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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The GTM Product Marketing team sits within Stripe's Product Marketing org. We make sure Stripe sellers walk into every conversation prepared, confident, and armed with the right story. As Stripe's center of excellence for general product enablement, we set the standard for how sellers learn and pitch our products, drive consistency across product suites, and act as Marketing's Voice of the Field — surfacing seller insights to sharpen upstream messaging and positioning. We translate product value into seller-ready narratives, resources, and enablement — and we measure our impact on seller confidence and how effectively our teams pitch, qualify, and close. Stripe's Commerce Experiences products (Optimized Checkout Suite, Link, Terminal, Agentic Commerce) help businesses convert more customers across every channel — from online checkout, to digital wallets, to in-person commerce, to the emerging world of AI-driven shopping. We're looking for an exceptional GTM product marketer to bring Stripe's story to market. In this role, you'll be the connective tissue between product, marketing, and the field. You'll translate complex commerce and checkout capabilities into compelling narratives and seller resources that resonate with our users and drive adoption. You'll equip customer-facing teams to confidently pitch all our solutions, answer technical questions, and speak to the roadmap. You'll also elevate seller and field insights to refine product positioning and messaging. What you’ll do As the GTM PMM for Commerce Experiences, you’ll need to quickly build a deep understanding of Stripe’s Commerce Experiences products, buyer personas, and differentiation. You will: Own the content development and GTM enablement strategy across the sold funnel — creating seller-ready resources (pitch decks, FAQs, value props, talking points) that translate product positioning into clear, differentiated customer value propositions for enterprise, mid-market, and platform buyers. Partner with Market Intelligence to monitor and understand commerce, checkout, and emerging agentic commerce market trends, competitive dynamics, and seller-facing competitive narratives — synthesize insights, and leverage these to build differentiated positioning. Design and deliver training programs that build seller expertise across the Commerce Experiences portfolio. Prepare sellers for major product launch events like Stripe Sessions, and to understand the details of the roadmap product is building. Leverage data and insights to identify enablement and knowledge gaps, prioritize asset development, launch new content, and measure effectiveness on seller confidence and other KPIs. Surface field insights on a regular cadence — through monthly readouts and structured retros — to inform core PMM positioning and product roadmap. Minimum requirements 3+ years of product marketing experience, preferably in B2B tech. Direct experience with checkout, ecommerce, digital wallets, agentic commerce or other commerce platforms is strongly preferred. Experience with Enterprise sales cycles and technical products. Excellent communication and presentation abilities, with a proven track record of distilling complex strategies into clear, compelling narratives. Strong stakeholder management skills. Ability to move quickly without compromising attention to detail or polish. A self-starter who thrives in fast-paced, ambiguous environments and can manage multiple priorities simultaneously. Comfort with data-driven decision making and measuring marketing impact. Ability to collaborate effectively with stakeholders across Product, Sales, and Marketing, and contribute to alignment on shared goals. Preferred qualifications Demonstrated comfort working with, and presenting to, senior leaders across a variety of disciplines. Strong collaboration skills, a tendency to seek and share alternative views, and an ability to earn stakeholder confidence Experience using or building AI-powered tooling to accelerate seller productivity or content development.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence & Platform (WPP) is organized into two pillars—Platform and Presence. The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns the public-facing storytelling across stripe.com and link.com—including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces. Together, we shape how millions of people understand what Stripe is and what it can do for them. Designers on the Presence team work at the intersection of craft and impact—balancing clarity, polish, and systems thinking with strategic storytelling and experimentation. We collaborate closely with engineering, marketing, content, and product to deliver work that is not only beautiful, but measurably moves the business. What you'll do As a Designer on the Presence team, you'll own design across two distinct and high-visibility surface areas—Link (the Stripe one-click checkout experience and link.com) and Bridge (bridge.xyz—the Stripe stablecoin financial infrastructure, operating as its own standalone web property). These are some of the most strategically varied and creatively demanding surfaces in our portfolio—each with its own audience, brand voice, and design challenge. You'll operate with a high degree of autonomy—driving work from brief to launch, navigating ambiguity with confidence, and setting the quality bar for your focus areas. You'll shape the design systems and storytelling frameworks that make these surfaces scale, and you'll build deep expertise that makes you a go-to partner for the cross-functional teams you work alongside. This is a high-ownership role for a designer who is equally at home leading a complex project and sweating the details of a single layout. Responsibilities Own the end-to-end design of your focus areas, Link and Bridge, from early strategy through final delivery, with minimal oversight Drive clarity in ambiguous or loosely defined briefs by synthesizing user needs, business goals, and technical constraints into a coherent point of view Lead cross-functional collaboration with engineering, PMM, content design, brand, and product—facilitating alignment, integrating feedback, and keeping projects moving Partner deeply with engineering throughout the design process, from exploring technical possibilities and constraints early, to co-creating solutions at the intersection of craft and code, and ensuring design intent carries through to final implementation Develop and advance design systems, patterns, and components specific to your surfaces, ensuring they are extensible and maintainable at scale Apply and evolve visual and interaction standards that uphold the quality bar across diverse surface types—from immersive event experiences to conversion-focused product pages • Use research insights, user testing, and performance data to ground your decisions and advocate for the user across partner conversations Actively contribute to team quality, sharing your expertise, setting an example in critique, and helping raise the standard of work across the Presence team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5–7 years of relevant design experience, ideally in web, product marketing, or brand contexts A strong portfolio demonstrating exceptional visual craft, systems thinking, and the ability to lead complex, multi-faceted design work independently Proven ability to own projects end-to-end and deep fluency in layout, typography, color, motion, and interaction Comfort navigating ambiguity: you can generate a clear plan from a loose brief and bring partners along with you Strong communication skills: you articulate your thinking clearly, manage expectations proactively, and reduce confusion rather than add to it Proficiency in Figma, experience working within component-based design systems, and fluency with AI design tools and workflows Experience designing for CMS-driven websites with modular, scalable systems Preferred qualifications Experience designing event or campaign-driven marketing experiences (conferences, product launches, brand moments) Familiarity with designing for financial products or developer audiences, where clarity and trust are design requirements Fluency with front-end development workflows—you can collaborate meaningfully with engineers on what's possible and what's right Experience designing for international audiences, multilingual surfaces, or accessibility requirements Experience owning or contributing to design across multiple distinct web properties or brand identities simultaneously A track record of advancing shared design patterns, systems, or tooling—not just using them How we work We care deeply about craft—but also about moving with urgency and focus. We seek feedback early and often, because we believe design gets stronger through collaboration and iteration. We keep our users front and center—whether that's a developer evaluating Stripe for the first time, a shopper encountering Link at checkout, or a fintech founder learning about Bridge. And we take pride in shipping work that is not only beautiful and precise, but that delivers clear, measurable impact. We value curiosity, directness, and resilience. You'll do well here if you thrive in ownership, bring strong intuition without losing sight of the data, and are energized by complex problems that require both strategic clarity and exceptional craft.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Be a part of building a brand-new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbal You excel in critical thinking and problem solving You have prior experience in customer service or internal and external user-facing operations You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges You have a process-oriented mindset and the ability to get things done You enjoy working in an in-office environment with strong cross-team collaboration and support You prioritize well and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You're willing to periodically work a weekend day for which you'll receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As a Financial Crimes Analyst, you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions. Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements. Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners. Identify and assess financial crime risks, conduct reviews using data analysis, and monitor for suspicious activity and trends. Facilitate the re-design of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of efficiency, control, and compliance. Help build and scale processes across the financial crimes operations eco-system. Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in risk management, compliance, or financial operations. 1+ years of experience in cryptocurrency investigations. Understanding of FinCrime red flags, its typologies, and how they can be identified. Experience in developing/implementing process improvements. Analytical and demonstrates reasoned logic to decision making and judgements, considers external/internal factors and is able to recommend solutions in complex situations. Effective communication skills with the ability to produce clear, precise and concise written and presentation materials. Ability to analyze feedback patterns and use these insights to drive process and product improvements. Policy Development & Regulatory Knowledge: Proven track record developing compliance policies and procedures for payment processing environments. Risk Assessment: Experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls. Operational Management & Scaled Operations: Experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes. Preferred qualifications Data analysis tools such as SQL Experience in transaction monitoring or financial investigations, Sanctions, AML/EDD/KYC/KYB Knowledge of payment processing systems and associated risks
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Sail is Stripe’s user interface platform and design system. We build the design language, components, tools, and front-end foundations that product teams use to create coherent, accessible, responsive, and high-quality experiences. Designers on Sail work closely with engineers and designers across Stripe to turn recurring product needs into durable solutions. What you’ll do As a Product Designer on Sail, you’ll contribute to the visual and interaction foundations of Stripe’s products. With support from experienced designers and engineers, you’ll work on scoped components, patterns, guidance, and tools. This role is a good fit for a designer who cares deeply about visual craft, enjoys thinking in systems, and wants to understand how design decisions become production interfaces. Responsibilities Design and refine user interface components, patterns, and foundations for use across Stripe products Create polished, coherent interfaces across interaction states, themes, and responsive layouts Partner with front-end engineers to understand constraints and carry designs into production Contribute to Figma libraries, prototypes, specifications, documentation, and examples Gather input from product teams, share work, and iterate based on feedback Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of experience designing digital products A portfolio demonstrating strong visual design craft Experience using or contributing to a design system or component library Experience working with front-end engineers Working understanding of components, states, and responsive behavior Experience using artificial intelligence tools in day-to-day design work, with familiarity with large language models, agents, and reusable skills or workflows Preferred qualifications Experience creating or maintaining user interface components or shared design libraries Working knowledge of HTML and CSS, with experience using artificial intelligence and prototyping tools to build and evaluate interactive interfaces Experience designing native mobile interfaces for iOS or Android
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Product Support Operations Associate is a global team to design, implement, and grow Stripe's operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, and driving process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe's growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. Responsibilities • Troubleshoot and solve external user issues • Analyze our processes and instigate changes to help scale our operations and improve user experience • Work closely with other Stripe teams to improve our product offerings and messaging around new products and features • Gain unique insights into how thousands of businesses on Stripe scale and operate • Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization • Partner with global operations specialists or business process owners to run a critical workflow Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • You have a user-first mindset and are energized by the challenge of solving difficult problems • You have excellent communication skills, both written and verbal • You excel in analytical thinking and problem solving • You might have prior experience in customer service or internal and external user-facing operations • You enjoy learning about technical products and processes and are an organized self-starter with a passion for finding solutions to our users' challenges • You have a process-oriented mindset and ability to get things done • You enjoy working in an in-office environment with strong cross-team collaboration and support • You are able to prioritize and enjoy working in a quick-moving environment • You are humble and have a proven track record for working well across teams and with external partners • You're willing to work a weekend shift pattern of Sat-Sun and 3 weekdays. The SDC operates during daytime hours in 9-hour shifts (including a 1-hour paid lunch break) scheduled to fall between the hours of 6am and 10pm. Preferred qualifications • Prior experience or knowledge in user support • Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Core Infrastructure team at Stripe is entrusted with developing and maintaining the infrastructure utilized by all product teams to create services that underpin all Stripe business operations. This includes defining and executing a vision that ensures industry-leading scale and availability, and actively balancing these concerns with efficiency, latency, and organizational health. We are committed to advancing new distributed services and scaling existing technologies across the industry, in close collaboration with various teams to support their current and future demands, and various external partners in the open source community. Our infrastructure supports businesses worldwide by processing payments, managing marketplaces, assisting entrepreneurs in launching internet businesses, and more. The Infrastructure organization comprises teams responsible for operating system components, databases, caching, high availability, disaster recovery, cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, change management, and network edge infrastructure. What you'll do As a Software Engineer on the Infrastructure team, you will be part of a team that is in charge of building the core infrastructure used by product teams which support our business. Examples include control plane services responsible for managing our primary database and cache infrastructure as well as building automation around managing cloud components for compute, cache, and networking. You will also build a great customer experience for internal Stripe teams that build on your software to power all of our products, globally and at scale. Responsibilities Design, build, and maintain distributed cloud infrastructure and platform services Work on scaling, automation, reliability, and observability of infrastructure services Operate your service, debug issues, and support customers Participate in roadmap planning and prioritization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional experience in a software development role Experience building, deploying, and managing infrastructure on a major cloud provider A strong engineering background in building platform services and/or distributed systems at scale, with a solid grasp of underlying operating system primitives Experience developing, maintaining, and debugging distributed systems, including diagnosing low-level resource constraints Experience with operational excellence and modern observability practices, including distributed tracing, structured logging, and system-level metrics Preferred Qualifications Experience with popular cloud technologies — AWS, Azure, GCP, or Oracle Cloud Experience with Go or other systems languages (e.g., Rust, C/C++) Experience with Linux OS internals, performance optimization, and kernel-level troubleshooting Experience working with Kubernetes clusters and low-level container mechanics Experience in networking and traffic systems at scale Experience handling critical incidents for production systems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe Billing team builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationship with their customers. Our product offering is a robust set of building blocks which our customers combine in creative ways to support their ever-evolving business. Our Billing platform serves as the strong foundation to support different billing models, customer acquisition channels and ways of issuing bills and collecting payments. We also offer tools such as billing and SaaS analytics, revenue retention and recovery, designed to meet the full recurring revenue management needs of startups and large enterprises alike. What you’ll do As a Product Manager on Stripe Billing, you will be responsible for understanding user needs, developing long-term product plans to solve categories of problems for our users and shaping specific product features to solve those user needs. You will also be responsible for the growth and usage of our products, to ensure we’re helping businesses get the most value from using Stripe Billing. At Stripe, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. Responsibilities On a day to day basis you will spend your time split between external meetings with customers and internal discussions with your engineering, design, marketing, analytics, and sales counterparts. You will identify the most important problems to solve, develop product solutions and work with engineering and design to scope the work. You will articulate the product vision, develop annual and quarterly plans, and collaborate with other functions to deliver these solutions to our users and make them successful. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years relevant product management experience Strong technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration 1 with the Stripe API, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture Strong customer empathy across different segments and personas: from startups to large enterprises, across both engineering and finance functions Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside Stripe Preferred qualifications You have experience managing technical software products from infancy to scale You can internalize an entire cross-functional business and lead a comprehensive product vision You have experience designing and building a multi-product platform You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products You have strong written and verbal communication skills with a talent for precise articulations of customer problems You’re motivated by the chance to improve the lives of your users You’ve ever started or run a business before (not a requirement) You’re scrappy, you do what it takes to get it done
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally with product, design, and ML colleagues to ship the very best software possible Work across the stack - contributing to infrastructure and foundational systems, but also FE, API, and ML-adjacent work. Minimum requirements 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role Experience leading engineering team(s) working on Distributed systems, API design, and user facing products Proven track record of delivering pragmatic solutions that accelerate business growth Ability to drive projects at a high-level while also being hands on and contributing directly to technical solutions as necessary Effective communication skills and a proven ability to work cross-team, cross-org, and cross-functionally. Preferred qualifications Experience with payments systems and/or fraud detection Familiarity with ML systems in production: model serving, training pipelines, observability, and evaluation Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly Experience across a range of software languages and frameworks; our stack includes Java, Ruby, Python, TypeScript, Kafka, Flyte, Airflow, and Mongo. Experience navigating ambiguity in a fast-moving organization - you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally with product, design, and ML colleagues to ship the very best software possible Work across the stack - contributing to infrastructure and foundational systems, but also FE, API, and ML-adjacent work. Minimum requirements 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role Experience leading engineering team(s) working on Distributed systems, API design, and user facing products Proven track record of delivering pragmatic solutions that accelerate business growth Ability to drive projects at a high-level while also being hands on and contributing directly to technical solutions as necessary Effective communication skills and a proven ability to work cross-team, cross-org, and cross-functionally. Preferred qualifications Experience with payments systems and/or fraud detection Familiarity with ML systems in production: model serving, training pipelines, observability, and evaluation Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly Experience across a range of software languages and frameworks; our stack includes Java, Ruby, Python, TypeScript, Kafka, Flyte, Airflow, and Mongo. Experience navigating ambiguity in a fast-moving organization - you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars. Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for: Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management Payroll — accurate, timely compensation for Stripe employees across APAC and EMEA Monetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise users Controllership — BLR — accounts receivable support, bank account management, and entity-level financial controls The Role As Head of Finance Operations, Bangalore , you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India. This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale. What You'll Do Lead and Grow the Bangalore FinOps Organisation Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development Translate Global Strategy into Bangalore Execution Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions Drive Operational Excellence Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it Build Scalable Infrastructure Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure Steward Risk and Controllership Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment Proactively identify control risks, escalate with appropriate urgency, and own remediation Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities Influence Stakeholders at Scale Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily Who You Are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth) Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity Track record of driving AI and automation adoption within Finance Operations or Shared Services Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing Bachelor's degree in Finance, Accounting, Business, or a related field Preferred Qualifications Experience at a high-growth technology company or fintech Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents Experience leading distributed teams across multiple time zones with US/global counterparts Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations What Makes This Role Exciting Build at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team Senior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums Transformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like AI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives Global career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organization. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for Partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetization opportunities and growth. Responsibilities: Work with key partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc. Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Serve as an advocate for key partners within specific sales regions and identify areas for sales partnership Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Provide Partner-focused guidance on Stripe’s product through feedback Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems Extensive experience with subscription, billing, and payment solutions Solid understanding of financial infrastructure industry trends and emerging technologies Experience co-selling and co-solutioning with go-to-market partners. Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architecture. Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences. Ability to learn Stripe solutions such as Payments, Billing, Connect, and more. Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers. Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.