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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. This is an opportunity to help put the global economy within everyone’s reach while doing meaningful work. About the team The Recruiting team helps build Stripe’s culture by aligning exceptional global talent with our highest-impact business needs. We bring Stripe’s operating principles to life through our recruiting processes, provide a high-quality candidate experience, and use data-driven storytelling to influence the business. What you’ll do We’re looking for a consultative, creative recruiter to grow and scale our Business and Core teams in APAC. You’ll own full-cycle recruiting, shape hiring strategy, and deliver a strong candidate experience. You’ll be a builder who thrives in a learning environment. You’re comfortable trying new approaches, exploring ideas, and improving our processes. Responsibilities Fulfill junior-level and high-volume requisitions while scaling teams across the Stripe Delivery Center in Bangalore, India. Partner with internal stakeholders with different priorities to understand hiring objectives and develop recruiting strategies that meet headcount goals. Partner closely with Recruiting Analytics to ensure accurate reporting on hiring progress for the business. Build cross-functional partnerships with Compensation, Human Resources, Finance, and other teams to scale hiring across Stripe. Consistently generate a healthy pipeline of high-quality candidates through branding, events, and employee referral channels. Provide timely reporting on key metrics and insights to inform decisions and improve processes. Who you are We’re looking for someone who meets the minimum requirements for this role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle recruiting experience. In-house recruiting experience is strongly preferred. A strong track record of meeting targets and managing high-volume hiring in a fast-moving environment. Experience partnering with hiring teams throughout the recruiting process as an effective hiring partner and trusted advisor. High agency, with the ability to handle ambiguity in a fast-moving organization and work with a high degree of autonomy and responsibility. A proven ability to attract passive candidates and build diverse candidate pipelines. An active, data-driven approach to problem-solving. You enjoy identifying trends and using insights to improve your process. Strong written and verbal communication skills, with the ability to influence internal and external stakeholders. Preferred qualifications Experience hiring in the India market. Experience with reporting and proficiency in tools such as Visier, Greenhouse Reports, GoodTime, and Gem. The ability to quickly adopt recruiting technologies, including artificial intelligence tools, and improve workflows at scale.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs. As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe’s technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale Stripe’s infrastructure in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe’s long-term growth. The Infrastructure Strategy & Operations team is a vital partner to Stripe’s engineering leadership and the Office of the CPTO, focused on three core pillars: Setting and Driving the Engineering Agenda: We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical technical governance forums and synthesize system-level health metrics such as utilization, latency, and fleet reliability into strategic insights for senior leadership. Strategic Capacity & Infrastructure Planning: We deliver objective, data-driven strategies for our platform roadmap. By modeling future infrastructure needs against business growth forecasts, we ensure our global hardware and software investments are proactive rather than reactive, bridging the gap between deep engineering requirements and financial reality. Program/Process Incubation: We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business. We lead cross-functional initiatives to stand up new programs focused on infrastructure efficiency and resource optimization without compromising developer velocity. What you’ll do Responsibilities Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy. Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity. Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure. Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle. Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support). Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions Passion for digging deep into data and problem solving Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales Demonstrated ability to thrive in influence without authority environments Good balance of business and technical acumen An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity Preferred qualifications Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred. Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes. Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience conducting incident response in security, product abuse or trust domains 5+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Research Group (ARG) handles proactive threat hunting and adversary behavior analysis across Stripe products. Rather than reacting to alerts, the team maps end-to-end fraud and abuse paths, validates novel attack vectors, and identifies product conditions that enable fraud. Using agentic automated testing and simulation tools, ARG translates research into actionable threat advisories, strategic control recommendations, and regression scenarios to systematically eliminate vulnerabilities. What you’ll do As an Abuse Research Engineer in the Abuse Research Group, you will play a critical role in safeguarding Stripe’s financial ecosystem by proactively hunting for advanced threats, dissecting complex fraud vectors, and extracting actionable adversary intelligence. Rather than relying solely on reactive alerts, you will develop and execute hypothesis-driven threat hunting operations across internal telemetry and external sources to uncover fraudulent tools, tactics, and techniques (TTPs) before they impact Stripe’s platform. Central to this work is FT3 (Fraud Taxonomy 3.0), Stripe’s multi-layered taxonomy that decomposes monolithic fraud into structured kill chains. Collaborating cross-functionally with Fraud Ops, Strategy, Risk, Onboarding, and Security, you will integrate threat intelligence, build agentic simulation workflows, and systematically eliminate product vulnerabilities. Responsibilities Proactive Threat Hunting & Kill Chain Analysis: Formulate hypotheses and conduct iterative threat hunting operations across Stripe systems and external data. FT3 Taxonomy: Apply and enrich the FT3 framework across empirical datasets and incidents, standardizing threat intelligence across kill chain phases and targeted API endpoints. Threat Intelligence & Signal Expansion: Partner with teams like Fraud Intelligence to integrate, curate, and automate threat feeds into engineering workflows. Cross-Functional Advisories & Strategic Controls: Translate raw research and retrospective findings into actionable threat advisories and control recommendations (policy, technical systems, support workflows, and detection mechanisms) for stakeholders across Fraud, Risk, Onboarding, and Security. Agentic Testing & Adversary Simulation: Utilize agentic automated testing frameworks to simulate adversary TTPs, validate whether deployed controls interrupt empirical kill chains, and generate regression scenarios to exercise controls. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience conducting threat intelligence, threat hunting, or technical incident response within cyber security, product abuse, or trust domains. 5+ years of experience analyzing large, complex datasets using data analytics tools to identify anomalies, map behavioral trends, and solve complex fraud problems. B.S. or M.S. in Computer Science, Cybersecurity, or a related technical field, or equivalent practical experience. Expert proficiency in Python and SQL, with demonstrated experience using code and scripting to automate workflows, build investigative tools, or query big data pipelines. Hands-on experience in log analysis (e.g., application logs, API route telemetry, network security events), digital forensics, and cyber investigation methodologies. Strong communication skills with a proven ability to translate complex technical research into clear, actionable recommendations and advisories for cross-functional partners. Preferred qualifications Deep technical understanding of threat actor motivations, infrastructure, and TTPs specific to financial fraud (e.g., ATO, Card Testing, Credential Stuffing). Familiarity with standardized taxonomies such as FT3 or MITRE ATT&CK. Proficiency with engineering, data processing, and analysis platforms such as Databricks, Trino, PySpark, Pandas, or Scikit-Learn. Proven background utilizing Threat Intelligence Platforms (TIPs), tactical threat feeds, OSINT, and breach intelligence. Demonstrated capability building or leveraging agentic LLM tools, automated testing systems, or control validation frameworks to model adversary behavior at scale. Participation in industry conferences, webinars, or threat-sharing groups, alongside relevant professional certifications (e.g., GCTI, GCFA, OSCP).
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience conducting incident response in security, product abuse or trust domains 10+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. Responsibilities Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of work experience in a B2B customer-facing technical support organization or in engineering Experience working closely with engineering teams and providing technical feedback on customer issues Ability to debug and triage bugs and escalations from customers Can communicate technical capabilities of the product to customers Experience writing scripts or internal tools using APIs, and functional knowledge of SQL Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly A mindset of customer empathy and ability to solve challenging problems Preferred qualifications Experience as an early or founding member of a support team, including building processes from scratch Startup experience and familiarity with scaling a support team Programming experience in one or more of Typescript, Python, or Ruby You have worked on modern enterprise software which is business critical Experience creating knowledge base articles and internal documentation Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed and precision while continuously elevating Stripe's fraud and abuse incident response function. Responsibilities Lead fraud and abuse incident response end-to-end as Incident Response Manager (IRM), coordinating workstreams, investigating high risk activity and accounts, and making actionable mitigation recommendations under pressure. Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped (Fraud Taxonomy 3.0) detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 to standardize threat intelligence. Develop, document, and execute incident response strategies, runbooks, and capabilities to continuously improve fraud and abuse detection and prevention. Partner cross-functionally with security, data science, legal, and policy teams to build agentic response solutions, refine KPIs, and deliver clear incident reporting. Mentor teammates, lead key incident response engineering projects, and elevate quality standards across the team. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience leading security or fraud incident response; B.S./M.S. in Computer Science or equivalent experience. Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Proven ability to build automated response workflows, leverage threat intelligence, and make risk mitigation recommendations. Strong written and verbal communication skills with a track record of driving cross-functional alignment with minimal oversight. Preferred qualifications Broad expertise across fraud and abuse mitigation, risk management, product trust, and threat intelligence in a complex platform environment. An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges.
Who we are About Stripe Stripe is a technology company that builds economic infrastructure for the internet. Businesses of all sizes—from new startups to public companies like Amazon and Salesforce—use our software to accept online payments and run technically sophisticated financial operations in more than 100 countries. By helping businesses accept payments from anywhere in the world and accelerating the economic shift from offline to online, we aim to increase the GDP of the internet. About the team Stripe’s Leadership Recruiting Team (LRT) is a high-performing group of strategic and creative problem solvers. We are passionate about finding and hiring the very best leaders and experts from around the globe to help drive the next arc of Stripe’s growth. What you’ll do In this role, you will be directly responsible for partnering with senior stakeholders to identify, attract, assess, and hire individuals for leadership roles across the company. Responsibilities Strategically partner with executives to hire top talent for Stripe’s highest priority leadership roles Define, design, and implement recruiting processes and search engagements for a variety of senior leadership roles. This includes understanding and mapping the talent landscape, internal calibration and referrals, and matching those data points with the external talent supply Manage end-to-end leadership-level searches from inception of candidate contact to onboarding, including research, outreach strategies, candidate experience, negotiations, partnering with HR for successful onboarding, and communicating with stakeholders along the way Collaborate with cross-functional partners, such as People Partners, Compensation, and Business Leads, to align hiring goals with business needs Develop competency-based interviews that surface a candidate’s full range of capabilities, explore their aspirations, and gain insight into how their experience will apply to a leadership role at Stripe Foster trust-based relationships with candidates, gaining a close understanding of their requirements and concerns. Serve as a skilled problem solver, facilitator and coach in final negotiations Utilize team-wide systems and tools to capture current market, client, and candidate information to facilitate both the search process and market intelligence initiatives Contribute to a team that values creative ideas and constant improvement. Be a contributing member of the recruiting team that effectively embodies and promotes the culture and values of Stripe. A quick guide to Stripe’s culture is located here Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years proven executive search experience. Proven experience in identifying, engaging, and closing senior-level passive candidates. Outstanding sourcing skills and ability to think ‘outside the box.’ Experience partnering with team and hiring managers, including the executive team. Prior use of talent market insights and data to influence decisions within the leadership groups and cross-functional teams. Demonstrated track record of building working relationships with leaders and cross-functional partners - we value a Users First approach to executive search, ensuring a positive experience for candidates and hiring managers alike. Evidence of creating and maintaining positive candidate experiences. Ability to distill complex information into a consumable and organized format with a focus on content, tone, and structure - we value Craft and Beauty across all of our outputs. Ability to take ownership and effectively manage time and process across roles. Preferred qualifications Experience in both search firms and in-house
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience conducting incident response in security, product abuse or trust domains 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience conducting incident response in security, product abuse or trust domains 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed and precision while continuously elevating Stripe's fraud and abuse incident response function. Responsibilities Lead fraud and abuse incident response end-to-end as Incident Response Manager (IRM), coordinating workstreams, investigating high risk activity and accounts, and making actionable mitigation recommendations under pressure. Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped (Fraud Taxonomy 3.0) detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 to standardize threat intelligence. Develop, document, and execute incident response strategies, runbooks, and capabilities to continuously improve fraud and abuse detection and prevention. Partner cross-functionally with security, data science, legal, and policy teams to build agentic response solutions, refine KPIs, and deliver clear incident reporting. Mentor teammates, lead key incident response engineering projects, and elevate quality standards across the team. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience leading security or fraud incident response; B.S./M.S. in Computer Science or equivalent experience. Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Proven ability to build automated response workflows, leverage threat intelligence, and make risk mitigation recommendations. Strong written and verbal communication skills with a track record of driving cross-functional alignment with minimal oversight. Preferred qualifications Broad expertise across fraud and abuse mitigation, risk management, product trust, and threat intelligence in a complex platform environment. An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows. The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and research and development. We own the technical aspects of the customer lifecycle after a sale and before the customer transitions to our post-implementation teams. What you’ll do As an Integration Engineer, you’ll help customers implement Metronome successfully and realize value quickly. You’ll lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff. Responsibilities Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas. Support customers throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch. Provide expert guidance on usage-based pricing and consumption-based business models. Configure Metronome’s platform on behalf of customers. Design integrations between Metronome’s APIs and customers’ business systems—including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools—in alignment with Metronome best practices. Serve as a liaison between customers and Metronome’s research and development teams, advocating for customer needs and feature requests. Partner with implementation managers and other project-team members to provide visibility into progress and proactively identify risks and issues. Build relationships across customer organizations, from day-to-day operators to C-suite executives. Meet customers in person when doing so will improve the engagement. Advise customers on integrating Metronome into their systems and help shape their pricing and packaging strategies. Ensure an effective handoff to Customer Success and Technical Support. You’ll work with some of Metronome’s most strategic customers. These engagements will be complex, deep, and highly technical. Metronome directly influences how modern software companies monetize their products, and this team is on the front lines of that work. Metronome operates with a startup mindset within Stripe. There is a significant opportunity for people with initiative to influence our direction, build processes from zero to one, and make a meaningful impact. Who you are We’re looking for someone who meets the minimum requirements below. If you meet these requirements, you are encouraged to apply. The preferred qualifications are helpful but not required. Minimum requirements 10+ years of experience in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy. Experience leading complex implementations for enterprise technology companies. Experience working in fast-moving environments that value initiative and ownership. Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders. Interest in building and improving go-to-market playbooks, processes, and reusable assets. Ability to travel approximately 30% of the time, depending on customer needs. Preferred qualifications Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem. Experience as a software engineer, product manager, or in another technical role. Strong understanding of project- and program-management fundamentals. Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations. Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.