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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of Fraud Operations is to act as guardians of the global financial ecosystem by proactively reducing fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. Fraud Ops is responsible for developing and maintaining scalable processes related to fraud analysis, card testing, account takeover, and financial partner investigation requests. We strive to improve manual fraud decisioning and enhance support experiences for users impacted by fraud decisions, all while enabling healthy growth for the business. What you'll do As a Payments Fraud Investigator, you will play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You will conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential in developing and enhancing investigative processes and programs. Responsibilities • Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors. • Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders. • Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network. • Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks. • Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions. • Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes. • This role may require weekend coverage as part of an on-call rotation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 3+ years of experience conducting complex investigations. • 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders. • Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges. • Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements. • User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset. • Excellent written and verbal communication skills. • Ability to travel to vendor locations for up to 10% of the year. Preferred qualifications • Experience in payments, e-commerce, social media, or fintech, mitigating digital or card-not-present fraud. • Experience investigating and mitigating card testing and account takeover attacks. • Experience designing fraud and risk workflows, analyst tooling, and process and procedural workflows. • Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Payments is Stripe's flagship product. Our payments platform processes trillions of dollars annually. This team has the opportunity to expand the reach of Stripe's global payments network, design and implement novel payment capabilities, and deliver best-in-class reliability and performance. We have software engineers in almost every team across Stripe, and in this role, you'll be making some of the most significant decisions for the company. You'll get to work with other engineers to build features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users' pain points. What you'll do You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship great code every day. Responsibilities Design, build, and maintain APIs, services, and systems across Stripe's engineering teams Work with a wide range of systems, processes, and technologies to own and solve problems end-to-end Collaborate with other engineering teams across Stripe's global offices Uphold our high engineering standards and bring consistency to the many codebases and processes you encounter Improve engineering standards, tooling, and processes Who you are You're energized by solving real problems for real users. You use the word "users" or "customers" a million times a day. You thrive at the intersection of technology and business—equally comfortable diving deep into technical architecture and sitting with customers to understand their challenges. You like working hands-on with your colleagues. You're passionate about building elegant, scalable solutions and helping others reach their full potential. You believe teams that deeply understand their users build great products, and you're excited to work closely with regional teams, product partners, and strategic customers. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of professional software development experience Either a Bachelor's degree in a technical field involving coding (e.g., Computer Science, Engineering, Physics, Mathematics) or equivalent technical experience Experience working on projects that involved multiple engineering teams Empathy, strong communication skills, and a deep respect for the power of collaboration The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership High standards for code quality and a constructive attitude to help others raise the bar Preferred qualifications Experience with financial product companies and interest in financial products and markets User-facing or cross-functional roles where you shaped the product roadmap and solved user needs
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams. What you’ll do As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement. Responsibilities Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams Develop and execute on a strategy for advancing Stripe’s ML/AI infrastructure and tooling Who you are We’re looking for someone who meets the requirements below, and has a passion for AI to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience delivering highly successful and innovative software products which are ML powered Solid understanding of ML and applied AI tech stacks Demonstrated ability to influence company level strategy and work with business leaders to execute on the transformation You push the pace. You take blame and pass the praise. People love working with you. Proven ability to lead teams and work cross-functionally in a highly collaborative environment. Ability to analyze and use quantitative and qualitative data to inform decisions. A deep understanding and empathy for consumer and business users — you love building products that make our customers feel joy, delight and trust. Relentlessly drives product quality Capable of working on both 1P and 3P products
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Finance and Strategy Data Science builds the forecasting models, data infrastructure, and analytics tools at the core of how Stripe measures and plans its business. The team owns everything from hierarchical time series and agentic forecasting tools that predict payment volumes and revenue margins, to the governed metrics platform that feeds company-wide dashboards and executive reporting. We partner closely with Finance and Strategy, GTM, and Product stakeholders to directly inform financial decisions across Stripe's entire business. The team combines technical depth, strategic thinking, and executive partnership that develops both technical and business expertise. What you’ll do Data Science Managers at Stripe are responsible for the success of their team. You'll be deeply involved in the modeling and design processes as well as coaching, mentoring, and leading the team. You'll have a deep understanding of how to drive efficient data science teams and you'll have a strong user-focus. You'll be working with data scientists, analysts, and engineers on creating technical solutions and communicating effectively across teams and senior leadership. Responsibilities Drive the roadmap and priorities for your team, and work with many Stripe leaders across the company to enhance our ability to be data-driven. Collaborate with stakeholders across the organization such as engineering, analytics, operations, finance, and marketing. Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe. Manage a high-performing team of data scientists, supporting them to achieve a high level of technical excellence and advance in their careers. Recruit and onboard great data scientists, in collaboration with Stripe's recruiting team. Contribute to broad data science initiatives as a member of Stripe's data science management team. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A PhD, MS, or BS in a quantitative field (e.g., Statistics, Operations Research, Economics, Computer Science, Engineering) You have at least 3 years of direct management experience leading data science or ML teams, and 10 years of overall data science experience. You've demonstrated expertise in designing metrics and guiding business decisions with data. You have technical expertise to drive clarity with staff and senior scientists about architecture and strategic modeling decisions. You've managed teams that have built and shipped machine learning systems and data products at scale, and have hands-on experience with challenging problems. You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs. You have clear and persuasive communication skills in writing and in speech. You thrive on a high level of autonomy and responsibility. You foster a healthy, inclusive, challenging, and supportive work environment. Preferred qualifications You're comfortable working with geographically distributed teams. Expertise in time series forecasting, predictive modeling, or optimization Expertise in data design and building scalable data architectures
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. The Stripe Accelerate is a 3-month offering that unlocks access to a team of Stripe experts to help the user through every step of the implementation. This is included as part of Stripe solution, at no extra cost to our users. Accelerate Onboarding Managers provide prescriptive guidance and planning for the user’s onboarding journey. Onboarding Specialists provide product workshops, best practices, regular check-ins, and technical Q&A. This offering is targeted at Startup and SMB users. A few key features of Accelerate include: Specialized experts: Accelerate experts provide experience helping customers integrate Stripe technology in thousands of projects. Project management consists of a kick off call, regular check-ins, email Q&A to help unblock your team. Product workshops and training for fraud and dashboard What you’ll do The Onboarding Specialist is responsible for providing technical guidance to users during their onboarding journey with Stripe. They proactively address technical queries, troubleshoot issues, and provide solutions to ensure a seamless onboarding process. They work closely with users to understand their needs, offer guidance on best practices, and anticipate and address any potential technical challenges. The Onboarding Specialist collaborates with cross-functional teams, escalates issues as needed, and maintains accurate records of user interactions. Their goal is to provide exceptional customer service and ensure that users have a positive and successful onboarding experience with Stripe. Responsibilities Proactively providing technical guidance and support to users during their onboarding journey with Stripe. Deliver pre-built technical workshops and kick off calls to users. Provide light touch project management for ongoing Stripe implementations and timely escalate any delays with planned go-live dates. Troubleshooting technical issues and providing timely solutions to ensure a smooth onboarding process. Collaborating with cross-functional teams to address user queries and concerns. Maintaining accurate records of user interactions, issues, and resolutions. Anticipating and addressing potential technical challenges during the onboarding process. Proactively propose improvements. Offering guidance on best practices, product features, and account setup to ensure user success. Continuously updating knowledge of Stripe's products, features, and updates. Escalating complex technical issues to appropriate teams for resolution. Providing exceptional customer service to ensure a positive onboarding experience for users. Contributing to the improvement of onboarding processes and documentation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Advanced English proficiency- fluent in written and spoken. 2+ years of implementation consulting in API technologies or other complex technical environments. Excellent problem-solving and troubleshooting skills. Strong technical understanding of APIs and experience with SaaS solutions. Comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. Strong communication and interpersonal skills, with an ability to effectively engage and influence various stakeholders. Preferred qualifications Experience working with financial systems, online payments, or e-commerce platforms. Experience collaborating with cross-functional teams in a fast-paced environment. Experience delivering live technical training to users. Comfortable with various code-level debugging & writing of code.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support for Top Startup Accounts. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, manage, coach, and develop a new team of in-office Operations Associates Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members’ performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years experience leading operations support teams Experience working cross-functionally with multiple teams to deliver high impact initiatives Experience in delivering weekly and monthly business metrics and reporting Excellent written and verbal communication skills An ability to partner effectively with internal stakeholders Background of identifying and remediating quality gaps in team performance Passion for process improvement and innovation Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including experience with new process launches and service delivery in a high growth technology company Experience leading teams with multi-channel support
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startups Grower team is a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products. You will act as both a people manager and a strategic visionary for the team. What you’ll do As a Manager of the Core Grower team, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers. Responsibilities Recruit and build a team of Existing Business sellers Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users Inspire, motivate and enable personal- and career-development of team members Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts Who you are We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams, and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication, and relationship-building skills. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus—not a requirement. Minimum requirements 8+ years of relevant experience, with at least 2 years in people management Experience leading sales or account management in an early stage, high-growth technology environment Proven track record of high performance in a new business sales or existing customer upselling role Ability to hire, train and coach a high-performance sales team Ability to build relationships with strategic clients and industry thought leaders Demonstrated passion for start-ups and new technology businesses Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms Preferred qualifications Prior experience at a growth stage Internet/software company Prior experience in enterprise sales Prior experience in the payments industry
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About our organization The Growth organization drives Stripe's self-serve growth engine: from a user's first interaction with Stripe through onboarding, activation, and expansion across our products. Growth focuses on building the systems and surfaces that help any user find, understand, and adopt the right set of Stripe products, regardless of how or where they start. Within Growth, the onboarding program is how new and existing users get to their first successful use of Stripe as quickly and completely as possible. A cohesive onboarding experience is critical to Stripe's ability to convert prospects, activate new products, and compete against increasingly sophisticated alternatives. Onboarding spans several interconnected surfaces: Acquisition and intent capture — first-touch experiences that match prospects to the right products and entry points. Account setup and activation — guided flows that get users live with the right integration shape. In-product discovery — contextual surfaces that help new and existing users adopt additional products over time. These surfaces are deeply interdependent, span dozens of cross-functional teams, and directly shape Stripe's new user activation and product attach rates. What you’ll do We are seeking a product-focused Technical Program Manager to drive Stripe's onboarding programs. This is a high-impact role at the intersection of growth strategy, product management, and cross-organizational program ownership. In this role, you will own one of the most strategically consequential programs in Growth, driving the direction, health, and outcomes of Stripe's onboarding experience end-to-end. You will set the program strategy in partnership with Growth leadership, holding organizations accountable to the success of the program. Drive cross-org decisions across DRIs in Growth, Dashboard, Docs, Marketing, and product teams actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries. Influence and shape product and engineering roadmaps bringing a program-level perspective to team planning cycles, and advocating for cross-cutting investments that no single team will prioritize on their own. Qualifications Minimum requirements 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs. Strong product sense and ability to understand enterprise customer needs Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment. Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities Proven track record of successful program delivery in complex technical environments Bachelor's degree or equivalent practical experience Preferred Qualifications Background in product management or product operations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and champions developer experience as being central to the overall experience of our users. TSE interacts directly with developer-users more than any other team at Stripe, so your role will have a significant impact on what Stripe is known for and values most. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building complex financial systems. What you’ll do TSEs understand the fundamentals of programming incredibly well and eagerly jump in and familiarize themselves with others’ code. You will do a wide variety of things, including explaining technical concepts about Stripe’s products, build and debug integrations with developers, and produce/improve guides that help our users solve particular problems to be successful with Stripe. You will interact with developers of all skill levels through a variety of mediums, enabling them to be successful when using Stripe. Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Stripe, its services, and how we interact with users. Later, we’d love for you to take on this role with others on the team and Stripes broadly, as teaching is a great way to learn and to reinforce what you know. If you’re someone who enjoys working with all kinds of code, is a fast researcher, a strong writer, and enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you! Responsibilities Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android). Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord) Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure. Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings. Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool. Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. This role is remote but requires candidates to be located in the Mountain or Pacific time zones. Minimum requirements At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team’s knowledge around Stripe’s products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met. Preferred qualifications Enjoys writing in a clear and quick manner General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts Experience teaching or coaching developers Comfort working with a great deal of autonomy and limited supervision Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform (WPP) is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educates customers about the power of our platform, and drives our business success. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to modify. WPP offers exciting opportunities to have a major impact on Stripe's success, as stripe.com is often a user's first impression of the company, and the vast majority of signups come via the website. We'll apply data-driven rigor to our curiosity, and we'll come up with clever ways to get insight into important questions. We'll have the leeway to test out-of-the-box ideas alongside incremental ones. We'll apply Stripe's users-first mentality both internally and externally, crafting tangible productivity and quality-of-life improvements for colleagues while maintaining and elevating the quality of stripe.com. What you'll do As a software engineer, you'll design and build platforms and services that are configurable and scalable around the globe. You'll partner with many functions at Stripe, with the opportunity to both work on infrastructure and platform systems and produce direct user-facing business impact. Organizations is one of Stripe's biggest bets. You'll join a team with an ambitious and exciting goal at an early stage, with several opportunities to solve complex engineering problems at scale. If this sounds exciting, we'd love to speak with you. Responsibilities Design, build, and maintain scalable, reliable, and performant services and systems Work with a wide range of systems, processes, and technologies to own and solve technical and product problems Build and launch new capabilities and products that bring significant value to customers Uphold our high engineering standards and elevate quality and engineering efficiency within our many codebases and processes Collaborate with stakeholders across the organization including dependency engineering teams, product, design, infrastructure, and operations Debug production issues across services at multiple levels of the stack Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong technical background, including 3+ years of experience as a backend engineer, with an affinity for building scalable backend infrastructure Experience delivering, extending, and maintaining large-scale distributed systems Empathetic, collaborative, and user-first mindset in everything you build Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Ability to stitch together many different services even if you haven't worked with them before Preference for simple solutions and designs over complex ones and good intuition for what is lasting and scalable The skills to build holistically—from specs and documentation to implementation, testing, deployment, and measuring impact Ability to work well cross-functionally and earn trust from colleagues at all levels Experience mentoring and growing junior engineers as their technical leader Preferred qualifications Fellow engineers feel they are able to learn from you, and you care deeply about mentoring others Propensity to ask questions, assume good intentions, and default to transparency You are often cited as the inspiration for engineers who join your team You've worked to build pricing tooling that scales
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who lead and advise on opportunities for strategically important products in Stripe’s portfolio. The Terminal Product Sales team helps businesses and software platforms extend Stripe payments into in-person commerce. This role will focus on platform businesses in EMEA, partnering with core Account Executives and cross-functional teams to help platforms offer in-person payments to their own customers. What you'll do As an Account Executive, Product focused on Platforms , you will use your sales and product expertise to drive adoption of Stripe Terminal among software platforms in EMEA. You will partner with Platforms Account Executives and collaborate with product, engineering, marketing and technical teams to develop deep product knowledge, shape complex solutions and advance strategic deals. You will lead business and product discussions with existing and prospective platform customers and contribute to the development and execution of our go-to-market strategy. You are an adept salesperson, capable of engaging in business-level and technical conversations with stakeholders across an organization, including senior decision-makers. You are used to building value in competitive situations and enjoy working with products that require deep product understanding and technical curiosity. You’re as comfortable working with customers as you are collaborating with internal stakeholders. You’re excited to develop expertise and share your knowledge with others. You’re an organized, analytical self-starter, an excellent communicator, and someone who looks for opportunities to improve the processes and teams around you. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of sales experience, working with startups or SMBs at a leading technology company and a track record of top performance. A proven ability to build strong collaborative working relationships with business partners internally and externally. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke commercial agreements. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. Preferred requirements Experience in payments, point of sale, acquiring, fintech, embedded payments or financial-services technology. Experience selling to software platforms, marketplaces, ISVs, vertical SaaS companies or partner ecosystems. Experience with API-led, integration-heavy or omnichannel commerce solutions. Experience supporting customers from initial opportunity through implementation, activation or scaled adoption.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer (both internal and external) can leverage to accelerate a merchant's ability to create value using Stripe. Team matching — exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We're looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform that enterprises and SMBs use. Our team collaborates with many cross-functional teams—from Infrastructure to Product—at Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2–12+ years of industry software engineering experience (does not include internships or co-ops) Strong coding skills in any programming language (we understand new languages can be learned on the job, so our interview process is language-agnostic) Strong collaboration skills and the ability to work across workstreams within your team and contribute to your peers' success Ability to thrive with a high level of autonomy and responsibility, with an entrepreneurial mindset Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Preferred qualifications Experience with large-scale financial tracking systems Good understanding and practical knowledge in cloud-based services (e.g., gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)