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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy org protects and advances Stripe's business, brand, and mission by building and deploying market-leading policies and practices that instill user and partner trust in Stripe while enabling business growth. What you’ll do Under the User Risk Strategy org, you will be part of the Platform Risk Strategy team. Our focus is to unlock new expansion opportunities for existing platforms and enable platforms to manage their risk and grow on Stripe. In this role, you will partner with Compliance, Legal, Financial Partnerships, Product and other Risk functions to design and execute on custom risk mitigation strategies for existing Stripe users. You will also provide expert guidance and analyses to help grow novel business models on Stripe, and ensure companies are growing and operating on Stripe in a compliant manner. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. Responsibilities Partner with Stripe's Sales, Legal, Compliance Product, and Financial Partnerships teams to drive sophisticated solutions and ensure a positive experience for Stripe's largest users. Evaluate emerging industry and supportability use cases and develop the frameworks that allow Stripe users to access these use cases and markets responsibly. Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth. Challenge the status quo and provide multiple alternative solutions and key execution criteria. Represent Stripe in external engagements with our most critical partners and users. Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional experience, preferably in Financial Services, Payments, or FinTech industries Familiarity with banking and money movement regulations, including KYC/KYB, AML OFAC compliance, and credit and fraud risk Experience in a related role (risk, compliance, legal, consulting) Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them Ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations The ability to take ownership, be accountable, and lead without formal authority Entrepreneurial and curious mindset, strong communication and interpersonal skills Ability to operate independently, navigate ambiguity, and solve problems with the end user in mind Strong desire to work in a fast-paced and innovative environment Strong analytical skills and operating rigor Strong executive presence and presentation skills, including experience engaging with leadership Preferred qualifications Experience overseeing execution and delivery of highly strategic programs. Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines. Experience in a client-facing role managing relationships with large, global, and complex organizations. Ability to navigate data and people to find answers and drive solutions A strong understanding of our business and products, and an ability to research and self-start Familiarity with card network rules
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products. What you’ll do At Stripe we consider the developer experience to be central to the overall experience of our customers. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building & growing complex systems on our financial infrastructure. Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering team is the glue to make that possible. We make our users feel empowered when we show them about something Stripe could do that they didn't think was possible. Internally, we champion developer experience as central to the overall experience around Stripe. Responsibilities Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible Work cross-functionally across Stripe to bring innovative ways to make Stripe’s developer experience even more self-serve & impactful. Recruit, coach, and develop user facing engineers Inspire, motivate and enable individual development and promote career growth of the team Define, implement, and monitor key metrics that ensure the future sustainability and quality of the developer support experiences Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience leading, managing and developing user-facing engineering teams Background in software development in one or more programming languages Your immediate team is based in Singapore and Japan, with US-based management (Central Time). This role requires a work schedule that provides meaningful daily overlap with APAC business hours. For candidates based in the United States, this role is only suitable for those in Pacific Time zones, working approximately 11 AM to 8 PM PT. The exact hours are flexible within that range, but APAC overlap is a firm requirement of the role. Preferred qualifications Direct experience as a user-facing engineer is highly desired. You attract great teammates. You encourage a healthy work environment that’s both supportive and challenging. You’re excited to help engineers develop new skills and advance in their careers. You understand what makes teams successful and what role a manager can play in that process. You’re clear and persuasive in writing and in person. You lead by example, by setting the right context, and by helping teammates do their best work. You know when to let a team work through problems and when to jump in to help. You’re technical enough to ask engineers good questions about design and integration decisions.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do: Manage the adoption journey for a portfolio of large, strategic customers. Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery. Document proactive engagement strategies as part of high quality, bespoke enablement plans. Share best practices, use cases, and product expertise to help teams unlock the full value of Figma. Build trusted relationships with stakeholders across roles and departments—from individual contributors to senior leaders. Identify and empower internal champions who can advocate for Figma within their organizations. Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration. Deliver live and scalable training sessions customized to customer maturity and needs. Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success. We’d love to hear from you if you have: 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS Excellent communication skills, with the ability to connect with a wide range of customer personas Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it’s not required, it’s an added plus if you also have: Experience using Figma or working with design and collaboration tools Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please contact accommodations-ext@figma.com . By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy ( https://www.figma.com/privacy/ ). At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. We are looking for: You will be responsible for all aspects of software development, which includes building, writing automated tests, and deploying software on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android application teams. What you’ll do Design, develop and maintain user interfaces and underlying functionality for embedded point-of-sale software that handle secure payment processing across several products simultaneously. Implement industry standard protocols to match product capabilities. Create, maintain, and execute application unit tests as part of Continuous Integration. Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status). Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed. Collaborate on system-side code, communication protocol design, and kernel development. Interact with global teams with excellent communication skills to provide support information. Routinely perform code reviews to ensure high quality designs and implementation. Assist in ensuring quality and timeliness of product and feature development. Proactively solve problems and work independently and within a team environment, with limited guidance. Work closely with your hardware counterparts on product design and have the ability to read schematics, provide feedback on I/O mapping, developing manufacturing test software to ensure the devices are built to specification. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years software development experience. 2+ years working with embedded, mobile, or other connected devices. Proficiency in embedded programming language C. Experience using automated testing, build systems, or device firmware communication. Experience with embedded systems, knowledge of operating systems, familiarity with software development tools, understanding of hardware-software interfaces. Experience architecting and developing multithreaded applications, preferably in embedded systems. Experience with common communications protocols (e.g., SPI, UART, I2C, USB, and others), debugging practices (e.g., JTAG and associated GDB integrations), and basic electrical design principles. Experience adding, monitoring and parsing telemetry data to proactively resolve issues. Degree in CS, EE, or equivalent practical experience. Fluent in spoken and written English. Preferred qualifications Proficiency in C++ or Golang is highly advantageous. Experience developing on ARM platforms. Experience with point-of-sale hardware and peripherals. Knowledge of EMV standards and payment protocols. Knowledge of PCI standards, transaction processing, and related retail payment technologies. Knowledge of low-level security architectures, including TrustZone, anti-tamper mechanisms, Secure Boot, and Hardware Root of Trust. Knowledge of foundational cryptography, including symmetric/asymmetric algorithms and secure key exchange protocols.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As a Sales Development Representative (SDR) at Stripe, you'll work in a customer-facing role focused on connecting prospective customers with Stripe. You'll work in partnership with the Marketing and Sales teams to create a high-quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high-performing source of talent for Stripe Sales and Go-to-Market teams. For the first few months, you'll be a part of our Sales Development Associate program, which is designed to accelerate onboarding and support new grads' transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and checkpoint quizzes, you'll learn all about Stripe's products and how to be a successful SDR. During this period, you'll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Responsibilities Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities Book meetings with potential customers (prospects) and pitch them on Stripe's products that are a match for their business model Develop relationships with prospects to uncover specific business needs through effective, consultative questioning to qualify interest and prepare a comprehensive hand-off to sales Research and create compelling outreach materials for high-value prospects, in partnership with SDRs and Account Executives Execute outbound sales outreach created by Marketing, leveraging strategic messaging to target specific segments Follow up with potential customers who expressed interest but did not initially result in a sales opportunity, maintaining a warm pipeline Effectively manage customer outreach, consistently meeting and exceeding Service Level Agreements (SLAs), meticulously updating activity and contact information within the Customer Relationship Management system (Salesforce) to support weekly reporting efforts Collaborate and provide essential feedback and insights to Marketing to help improve targeting, messaging, and overall campaign effectiveness Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A track record of top performance or prior success in academic, extracurricular, or professional endeavors Superior verbal and written communication skills, with an ability to clearly articulate complex topics Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment This role requires in-office participation three (3) days per week in our Sydney office. Preferred qualifications Professional experience in a sales, customer service, or fast-paced professional environment At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) on the SEA team at Stripe, you'll support some of the region's largest and most innovative companies across various industries. You'll help power Stripe's growth engine by partnering closely with the Demand Generation and Account Executive teams to qualify leads and build a high-quality sales pipeline. You thrive on engaging with prospects, uncovering their needs, and identifying high-value opportunities. You're skilled at navigating early-stage sales conversations and energized by both learning new products and articulating their value in complex scenarios. You also enjoy building—whether it's improving the demand generation and sales processes, sharpening how we communicate Stripe's value, or creating tools and assets that help the team scale. If you're hungry, curious, persistent, and a strong team player, we'd love to hear from you. For the first months, you'll be part of the Sales Development Associate program, which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you'll continue learning and growing in your career as part of Stripe's Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data-driven, problem-solving approach to sales development, and look for someone who is confident in both prospecting to customers and in helping design our strategy. What you'll do Responsibilities Research and create outreach materials for high-value prospects, in partnership with SDRs and AEs Follow up with Marketing-generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings Execute outbound sales plays created by Marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales Follow up with potential customers who expressed interest but did not initially result in a sales opportunity Effectively work through lead list meeting and exceeding service-level agreements, consistently update activity and contact information within the CRM system, and support weekly reporting efforts Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging Prospect into enterprises of all sizes across the APAC region using a variety of tools and outreach methods Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A track record of top performance or prior success Superior verbal and written communication skills Self-starter who is able to operate in a hyper-growth environment This role requires in-office participation three (3) days per week in our Singapore office At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments — from startups to the largest enterprises. What you'll do As a China Growth Marketer, you will own launching, proving out, and scaling paid media and growth marketing channels for the Chinese market. This is a 0-to-1 role: you'll identify the right channels, build the playbooks, and demonstrate what works before scaling investment. You'll work across paid channels native to China (WeChat, Baidu, Douyin, Xiaohongshu, Zhihu, Bilibili, and others), as well as broader growth marketing levers like web optimization, content distribution, and landing page localization for Chinese users. You will be the in-house expert on how to reach Chinese developers, founders, and business operators through digital channels, bringing deep knowledge of the local ecosystem, platform mechanics, regulatory environment, and user behavior. You'll partner cross-functionally with regional marketing, analytics, creative, product marketing, and sales to ensure paid media supports Stripe's growth objectives in China. Responsibilities Launch and scale paid media channels specific to the China market — including WeChat Ads, Baidu SEM, Douyin/Ocean Engine, Xiaohongshu, Zhihu, Bilibili, and programmatic platforms (e.g., Tencent Guangdiantong, ByteDance Pangolin) Develop and execute a testing roadmap to prove channel viability: define hypotheses, run experiments, measure incrementality, and make go/no-go recommendations on scaling investment Own web optimization and landing page localization for Chinese audiences — ensuring Stripe's web presence converts effectively for local users Build measurement frameworks for China-specific channels, partnering with analytics to attribute performance through to signups, activations, and revenue Manage campaign budgets, pacing, and performance reporting — communicating results clearly to stakeholders across time zones Bring the skills and experience to unblock, set up and navigate media platforms and partnerships in the market. Stay current on China's digital marketing landscape: platform algorithm changes, content regulations, privacy laws (PIPL), and emerging channels Partner with regional marketing, sales, and product marketing to align paid media with broader China go-to-market strategy Write concise performance updates and strategic recommendations for a global audience that ranges from paid media specialists to senior leadership Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of digital marketing experience with significant hands-on experience running paid campaigns on China-native platforms (WeChat, Baidu, Douyin, Xiaohongshu, or similar) High professional fluency in Mandarin Chinese and English — able to write ad copy, review creative, and communicate strategy in both languages Deep knowledge of the China digital marketing ecosystem: platform mechanics, ad formats, targeting capabilities, content regulations, and user behavior patterns Experience launching new channels from scratch — demonstrated ability to take a channel from 0 to 1, prove its value, and scale it Strong analytical skills — ability to analyze campaign data, identify trends, and make data-driven optimization decisions Experience in B2B marketing, SaaS, developer tools, fintech, or high-growth technology companies Self-starter mentality — ability to drive strategic and tactical work forward with minimal oversight in a fast-moving environment Excellent written communication skills — can write concise, clear updates for a global audience with varying levels of paid media expertise Preferred qualifications 7+ years of digital marketing experience with deep China market specialization Experience marketing to developers or technical audiences in China Familiarity with China-specific analytics and attribution tools Experience with web optimization, CRO, or landing page testing for Chinese audiences Understanding of China's regulatory environment as it relates to digital advertising (PIPL, CAC content regulations, industry-specific ad restrictions) Experience working in a global company with cross-timezone collaboration
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Marketing is a global team of capable, friendly, user-oriented marketers, partnering closely with Stripe’s world-class product and engineering teams. Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, lead go-to-market for our suite of products, and create and execute campaigns to drive product growth. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Design, Developer Relations, and Communications to name a few. Different from many other Product Marketing teams, our team is focused on Stripe's full product portfolio—translating the breadth of what Stripe builds into clear narratives and product experiences across web, dashboard, mobile, docs, and developer tools. What you’ll do We're looking for an experienced Product Marketing Manager to own the positioning, messaging, and go-to-market strategy for Stripe Apps, the App Marketplace, and the broader partner ecosystem. This is a combined role that sits at the intersection of product, partnerships, and marketing — responsible for defining how the world sees Stripe's ecosystem of apps, integrations, and partner solutions as a strategic differentiator. Define the value proposition of the App Marketplace and broader partner ecosystem for developers, customers, partners, and internal teams—building distinct messaging for both supply-side partners (those building on Stripe) and demand-side users (those adopting solutions). Build messaging and competitive positioning frameworks that show how our ecosystem extends Stripe's core products and differentiates us vs. alternatives. Partner with Product, Partnerships, PMM, and Partner Marketing to launch new Apps, Marketplace categories and partner solutions — ensuring they're woven into product launches and big moments (Sessions, Tour, announcements). Collaborate with Partner Marketing on case studies, demand gen, and narratives that showcase ecosystem adoption and network effects. Develop GTM playbooks, solution briefs, pitch decks, and battlecards so field teams can sell ecosystem and Marketplace solutions. Track adoption performance (app installs, partner-sourced pipeline, app builds, extension adoptions etc.), benchmark against competitors, and provide insights to product and partnerships teams on where to invest. Engage Analyst Relations to elevate Stripe's ecosystem visibility externally. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. A storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience—from developers to technical and non-technical founders—and differentiate Stripe. You have excellent verbal and written communication skills. Customer-obsessed. You're practiced in qualitative research methods — user interviews, survey design, synthesis — and know how to turn what you hear from customers into strategic inputs that sharpen messaging and prioritize programs. Structured and strategic. You bring order to complexity. You’re able to distill ambiguous inputs into clear frameworks, roadmaps, and priorities. Data-oriented. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market. Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track. Ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving environment and working with passionate sales teams, are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right. A team player. This role collaborates across Product, Partnerships, Partner Marketing, PMM, Sales, Design, Comms, and Developer Relations. You work well across disciplines and can influence without authority. Ecosystem-minded. You think in terms of platforms, network effects, and partner value chains — not just individual product lines. You understand how marketplaces and ecosystems create compounding value. AI-fluent. You actively use AI tools to accelerate research, content creation, and analysis. You're curious about how AI is reshaping ecosystems and marketplaces, and you bring that lens to your positioning work. Minimum requirements 5-7 years of relevant work experience spanning product marketing, platform/ecosystem marketing, partner marketing, or product management. At least 3-5 years of marketing or go-to-market experience in a B2B SaaS or platform environment. Strong writing skills with a portfolio of customer-facing content or campaigns. Demonstrated experience marketing a two-sided marketplace or platform—including both supply-side (partner/developer acquisition and enablement) and demand-side (end-user adoption) motions. Experience working cross-functionally with product, partnerships, and sales teams. Demonstrated ability to develop product positioning and messaging frameworks, with experience translating technical or complex products into clear value propositions for distinct audiences. Hands-on experience executing end-to-end product or feature launches: owning timelines, writing launch briefs, and coordinating cross-functional teams across product, comms, and marketing. Preferred qualifications Experience marketing a developer-facing marketplace or app ecosystem. Familiarity with partner program structures and how marketplaces drive distribution and adoption. Experience working with the startup founder or developer audience. Background in payments, fintech, or infrastructure platforms. Enough technical literacy to navigate API documentation and work credibly with developer-facing products and partners — comfortable translating integration patterns into user-facing messaging. Familiarity with ecosystem or marketplace metrics such as app adoption rates, marketplace attach, partner-sourced pipeline, or partner program health indicators.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey for users adopting new payment methods. What you'll do As a TPM, you'll play a key role leading complex programs across multiple engineering, product, and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You'll be an active contributor to the overall strategy of the program, drive technical decision-making, and drive the execution of the program through all phases from planning to delivery. You'll have the opportunity to implement mechanisms that make your programs effective and scale them to Stripe-level processes. Responsibilities Drive functional and technical delivery of key team and org-wide programs and initiatives. Collaborate with engineering teams to design, scope, and shepherd features. Create functional specs, project and release plans, and roadmaps. Own and execute one or more software engineering programs simultaneously. Help drive product decisions to align with the program and sometimes broader company initiatives. Help influence peers and managers, and build consensus while dealing with ambiguity. Guide and manage the usage of agile methodologies to simplify project delivery. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in technical program and product management, with a consistent track record of shipping products with broad and global customer impact You have a track record of providing solid program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership throughout. You're not satisfied with just delivering programs on time—you're discerning about product and infrastructure architecture and can lead technical discussions. You operate independently and lead efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. You have strong written and verbal communication skills to build relationships and collaborate with diverse cross-functional teams Preferred qualifications Experience in a global FinTech or payments organization of a global e-commerce company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Sales Enablement Team is responsible for partnering with cross-functional teams to equip our sales organizations with the skills, tools, and knowledge they need to perform at their best. We are currently leading one of the most significant transformations in Stripe's Sales history — reshaping how Sales Development operates through the adoption of AI-powered tooling and redesigning the SDR's role in driving pipeline quality. This transformation spans multiple geographies, sales motions, and hundreds of sellers. The stakes are high, the pace is fast, and the change management challenge is real. What you’ll do As a Sales Development Change Management Specialist, you will own the strategy and execution of our global change management and communications program for the Sales Development transformation. You sit at the intersection of strategy, content, and field engagement — responsible for ensuring that complex, high-priority initiatives are adopted at pace and land durably in the field. This is not a support role. You own the change narrative, the communication strategy, and the measurement of adoption. You'll partner with senior program leadership, subject matter experts, and regional enablement leads to drive consistent, high-impact transformation across a global sales organization. Responsibilities Own the end-to-end change management program — from preparing the organization for change through launch, adoption, reinforcement, and measurement Develop and execute a global communications strategy that ensures sellers understand what is changing, why it matters, and what it means for them — sequenced to land with impact and without creating unnecessary noise Write and distribute seller-facing communications, executive briefings, and stakeholder updates; own the core program narrative throughout the transformation lifecycle Distill complex program initiatives into clear, compelling, sales-ready content — translating what engineers and product teams build into what sellers and managers need to hear Build and maintain a strategic communications plan in partnership with cross-functional teams, including Product, Engineering, and SD Operations Create and manage a structured feedback loop with the field — capturing seller sentiment, surfacing blockers, and using adoption data to iterate on the change approach Partner with subject matter experts and regional enablement leads to ensure change initiatives are contextualized for each market and sales motion Advise program leadership on the pacing and sequencing of change, balancing urgency with the organization's capacity to absorb it Build strong relationships with key stakeholders and senior leaders to ensure change and communications strategies remain aligned to program goals and business performance targets Track and report on adoption metrics against defined program success criteria Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in change management, organizational transformation, strategic communications, program management, or a closely related discipline Experience navigating and implementing complex change programs within Sales Development organizations Exceptional written and verbal communication skills — the ability to distill complex, technical concepts into clear, seller-ready, action-oriented content Proven ability to develop and execute multi-channel communications strategies for large, globally distributed audiences Strong cross-functional partnership and influencing skills — including the ability to work effectively with executive-level stakeholders and subject matter experts without direct authority A data-driven mindset with experience using adoption metrics, field feedback, and performance data to measure, iterate, and improve Experience supporting go-to-market or sales organizations through significant workflow, tooling, or operating model changes High threshold for ambiguity — you build structure and clarity in environments that don't yet have it Preferred qualifications ProSci certification or equivalent change management credential Experience supporting the adoption of AI-powered or emerging technology tooling within a sales or GTM organization Background in building and scaling sales communications programs in a global SaaS or fintech environment Familiarity with Salesforce and sales productivity tooling ecosystems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team GBS's primary goal is to ensure operational excellence across deal cycles, increase revenue through the development of transformative commercial constructs, and drive closure of Stripe's deal portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as user feedback and market insights. What you'll do Stripe's Global Business Services (GBS) team is looking for a Deal Strategist to focus on the closure of custom and standard commercial deals. You will be responsible for deal lifecycle management and supporting cross-organizational alignment. This role requires a background in driving custom deals to closure, a strong understanding of pricing frameworks, and experience supporting sales through negotiations. The candidate will have experience with SaaS products, pricing strategies, and supporting selling motions, along with strong communication skills. You will love this job if you are a natural relationship builder and process architect. Responsibilities Manage end-to-end customer deals—drafting, editing, and reviewing agreements—while supporting the sales cycle to ensure deal terms align with business goals, reflect strategic priorities, and close as forecasted. Act as the primary point of contact between Sales, Legal, and other cross-functional stakeholders for deal-related questions, approvals, and escalations. Work directly with sales teams, sales leaders, services/support teams, and customers to advise on deal structures, establish compelling commercials, and drive resolution of customer issues. Advise sales teams on the best approach by understanding customer and partner requirements, while balancing custom terms with internal system constraints. Remove internal blockers and drive alignment across cross-functional teams including Product, Legal, Finance, and Accounting. Support complex negotiations involving bespoke commercial and legal agreements. Support the pricing and structuring of multi-threaded product use cases in all segments and industries, especially in highly competitive sales cycles. Quickly build credibility and trust with internal stakeholders. Demonstrate strong communication and persuasion skills when working with cross-functional partners and senior leaders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements BA/BS degree in Business, Technology, Finance, or Economics 6+ years of experience in deal strategy, procurement, pricing strategy, financial consulting, or legal Experience working in ambiguous, fast-scaling environments and comfortable operating with high agency Strong communication, presentation, negotiation, and project management skills Experience working in Payments and/or SaaS