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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team partners with Software Platforms to help them expand their value proposition towards payments and financial services by leveraging Stripe Connect. Platforms already using Stripe include Shopify, Treatwell, Sage & Wix. As a member of the Strategic Account Platforms team, you will manage and elevate our relationships with a limited number of our largest and most complex accounts. Your role is to identify and implement new growth opportunities and ways Stripe can exceed expectations. What you’ll do As a Strategic Account Executive, you will develop our partnerships with our largest and most complex Platforms by creating long term alignment between Stripe and your Platforms’ business strategy, technological roadmap and user experience. Responsibilities Be accountable for the relationship and business developed between Stripe and a limited number of Strategic Accounts Build, document and implement strategies that are mutually beneficial to the Platforms you manage and Stripe Build, develop and orchestrate multi-level executives relationships Influence and align multiple company leaders internally and externally, from engineering to marketing, from finance to compliance Own the full sales cycle from lead to close to activate for large enterprise-size deals Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models Who you are You are an adept salesperson and relationship manager capable of engaging in deep business-level and technical conversations at multiple levels of the organization, including the CTO, COO, CFO and CEO. You have experience working with large and complex accounts. You can lead complex, multi-party sales in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. Minimum requirements 10+ years of sales experience, managing large accounts and selling complex technical solutions and closing large deals with a track record of top performance (if you do not have a sales background but have the grit and an experience of managing complex projects or consulting engagement, we are keen to hear from you) A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and leading with value Great listening skills and ability to quickly become a trusted resource for C-levels decision-makers across technology and finance orgs within software companies An ability to understand complex technical and business problems and understand how Stripe’s solutions can address them A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal Strong presentation skills Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Experience in or excitement in learning about financial technology infrastructure Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains; Define and produce high quality written proposals, communications and documentation. Execute on technical programs that require deep systems and engineering level knowledge; Partner with Engineering Managers, Tech Leads, Engineers and other Technical Program Managers to define, scope and drive large programs to conclusion; Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs; Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria; Elevate the execution muscle of engineering teams around you; Train them to be better at delivery where needed; Help influence peers / stakeholders and build consensus while dealing with ambiguity; Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level; Create widely circulated plans, driving consistency, clarity and building alignment across teams; Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure); Shape technical design, predicting technical roadblocks by collaborating with engineers, and identify trade-offs; Drive programs that span across Stripe in the core infrastructure of Stripe’s payment systems; Responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs. Solve complex problems and enable products and infrastructure at scale; Deliver exceptional results through building and implementing solutions that scale while protecting our users and serving the business; and Demonstrate deep technical expertise in software infrastructure (e.g. AWS Cloud Infrastructure, Microsoft Azure, Google Cloud, Oracle Cloud, etc.) Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, Management Information Systems, or a related field, plus 5 years of progressive, postbaccalaureate experience in Software engineering, systems engineering or technical program management. 4 years experience in Core infrastructure including database, cloud compute, networking and services; 4 years experience in Program management during all phases of software development from kick-off to launch; 2 years experience in Service Oriented Architecture (SOA); 5 years experience in software architecture and systems design; 5 years experience in technical program management in software infrastructure; 5 years experience in cloud infrastructure in compute, networking, databases, or service frameworks; and 1 year experience in SQL. Salary: $173,400 - $260,200 This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 100% Telecommuting Permitted. Up to 10% Domestic and International travel required. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA41. #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About our organization The Growth organization drives Stripe's self-serve growth engine: from a user's first interaction with Stripe through onboarding, activation, and expansion across our products. Growth focuses on building the systems and surfaces that help any user find, understand, and adopt the right set of Stripe products, regardless of how or where they start. Within Growth, the onboarding program is how new and existing users get to their first successful use of Stripe as quickly and completely as possible. A cohesive onboarding experience is critical to Stripe's ability to convert prospects, activate new products, and compete against increasingly sophisticated alternatives. Onboarding spans several interconnected surfaces: Acquisition and intent capture — first-touch experiences that match prospects to the right products and entry points. Account setup and activation — guided flows that get users live with the right integration shape. In-product discovery — contextual surfaces that help new and existing users adopt additional products over time. These surfaces are deeply interdependent, span dozens of cross-functional teams, and directly shape Stripe's new user activation and product attach rates. What you’ll do We are seeking a product-focused Technical Program Manager to drive Stripe's onboarding programs. This is a high-impact role at the intersection of growth strategy, product management, and cross-organizational program ownership. In this role, you will own one of the most strategically consequential programs in Growth, driving the direction, health, and outcomes of Stripe's onboarding experience end-to-end. You will set the program strategy in partnership with Growth leadership, holding organizations accountable to the success of the program. Drive cross-org decisions across DRIs in Growth, Dashboard, Docs, Marketing, and product teams actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries. Influence and shape product and engineering roadmaps bringing a program-level perspective to team planning cycles, and advocating for cross-cutting investments that no single team will prioritize on their own. Qualifications Minimum requirements 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs. Strong product sense and ability to understand enterprise customer needs Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment. Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities Proven track record of successful program delivery in complex technical environments Bachelor's degree or equivalent practical experience Preferred Qualifications Background in product management or product operations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Commercial Sales team is responsible for the acquisition, growth, retention, and expansion of mid-market customers. As an Existing Business Account Executive, you’ll set strategy for your territory, identify opportunities for existing customers to get the most out of Stripe, execute scaled sales strategies to grow revenue and drive end-to-end campaigns to nurture relationships and increase adoption of Stripe products. What you’ll do As a Commercial Existing Business Account Executive, you will play an instrumental role in fueling Stripe’s growth and expanding revenue from Stripe’s existing mid-market customers. In this role, you will also help build out a new team touching more of our install base and GTM motion at Stripe. Responsibilities Generate upsell opportunities to drive revenue growth in your territory Develop and implement sales strategies to grow revenue per user, adopt new products and ensure retention Identify and understand users’ pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and increase Stripe share of wallet Work cross-functionally to solve user pain points and improve Stripe’s product Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Minimum of 5+ years full sales cycle/closing experience with existing business accounts Ability to understand technical requirements and craft solutions across multiple technology products Ability to perform quantitative analysis and independently manage pricing negotiations Strong operational acumen and ability to manage and prioritize a book of 100 accounts Ability and motivation to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Preferred requirements Prior experience working in the payment industry A track record of closing complex deals
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Public Goods at Stripe is focused on catalyzing products or services that would improve the world but don’t exist because the commercial motivations aren’t yet sufficient. By characterizing these goods, and altering the incentives, we hope to bring them to market faster. Our two main initiatives— Frontier , a $1.8B advanced market commitment to accelerate carbon removal, and Intercept , an effort to accelerate the elimination of respiratory infections—are partnerships between Stripe and some of the world’s most ambitious organisations, including Google, Anthropic, the OpenAI Foundation, and J.P. Morgan. What you’ll do Stripe is looking for an entrepreneurial netizen to lead communications for our Public Goods programs. The success of Frontier and Intercept will be contingent on building strong networks of support and cooperation in the communities where they operate (researchers, scientists, technologists, healthcare). We’ll need to persuade people and organisations to change course: labs changing their research paths; entrepreneurs quitting their jobs to start something new; funders reprioritising their grant programs. You’ll laser in on the influential voices, and build targeted strategies to shift opinions and behaviours using traditional media, podcasts, video, substackers, influencers, events, and Twitter. You’ll craft compelling messaging on world-altering technologies; announce billions of dollars worth of grants and investments; publish opinionated editorial designed to inflect research fields; build communities of superfans; and manage coalitions of the world’s biggest companies and philanthropic organizations. If we’re successful, you’ll be instrumental in reducing CO2 in the atmosphere, ending respiratory infections, and whatever else comes next. Responsibilities ‘Full stack’ comms leadership for Intercept and Frontier, from strategy and narrative development right through to having great stories and content out in the world. Crafting the Intercept narrative (largely from scratch, it’s very early!), and evolving the Frontier story for the next phase. Designing novel communications strategies from first principles to get journalists, influencers, policymakers, and substackers excited about these programs. Writing excellent communications (i.e. announcements, social media posts, or opinion pieces). Note: we are unusually obsessive about the quality of our writing! Partner with experts and leaders in the Frontier and Intercept teams: soliciting their ideas and expertise to inform the strategy, preparing them for media or podcast appearances, and building their profiles among important audiences. Build excellent relationships with our partners (both funders and portfolio companies and projects) in pursuit of carefully orchestrated communications across many stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Comfort with highly complex and technical subject matter; you don’t need to be a scientist yourself, but you will need to keep up with some very fast-moving ones on the team. A superlative writer with a proven ability to translate complex, dense, technical information into compelling communications but which maximise fidelity. High agency and autonomy: identifying gaps or risks, seeking out the context, and bringing fully formed ideas for leadership approval. Experience in or around online movements which prize first-principles thinking, entrepreneurialism, and speed, like Silicon Valley, Progress, or Effective Altruism. A strong intuition for how and why ideas spread, particularly on the internet. Preferred qualifications Experience working with traditional media outlets is good, but not required.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Enterprise Account Executive covering strategic accounts, you’ll manage existing relationships and identify new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work strategic Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Expand business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 15+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreement Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Abuse Research team is dedicated to proactively hunting for emerging abuse vectors and studying complex attacker behaviors. Rather than just reacting to alerts, the team maps complete abuse paths across Stripe products and external systems to validate novel findings and explain the underlying product conditions that enable fraud. By building continuous abuse tests with agentic testing and related systems, they translate their deep research into actionable threat advisories, strategic control recommendations, and regression scenarios that fortify Stripe’s defenses. What you’ll do You will lead the Abuse Research Group (ARG)—a team of threat intelligence analysts, fraud researchers, and detection engineers focused on proactively identifying and mitigating threats to Stripe and our merchants. You will set the research agenda, guiding work across threat actor tracking, hands-on fraud investigations, merchant ecosystem defense, and the detection pipelines that turn findings into production enforcement. You will scale the team through hiring, coaching, and talent development, while serving as a technical advisor on complex investigations. You will also own ARG's relationships with key partners—including Risk, Trust & Safety, Fraud Platform, and Security Engineering. Lead, develop, and retain a team of threat intelligence analysts, fraud researchers, and detection engineers who thrive at the intersection of adversarial research and engineering Set and execute the research agenda across threat actor tracking, fraud investigation, merchant ecosystem defense, and automated detection engineering Provide technical depth and analytical judgment on complex investigations, including API key takeovers, account compromise campaigns, and KYC bypass techniques Operationalize research findings into production-level detection rules, automated response mechanisms, and cross-functional escalations Collaborate with Risk, Trust & Safety, Fraud Platform, and Security Engineering to translate abuse research into proactive platform protections Coordinate with external stakeholders, including law enforcement, to disrupt and attribute high-impact threat actors Coach and mentor individual contributors to support their career development while maintaining high technical standards Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience leading security engineering or research teams, with a track record of managing technical ICs doing investigative, intelligence, or detection work. B.S. or M.S. Computer Science or related field, or equivalent experience in Security Experience recruiting, growing, and leading technical teams, including performance management Excellent written and verbal communication skills, including the ability to develop and deliver operational or incident-related information to leadership Familiarity with fraud and abuse patterns specific to payments and fintech Hands-on experience with threat intelligence tradecraft: OSINT, dark web collection, actor attribution, and working with structured intelligence frameworks (ATT&CK, STIX/TAXII, or equivalent) Strong understanding of threat actor tactics, techniques, and procedures (TTPs) Preferred qualifications Background in security research, threat intelligence, or fraud detection engineering — prior experience leading or working in teams that study adversary behavior, build detection systems, or operate intelligence programs; experience in payments, fintech, or financial crime is a strong plus. Technical fluency across the domains ARG works in — threat intelligence, fraud signal development, detection engineering, and OSINT. Experience managing or growing technical research teams, ideally in a domain where the work is investigative, ambiguous, and doesn't map cleanly to sprint velocity.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Enterprise and Ecosystem team is focused on enhancing migration, activation, and cross-product experiences for enterprises. This position will be integral to a growing team, collaborating closely with product and customer-facing teams. Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do As a Full-Stack Engineer on the Enterprise and Ecosystem team, you will be a key contributor in building and scaling the next generation of Stripe's connectivity with global commerce systems. This role is crucial to building and managing integrations with leading Ecommerce, CRM, and ERP systems to help our users activate faster and realize greater value from Stripe. You will focus on developing the infrastructure that powers unified connectors for various partners, ensuring seamless and rapid integration of Stripe's products. Responsibilities Developing and maintaining a set of connectors and integrations for partners like Shopify, and Salesforce. Build out Stripe services and infrastructure to facilitate transactional flows and data migration. Launching specific, high-impact projects in the first six months, such as a new payments-agnostic billing connector. Acting as a self-starter and driving technical ownership for projects, given the nature of the role requires a highly self-sufficient contributor. Collaborating with other engineering teams, particularly those focused on underlying infrastructure, to ensure cohesion and scale. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of industry software engineering experience (does not include internships nor includes co-ops) Strong full-stack capabilities; comfortable writing code on core Stripe systems while also understanding external partner systems. Proficient in a modern web stack and have shipped production level code. Foundational understanding and ability to read the code/interfaces of partner systems (e.g., Salesforce, Oracle, Netsuite) to facilitate complex integrations. Adaptable, intuitive, and capable of quickly solving complex, multi-system problems. Self-motivating and thrive in an environment where you are expected to take full ownership of your projects and deliverables. Preferred qualifications Prior experience building connectors, or deep integrations with major Ecommerce, CRM, or ERP platforms. Experience with payments or subscriptions systems. A background that demonstrates an ability to rapidly learn new systems and navigate unfamiliar technical domains effectively. If you are passionate about building cutting-edge solutions that empower businesses worldwide, we would love to hear from you! Please submit your application detailing your experience and why you believe you would be a great fit for the team.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What you’ll do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.The team is looking for a payments optimization specialist with a proven track record of designing and deploying payment infrastructure for global enterprises. You will engage with customers as a thought leader in the advanced payments stack - helping them navigate multi-PSP environments, payment orchestration, adaptive pricing, and buy-now-pay-later integrations to maximize authorization rates, reduce costs, and improve conversion at scale. Responsibilities Act as a subject matter expert on Stripe's Optimized Checkout Suite, Adaptive Pricing, Managed Payments, Orchestration, and BNPL integrations to accelerate opportunities globally Demonstrate a deep understanding of global payment optimization - including local acquiring, intelligent routing, dynamic currency conversion, and authorization improvement strategies Develop expertise in designing multi-PSP and payment orchestration architectures, including how Stripe integrates alongside or replaces incumbent processors Advise customers on BNPL strategy, including product selection, regulatory considerations, and integration patterns across checkout and billing flows Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team Create reference architectures that help customers design end-to-end payment infrastructure with Stripe at the core Partner closely with the Payments product sales team on Stripe's most complex OCS and Orchestration opportunities, leading solution strategy and owning key customer relationships Serve as a "Voice of the Customer" internally to drive product and feature request prioritization Identify and summarize trends in payment orchestration, cost optimization, and alternative payment methods, and provide actionable insights to product stakeholders and sales Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows Approximately 25% travel is anticipated Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in payments, fintech, or a closely related industry in a pre-sales, solutions architecture, or technical consulting role Strong working knowledge of global payment methods including cards, wallets, bank-based methods, and BNPLs - including regional preferences and regulatory context Experience designing payment optimization architectures for large enterprises, including multi-PSP environments and orchestration layers Knowledge of authorization rate improvement levers: local acquiring, network tokenization, 3DS, smart retries, and the technical and commercial tradeoffs between them Strong knowledge of software engineering and API integration patterns Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences A proven ability to build strong collaborative working relationships with business partners Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment Preferred Qualifications Experience integrating Stripe or other RESTful payment APIs into web applications Knowledge of ISO payment standards and card network rules Experience with payment cost modeling, interchange optimization, or processor benchmarking Familiarity with marketplace and platform payment flows (Connect, multi-party transactions) Experience as a subject matter expert in a relevant industry, vertical, or product
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do In this role, you will implement and manage User Policy operational processes that support responsible market growth and instill trust among users and partners. You will assess risks and opportunities, liaise with financial partners and merchants, and manage escalations while providing timely responses. As a User Policy Specialist at Stripe, you will apply and enforce the rules and requirements that determine which businesses can use our platform. This role is closely aligned with Stripe's mission, as it involves making key decisions about business eligibility to access our economic infrastructure. Responsibilities • Assess and identify potential risks associated with business partnerships, making informed decisions that balance opportunity with compliance to protect Stripe's brand and reputation. • Investigate, action, and triage escalations across multiple channels, while providing accurate and timely responses to stakeholders. • Collaborate with various stakeholders, including business units, legal teams, and financial partners, to communicate User Policy requirements and ensure alignment with Stripe's mission and value proposition. • Utilize analytics to optimize strategies that can be enforced across Stripe's portfolio. • Develop and implement User Policy operational processes that ensure compliance with internal rules and external regulations, thereby enabling responsible business growth and market expansion for Stripe. • Identify gaps and areas for improvement within current User Policy frameworks, recommending enhancements to support sustainable business practices and progressive growth. • Participate in periodic business reviews to evaluate the impact of User Policy on Stripe's market performance and contribute to strategic discussions aimed at enhancing Stripe's growth and reputation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • You possess experience in risk analysis, investigations, or risk operations • You have excellent English communication skills, both written and verbal • You excel in diagnostic thinking and problem-solving, with experience using data to make assessments and judgments • You enjoy working in an in-office environment with strong cross-team collaboration and support • You are able to prioritize and enjoy working in a quick-moving environment • You are humble and have a proven track record for working well across teams and with external partners Preferred qualifications • Risk experience in payments, e-commerce, or fintech mitigating digital and card-not-present risk • Experience in Trust and Safety related roles • Knowledge of risk schemes, risk prevention methods, and risk detection tools • Prior risk experience across multiple industries and verticals • Experience in a high-growth technology company • Experience working from a queue
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Israel team is a highly consultative sales team that is responsible for the growth of Stripe’s largest customers within the region. We work with the most ambitious and fastest growing companies, from eToro, to Appcharge to Global-e - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll manage the growth, retention, and expansion of mid-market customer relationships, while identifying new opportunities to expand Stripe’s footprint within existing accounts. We’re looking for someone who can execute long-term sales strategies, engage effectively with internal and external stakeholders, align technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and ultimately close deals. Responsibilities Work with existing Enterprise Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills in English and Hebrew Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The CEE team is a highly consultative sales team that is responsible for the growth of Stripe’s largest customers within the region. We work with some of the most ambitious and fastest-growing companies in the world, including Booksy, Maczfit, and ElevenLabs - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive (Existing Business), you will create partnerships between Stripe and the most innovative and fastest-growing companies in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Enterprise Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills in English and in either Polish or Romanian Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Preferred Qualifications Fluency in other CEE languages would be beneficial Experience in fintech/payments is a plus, but not prerequisite