor locations for up to 10% of the year. Preferred qualifications • Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud. • Experience investigating and mitigating card testing and account takeover attacks. • Experience designing fraud and risk workflows, analyst tooling, and process and procedural workflows. • Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Sales systems team is on a mission to build the most measurable, scalable agentic tools as well as transform seller tooling. As part of the Sales Systems team, you will lead a high-impact team building the systems that power prospecting workflows across our go-to-market motion. You’ll own the technical direction and delivery for tools and integrations that enable timely, personalized outreach, scalable list generation, accurate lead routing, and measurable pipeline creation. This role sits at the intersection of engineering, RevOps, Sales, Marketing, and Data — you’ll translate GTM priorities into reliable systems that materially increase SDR/BDR productivity and conversion. What you’ll do Responsibilities Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions. Adapt prioritization and staffing decisions as the team, business, and user demands progress Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users Improve engineering standards, tooling, and processes Build, lead, and manage a high-performing team of engineers Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Have 8+ years of software engineering, including at least 1+ years of management experience Organizational leadership experience, including experience collaborating with executive leadership Experience proactively seeking feedback from users, business leaders, and subject matter experts Excellent verbal and written communication Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use Manage processes to help the team do its best work and engage effectively with the rest of Stripe Recruit great engineers, in collaboration with Stripe’s recruiting team Develop engineers on the team, helping them advance in their careers Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team Collaborate with stakeholders across engineering to provide a wonderful user experience Preferred qualifications Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems. Experience developing/shaping internally and externally facing products Experience building distributed systems or a microservices architecture Bachelors or Masters degree in a technical field (e.g., Computer Science)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the company's most important strategic priorities is to build great products and experiences for Enterprises—and we are at an inflection point in the growth of our Enterprise business, with significant momentum. The Enterprise team is responsible for ensuring all of Stripe's products and services best fit the unique needs of global, modernizing enterprises. Our Enterprise Product extends beyond our APIs and dashboards—to Enterprise executive engagement, our perception in the market, our partner ecosystem, how we collaborate with our users to bring them live, and our users' day-to-day interactions with our GTM and support teams—they're all part of the Product experience for these users. We focus on expanding and innovating on Stripe's platform in ways that help the largest and most complex customers run their businesses. Our work is highly cross-functional—partnering with almost every other team at Stripe—to execute on the priorities that matter most to Enterprises and ensure that they are successful on Stripe. What you'll do As a member of the Enterprise Strategy and Operations team, you'll build the infrastructure, processes, and organizational muscle to help our Enterprise business scale: Responsibilities Lead cross-cutting company strategy projects and collaborate with teams to implement changes Partner with multiple stakeholders across Enterprise and other Stripe teams (e.g., product teams, marketing, sales, support) to achieve the goals of the Enterprise Engine Catalyst. You'll need to objectively evaluate teams' competing priorities and align stakeholders on the optimal solution for Stripe and our users Partner directly with senior leaders and cross-functional teams to accelerate progress, develop new operating models, and incubate new programs Establish new operating models in collaboration with key cross-functional teams, focusing on roadmap development and context alignment Coordinate annual and long-range planning efforts across teams contributing to the Enterprise segment, and drive alignment with partner teams to ensure a cohesive approach to planning Drive projects, timelines, and commitments on internal projects and customer deliverables Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in strategy and operations, product strategy, product management, or similar roles at technology companies, including highly cross-functional work spanning strategy, product, analysis, and operations in a fast-paced environment Critical thinking and first-principles thinking (e.g., ability to question how we work rather than simply executing), and the ability to zoom out to the most important questions Strong program management skills with experience managing end-to-end execution of projects and programs that have transformed their company's operations and delivered quantifiable business impact Excellent written and verbal communication with the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales Demonstrated ability to thrive in influence without authority environments, execute with minimal guidance, and operate in contexts with a high degree of ambiguity Preferred qualifications Payments ecosystem or Enterprise software experience Ability to build trust and partner with senior leaders Ability to extract the key themes and learnings from a program and build business and investment cases based on these insights Comfort with SQL or constructing dashboards and structuring advanced data analysis to measure program success Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Privy is seeking a motivated, hungry Account Manager to join our GTM team. In this role, you'll own a book of 20 to 30 high-potential customer relationships and be responsible for driving them to production, deepening product adoption across Privy and Bridge/Stripe's suite, and expanding their usage over time. You'll be the connective tissue between our customers and our product, developer success, and go-to-market teams - obsessed with getting customers live and making Privy ubiquitous across their stack. As an Account Manager, you'll develop deep expertise in how our customers build with Privy, act as their internal champion, and drive activation and adoption outcomes across your portfolio. What You'll Do: Activation and go-live: Own the journey from signed customer to production launch. Drive urgency, remove blockers, and ensure customers get live quickly and successfully. Product adoption: Expand the breadth of Privy and Bridge/Stripe products your customers use. Identify natural next integrations (e.g. wallets to payments to onramp/offramp) and drive adoption across the full product surface. Relationship management: Own and deepen relationships with 20 - 30 high-potential accounts through regular check-ins, QBRs, and proactive outreach. Be the person customers call first. Retention and renewals: Lead contract renewals and commercial negotiations, ensuring high net retention across your book. Identify churn risk early and mobilize internal resources to address it. Expansion and upsell: When adoption creates commercial opportunity, drive pricing conversations and close expansion deals. New account handoffs: Partner with sales to ensure a smooth transition from closed deal to active customer. Own the post-sale relationship from day one. Customer advocacy: Serve as the voice of your accounts internally - synthesize feedback, quarterback engineering buildout requests, and contribute to product roadmap prioritization. Reporting and insights: Help deliver regular portfolio health metrics to leadership - go-live rates, product adoption breadth, usage trends. Surface patterns that inform GTM strategy. Who you are: We're seeking a proactive, relationship-driven individual who combines product instincts with genuine technical curiosity. You should be comfortable navigating complex customer organizations, driving customers toward production milestones, and translating customer needs into actionable internal priorities. Minimum Qualifications 5-7 years in account management, customer success, or a solutions/implementation role — ideally in developer tools, fintech, crypto, or infrastructure Track record of driving customers to activation, go-live, or adoption milestones Strong relationship-building skills across both technical and business stakeholders Comfortable with commercial conversations: renewals, pricing, upsell positioning Excellent written and verbal communication — polished and credible in front of enterprises Product-curious mindset: you want to understand how things work, not just what they do Ability to context-switch across 20–30 accounts without dropping balls Preferred qualifications: Passion for crypto, stablecoins, or developer infrastructure Experience coordinating customer-driven feature requests with product and engineering teams Familiarity with usage-based or consumption pricing models Experience driving multi-product adoption within a single account
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Privy is seeking a motivated, experienced Account Executive to join our growing Enterprise team. In this pivotal role, you'll be instrumental in driving our expansion within high-priority segments, such as neobanking, payments, and wealth management, by leveraging our enterprise playbook. If you're a hungry strategic thinker with a passion for building relationships and a deep understanding of the enterprise and fintech landscape, we want to hear from you. As an Account Executive, you'll have the exciting opportunity to contribute to our global growth strategy and become a key spokesperson for Privy's enterprise vertical. What you’ll do Lead Generation & Pipeline Management: Partner with the Head of Go-to-Market (GTM) to generate, close, and deliver a robust pipeline of enterprise prospects. You will build and iterate outbound campaigns based on feedback and manage a pipeline across multiple ICP's. Product Expertise & Discovery: Become an expert on Privy's products, confidently leading initial discovery calls with fintech prospects to understand their needs and demonstrate our value. Deal Cycle Management: Drive the full sales lifecycle from sourcing new opportunities to closing deals, serving as the primary champion for Privy accounts. Strategic GTM Support: Contribute to the overall GTM team strategy for both North America and global markets (Latam, Asia, Africa, etc) Market Analysis: Conduct in-depth market analysis to identify emerging trends, new opportunities, and shape our counter-positioning Industry Representation: Represent Privy at key industry events and conferences, serving as a knowledgeable and engaging spokesperson for our fintech vertical. Who you are We're seeking a proactive and results-oriented individual with a strong background in sales or business development within the fintech and crypto sector. You should possess excellent communication, negotiation, and sales skills, with a proven ability to build and maintain strong client relationships. 5-10 years of sales, business development, or similar experience, selling a technical product, with a track record of top performance A history of building your own pipeline through outbound, not just working inbound or inheriting a warm book Experience selling API-first or developer-focused products preferred; ability to lead discovery with technical buyers (CTOs, Heads of Product) without support from solutions engineering Familiarity with crypto infrastructure (stablecoins, on/off-ramps, wallets, custody) is a plus; you should at minimum be genuinely curious about the space and able to get up to speed fast A track record of running complex, multi-stakeholder enterprise deals involving legal, compliance, and engineering on the buyer side, through to close Comfort operating in an early-stage environment: you're as good at building a repeatable process as you are at following one Proven history of building deep networks within a specific domain, ideally fintech, payments, or crypto
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers. Our Enterprise Account Management team focuses on driving measurable expansion across a portfolio of strategic enterprise customers through deep account knowledge, flawless technical execution and strong cross-functional partnership. Why Bridge Join a team that values clear thinking, quantitative rigor, and customer obsession. At Bridge you’ll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts. What you’ll do As an Enterprise Account Manager at Bridge you will own a book of existing Enterprise and Strategic accounts and be responsible for deepening relationships, expanding revenue, identifying product gaps and driving product adoption, preventing churn and securing long-term renewals. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe. Responsibilities Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Bridge/Stripe sales culture Think strategically about opportunities to scale account relationships beyond Bridge product adoption into wider Stripe use-cases Lead commercial negotiations and renewals to expand and retain customer revenue. Identify churn signals in your book and implement strategies to prevent revenue losses. Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience. Translate customer feedback into actionable product and process improvements to better serve scaled customer segments. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of full sales cycle or account management experience focused on existing business accounts; preferably selling a technical product, with a track record of top performance 6+ years leading complex sales cycles with Enterprise organizations required Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations. Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Willingness and ability to work in-office in London at least three days per week. Preferred qualifications Previous experience at a high-growth payments, fintech, crypto, or technology company. Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis. Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.