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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are building an elite team to drive financial insight and strategy at Stripe. The Finance & Strategy team brings understanding and predictability to Stripe’s financials, and we work together with our key business partners to accelerate long term growth for Stripe. What you’ll do Responsibilities Partner with F&S and Business Leaders to drive the long-term success of Stripe Work cross functionally to identify important strategy questions and answer them with data Build financial forecasts and targets, track performance, and understand deviations from actuals to drive strategy and operational rigor Gain deep knowledge and understanding of Stripe's business performance across geographies and user segments Define metrics and leading indicators of business performance and partner with the Analytics team to develop tools and dashboards to make these metrics widely accessible across Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7–14 years of experience in a relevant analytical or finance role Intermediate (at a minimum) or advanced knowledge of SQL or Python is required - you must be well versed working with extremely large and complex datasets + extracting insights Experience with financial analysis, financial forecasting, BvA (variance analysis), and other financial concepts Experience working on ambiguous problems and driving solutions/projects independently Ability to automate and use AI to streamline recurring tasks/analyses, in order to free up time to work on more strategic and higher impact work Experience building dashboards and data visualization tools from scratch A proven ability to build strong collaborative working relationships with business partners and department leads. You are seen as a trusted and objective advisor An enthusiastic "roll up your sleeves" mentality A proven ability to be a self-starter capable of driving business results without significant supervision Experience working in a global capacity (this team will work will all regions) Preferred qualifications Experience in a strategic finance function at a high-growth tech company, preferably in the payments/fintech space
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. The Experiential team is responsible for bringing Stripe's brand to life in the real world—from flagship events and industry conferences to internal summits and curated partner experiences. This is a team that operates at the intersection of creativity, strategy, and production. What you'll do As Creative Director, Event Design, you will lead a team of talented designers and set the creative direction for all of Stripe's event and experience design. You are an inspiring leader and a sharp creative director—someone who can zoom out to define a cohesive creative vision, and zoom in to give precise, actionable feedback. You partner closely with event marketers, brand leaders, producers, and executive stakeholders to ensure every Stripe experience is cohesive, intentional, and unmistakably on-brand. You care deeply about your team's craft, their growth, and the culture they work within. Responsibilities: Lead, manage, and grow a team of brand and experiential designers—setting clear expectations, fostering a culture of craft, and creating an environment where designers do their best work Own the creative direction for Stripe's experiential design output: event design systems, digital and environmental graphics, keynote design concepting, and brand activations Partner with the Experiential Creative Director and Brand Studio leadership to define the strategic creative vision for how Stripe shows up in the world Champion creative quality—establish and maintain a high bar across all deliverables, from concept through execution Build and evolve Stripe's experiential design system: scalable standards, templates, and creative frameworks that work globally across teams and events Oversee relationships with external agencies, contractors, production studios, and vendor partners—aligning on creative direction and ensuring quality delivery Collaborate cross-functionally with corporate events and product marketing, product design, brand design, and executive communications teams Recruit, hire, and onboard design talent to build out the team as the function grows Develop direct reports through regular 1:1s, structured feedback, career development conversations, and thoughtful performance calibration Represent the Experiential design function in leadership forums and cross-functional planning processes Requirements: 10+ years of relevant design experience, including 3+ years managing and growing a team of designers Proven track record of creative direction for high-profile brand design and experiences, and events at a global scale Strong people leadership skills—you have developed design talent, navigated performance challenges, and built healthy, high-output teams Deep understanding of experiential design: environmental graphics, stage and scenic design, digital/physical brand integration, wayfinding, and event identity systems Ability to design and art direct across a wide range of surface areas (digital, physical, motion, communication) and tooling (Figma, Keynote, Adobe Creative Cloud, and AI tools) Strong executive presence—you can present and defend creative decisions to senior leaders with confidence and clarity Ability to simultaneously manage creative quality and team health—you know when to coach, when to redirect, and when to roll up your sleeves Systems-thinking approach with a track record of building scalable creative frameworks and extending shared patterns across a global brand Experience managing agency relationships and large-scale external production partners Strong track record of influencing without authority across marketing, product, and executive stakeholders Ability to balance creative ambition and operational rigor, consistently shipping world-class work on deadline and on budget Persuasive and humble, with a drive to seek feedback, and model the creative and collaborative behaviors that make great teams Excellent communication and presentation skills—equally comfortable writing a creative brief and presenting work to a range of stakeholders Highly detail-oriented, with a drive for perfection in every experience you ship Passionate about Stripe's mission, dedicated to a user-first mindset, and grounded in data and business context
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team In this role, you would join Stripe's Vulnerability Management team, whose mission is to "Surface vulnerabilities at scale across Stripe." Our vision is to create a culture of continuous excellence in managing vulnerabilities. We want to enhance customer trust by giving users context about threats and vulnerabilities affecting Stripe's systems. We aim to be a key partner in Stripe's risk management by providing visibility into vulnerabilities across Stripe's products and services. What you’ll do As a Software Engineer focused on Vulnerability Management at Stripe, you will use your software engineering expertise to find and prioritize vulnerabilities in our systems. Working closely with engineers across the company, you will drive the timely remediation of discovered vulnerabilities, playing a key role in Stripe's overall security and risk strategy. In addition, you will continuously improve Stripe's security defenses by enhancing our vulnerability management processes and selecting effective scanning tools to uncover weaknesses. Your core responsibilities as a Vulnerability Management Software Engineer will involve building data- and agent-backed systems to surface vulnerabilities across Stripe. In addition, you will coordinate fixes to prevent exploits that could impact Stripe or our users and serve as an advisor on security risks. All of this requires collaborating cross-functionally to advocate for practices that strengthen the safety of Stripe's systems and data. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Responsibilities Identify vulnerabilities using automated tools and triage them appropriately Collaborate with other teams to drive remediation of vulnerabilities Contribute to our overall security and risk management strategy Continuously improve our security posture, processes, and tools Minimum requirements 2+ years of industry software engineering experience (does not include internships or co-ops) Software engineering experience within the security domain Empathy, strong communication skills and a deep respect for the power of collaboration Excellent problem-solving skills and attention to detail High standards for code quality and a constructive attitude to help others raise the bar Preferred qualifications An ability to think creatively and holistically about reducing risk in a complex environment Familiarity with automated vulnerability identification tools and triage Delivery of successful projects using agents to automate human review processes By joining our team, you will have an unprecedented opportunity to put the global economy within everyone’s reach, securely.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage platforms and solutions to minimize financial and regulatory risk while maintaining excellent user experience; Transform business challenges into scalable and effective engineering solutions; Partner with diverse stakeholders, including engineering, product, policy, legal, operations, and data science teams; Diagnose and resolve production issues across various services and throughout the tech stack; Enhance engineering standards, improve tooling, and optimize processes; Proactively identify, analyze, and swiftly mitigate emerging risk patterns. Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related followed by 2 years of Software Engineering experience. Position also requires the following: 2 years of experience developing software solutions using Python, Java or Ruby; 2 years of experience designing, developing, and maintaining scalable systems; 2 years of experience translating business requirements into tangible software requirements and system designs; 2 years of experience identifying and resolving production issues that span multiple services and stack layers; and 2 years of experience performing data-driven investigations and analysis to inform decision-making using SQL and visualization software. Salary: $156,800 – 235,200/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% telecommuting permitted. Multiple positions available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA46. #LI-DNI
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary; Evaluate and make informed decisions about technology and architecture choices in developing payment products; Develop and execute short- and long-term roadmaps, making informed trade-offs to balance business priorities, user experience, and a sustainable technical foundation; Ensure technical decisions align with broader strategic goals while addressing specific emerging business needs; Develop and direct software system testing and validation procedures, programming, and documentation to ensure reliability; and Participate in the 24/7 on-call rota to manage and resolve production incidents affecting users. Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or a related field followed by 2 years of experience in Software Development. Position also requires 2 years of experience with the following: Building software solutions in Python, Ruby, Java and Typescript languages; Designing, building and working with large user-facing APIs; Translating business needs into software requirements and designs; Debugging production issues across services and multiple levels of the stack; Designing, building, and maintaining scalable, high availability systems; and Designing and implementing secure systems for sensitive data storage. Salary: $156,800 - $235,200/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA47 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Product - Connect Platform Connect is Stripe’s platform for businesses that serve other businesses. It gives platforms the infrastructure to represent the people and companies in their ecosystem, onboard and verify them, manage their accounts, accept payments, and pay them out - without building payments, compliance, or financial-services systems themselves. This is how businesses like Shopify can help entrepreneurs run and grow their businesses. It is also the kind of infrastructure that marketplaces such as DoorDash need to coordinate money movement across large networks of restaurants, merchants, and dashers. Connect has impact across industries. Shopify uses Stripe to embed financial services for merchants; Lugg streamlines worker onboarding and offers instant payouts; DoorLoop reduces manual customer onboarding tasks by nearly 50% with Stripe; and Sharetribe helps entrepreneurs launch and run marketplaces on Stripe. AI is accelerating the emergence of entirely new business models: global networks of creators and experts, AI-native marketplaces, and agent-driven products that change how people discover, buy, sell, and deliver services. These businesses are more dynamic than traditional platforms: participants may operate across borders, take on different roles, and need new ways to establish trust, access financial capabilities, and get paid. The Connect Abstractions team owns the platform primitives that make these models possible. We are building the foundational abstractions for representing participants, onboarding them safely, configuring their capabilities, and managing their lifecycle on Stripe. Our work will determine how quickly the next generation of platforms can launch, how flexibly they can evolve, and how much of Stripe they can bring to the businesses and people they serve. Why this role This is a chance to define a foundational product area at Stripe. You will turn a fast-changing set of user and product needs into durable platform primitives that work across products, industries, and geographies. The role combines high-leverage strategy with hands-on product execution. You will work through ambiguous, consequential questions like: what should a platform be able to model? What should be simple by default but flexible when needed? How can Stripe make complex financial infrastructure feel effortless for a platform and its users? The outcome of your work will compound. The abstractions you help create will be reused across Connect and Stripe, shaping what new products platforms can build and how quickly they can bring them to market. What you’ll do We are looking for an entrepreneurial Product Manager to build the platform experiences behind Connect's next generation of users. You will own critical product primitives that platforms, including the fastest-growing AI companies, use to onboard, configure, and manage their users on Stripe. You will turn a clear strategic direction into products that solve hard user problems today while creating a coherent, extensible foundation for business models that are still being invented. This role is for someone who enjoys the depth of platform work but is uncompromising about product craft and solving real user needs - both the ones users have today and will have in the future. The work is not building infra for its own sake; you will build capabilities that help our users launch a new marketplace, enable a global network to pay its contributors, or give a business entirely new ways for their end users to earn. Responsibilities Bring the next generation of Connect accounts to life. Own key product areas within the account platform, translating strategy into a focused roadmap, crisp product decisions, and high-quality launches. Build from use cases. Start with the real problems platforms face, such as onboarding a new seller, supporting a complex business model, or evolving a user's financial capabilities, and then work towards the primitives needed to solve them well. Make sophisticated infrastructure feel simple. Partner with engineering and design to create API and product experiences that are powerful and intuitive. See around corners. Develop a strong point of view on how AI will change platform economics, participant models, and financial workflows. Make focused foundational investments that unlock the next wave of demand. Turn user signals into durable product investments. Work closely with users, Sales, Partnerships, and other Stripe teams to distinguish bespoke requests from patterns that should become scalable platform capabilities, connecting business needs, user needs, and platform evolution. Drive high-velocity, high-craft execution and own outcomes. Lead cross-functional work from discovery through launch, and hold yourself accountable for developer experience, platform adoption, user value, and business impact, not simply features shipped. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You are a product builder who can move easily between a user’s hardest problem, the business opportunity behind it, and the product decisions needed to solve it. You have worked on technically complex products - such as APIs, developer tools, shared platform capabilities, or core product experiences - but you do not build tech/platform for its own sake. You see strong platform design as a way to help users move faster, create better products, and unlock new business models. You are opinionated, thoughtful, and execution-oriented. You can focus a team on the few decisions that matter most, create momentum in ambiguous situations, and ship products that raise the bar for both quality and impact. Minimum requirements 7+ years of product management experience, with meaningful time owning platform, API, or developer-facing products end to end Demonstrated ability to own a product area end to end: setting strategy, driving execution, and measuring outcomes Strong analytical instincts and comfort defining the measurement framework before you ship Clear written communication and the ability to build alignment across functions and levels Preferred qualifications Experience in payments, fintech, or financial infrastructure Experience productizing bespoke or custom solutions into broadly available platform capabilities A track record of making well-judged foundational investments ahead of user demand
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Large, complex businesses on Stripe have historically had to create a new Stripe account for each global entity or business unit—making it difficult to unify reporting and manage payment operations across all accounts. Our customers want a way to manage these accounts under one umbrella so they can operate at scale more efficiently. We are responsible for building Organizations, which allows merchants to effectively and centrally manage their businesses across multiple Stripe accounts. As Stripe continues to grow its suite of product offerings beyond payments, Organizations will unlock a new phase of growth for Stripe. We will do this by enabling our platforms and businesses to model their complex businesses and distribute all of Stripe’s products to their end users. You can read more about what we are working on here (our Stripe Blog). What you’ll do As a leader on the User Auth Experience team, you will help shape the team’s vision and roadmap, guide and mentor your peers, and lead by example. Authentication, Login, and general Account Security experiences are deeply cross-cutting areas at Stripe with critical security, safety, and quality considerations. You will work with many partner teams: peer engineering organizations to build robust/reusable/standardized access controls, as well as non-engineer groups to shape the security, beauty, and usability of the end-to-end journey of Stripe account authentication. You’ll play a major role in Stripe’s defense strategy, keeping users and data protected from fraudulent activity through intelligently assessing risk and refining user workflows accordingly. As an engineer on the team, you’ll directly build well-tested APIs, UX/UI pieces, and analytics engines for defining and measuring the full-stack Dashboard authentication story, elevating the experience for every end user. By creating and expanding these account management “building blocks”, you’ll build out a generalized authentication platform that can be leveraged to bring best-in-class usability and security to multiple Stripe-owned surfaces—multiplying the efforts of product teams to more quickly and confidently build safe, controlled features. Responsibilities Build beautiful web experiences and secure full-stack authentication machinery that impacts millions of users Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Drive sound technical decision-making and lead technical conversations with other teams across Stripe Shape your team’s culture, roadmap, and vision through your guidance, mentorship, foresight, and technical and social expertise. As a leader within Engineering, assist with growth and development of your team and organization while maintaining a high bar for excellence and technical curiosity Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in full-time software development roles Experience as a technical lead by guiding your team, influencing its roadmap, and overseeing complex projects spanning multiple teams Experience in both frontend and backend, with strong ability to work as a generalist across the stack Thrive in a collaborative environment with other teams to identify high-impact ways of solving problems quickly Excellent oral and written communication Preferred qualifications You strive for simple solutions and designs over complex ones, and have a good intuition for what will last and scale well Expertise working at the intersection of security and authentication systems, with the ability to drive partnerships with our Security and Fraud partner teams. Strong understanding of IAM concepts, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and identity governance. Experience building scalable, resilient, and observable systems while understanding UX best practices for the frontend You can put yourself in the shoes of your users to understand their needs and fit that into the bigger picture You stitch together many different services and processes, even if you have not worked with them before Experience with building software for fellow developers
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! In this role, you'll develop and deliver a scale customer onboarding experience for a high volume of customers in our commercial segments. You'll work closely with leadership to help design what scale onboarding can look like at Figma and expand our programs to support international sales teams. You will collaborate with other members of the Customer Onboarding team to inform and evolve the processes and materials for this program. Also, you will use metrics, customer feedback and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers and we can't wait to meet you! This is a full time role based in London. What you'll do at Figma: Own and manage scale customer onboarding programs supporting a high volume of commercial customers Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization Guide customer goals and successfully drive a high volume of customers towards onboarding closeout Partner with Marketing, Operations and Sales to build and optimize scalable customer programs Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption Consult on product and industry best practices to act as a trusted advisor across a high-volume book of customers, inspiring new use cases for the product We'd love to hear from you if you have: 4+ years of relevant work experience, ideally in B2B SaaS Experience managing customers through onboarding or implementation of technical products Experience working with many customers at one time and demonstrated ability to drive towards successful customer outcomes through many programs Proven time management and organization skills Demonstrated comfort speaking to customers representing different personas across both function and seniority, as well as building and leading wide scale customer webinars, in collaboration with marketing teams While it's not required, it's an added plus if you also have: Experience using or working with Figma, or other UX/UI experience You embody our values and can thrive in a constantly evolving and growing environment Proven track record of adapting to new technologies and learning quickly At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Fraud Strategist, you will be responsible for building strategies to mitigate fraud (buyer fraud, seller fraud and account fraud) on new and existing Stripe products. You will enable safer money movement for our users and help Stripe manage fraud risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's integrity in the financial ecosystem. You'll partner closely with Product, Engineering, Data Science, Operations and other Risk Strategy functions to ensure fraud controls are embedded in every Stripe product. Beyond protecting against fraud risk, you'll drive innovation in how Stripe approaches fraud management— staying ahead of emerging fraud trends and pushing the boundaries of what effective, scalable fraud risk management looks like at a global payments company. Responsibilities Monitor portfolio to identify, mitigate and predict risky behavior that could result in losses for Stripe, our users, and the financial ecosystem Collaborate with internal partners like Product, Engineering, Data Science, Risk Partnerships, and Operations, to tailor fraud risk management techniques to various products and payment methods across the globe Continually evaluate products for gaps and propose risk controls to enhance the product while enabling growth Scale risk processes to cover a large and complex landscape of fraud risks. Effectively design, outsource and automate manual/repetitive workflows Work with Stripe users to educate them and guide them on how to prevent potential fraud risks to their business Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial and regulatory partners Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant experience, preferably in Financial Services, Payments or FinTech Curiosity and passion for risk management - you dig into anomalies and solve root causes Decisiveness and openness to learning, with comfort making high-impact calls daily Data-driven judgment - skilled at using quantitative analysis to drive and defend decisions Empathy for early-stage businesses and the ability to balance enforcement with user experience Strong analytical skills, including the ability to frame complex tradeoffs through data and visualization Advanced SQL skills with hands-on experience in business environments Proven ability to collaborate and execute cross-functionally with Engineering, Product, Data Science, and Operations Excellent written and verbal communication skills, with the ability to convey complex ideas clearly across teams Holistic thinking and the ability to build scaled processes that bridge systemic gaps Track record of deriving actionable insights from complex problem spaces and influencing product direction Ownership mentality and the ability to lead without formal authority Proficient with AI tools to accelerate productivity and process automation Preferred qualifications Expertise with quantitative tools such as Python, R, etc Experience with payments, risk, or trust & safety Experience working with machine learning teams Experience working in fast-paced and rapidly changing start-up environments
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe’s fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science. The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts. Responsibilities Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations. Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement. Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues. Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs) Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics Preferred qualifications Deep fraud and payments risk domain expertise with strong cross-functional instincts.