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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Employee Relations and HR Compliance team, while relatively new at Stripe, is starting to scale! We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and Individual Contributors (ICs) to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all. What you’ll do We are looking for an Employee Relations & HR Compliance Specialist to join our team at Stripe. This individual will have well rounded HR experience and ideally expertise in employee relations. This person will be an instrumental part of the team, focusing on supporting our Employee Relations and HR Compliance Partners in EMEA and APAC to deliver excellence, improve and implement frameworks, guidelines, approaches, and best practices. The Employee Relations & HR Compliance Specialist will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers. We anticipate the work to be split approximately 70%/30% between ER and HR Compliance initially. This is a full time contract role, with potential for extension. Responsibilities Employee Relations Support Partner with Employee Relations Partners to manage and resolve employee inquiries, concerns, and grievances effectively and discreetly. Conduct thorough investigations into employee complaints, working collaboratively to provide fair solutions in line with company policies and procedures. Assist in the mediation and resolution process of employee disputes, ensuring alignment with Stripe’s core values and compliance frameworks. Lead the administration of investigation, grievance and disciplinary processes across EMEA. HR Compliance Support HR Compliance Partner(s) in implementing and maintaining HR policies and practices that comply with local laws and regulations across EMEA & APAC jurisdictions. Assist in conducting compliance audits and assessments related to various HR functions, identifying potential risks and recommending corrective actions. Keep abreast of changes in employment law and regulations across the EMEA & APAC region, ensuring that Stripe's practices are up to date and compliant. Support the administration of regulatory compliance programs. Training & Development Develop and facilitate training sessions for partnering teams and employees on employee relations and compliance topics. Create and maintain resources, tools, and documentation for knowledge-sharing on employee relations and compliance matters. Reporting & Metrics Maintain case data through HR Acuity and Navex. Collaborate with Employee Relations and HR Compliance Partners to collect, analyze, and report on employee relations metrics, identifying trends and areas for improvement. Support the creation of regular reports and dashboards to communicate the status of employee relations initiatives and compliance efforts. Support with reporting on people risk matters and legal requirements. Cross-Functional Collaboration Work closely with People Partners, Legal, Compliance, Risk and other relevant departments to ensure a cohesive approach to employee relations and compliance. Contribute to the development and refinement of HR policies and procedures that promote a positive workplace culture and mitigate potential risks. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification (e.g., CIPD, SHRM) preferred. 3-5 years of experience in employee relations, HR compliance, or a related HR/Legal function, preferably within the EMEA region. Superior written oral communication skills. Strong knowledge of EMEA employment laws and regulations, with a demonstrated ability to apply this knowledge in practical situations. Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion and confidentiality. Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment. Must be able to work under pressure and deal with complex issues, while maintaining composure and positivity. Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required. Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority. Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level. Excellent attention to detail. Ability to work independently and collaboratively within a team in a fast-paced environment. Open to travel (some travel may be required).
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Employee Relations and HR Compliance team is a relatively new center of excellence here at Stripe. We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and ICs to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all. What you’ll do We are looking for an Employee Relations Partner to join our team at Stripe. This individual will have deep subject knowledge and expertise in employee relations and will be an instrumental part of the team, focusing on improving and implementing frameworks, guidelines, approaches, and best practices. The Employee Relations Partner will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers. Responsibilities Case Management Provide support to or personally lead medium to high complexity employee relations investigations, making recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation Guide escalated performance management cases, supporting our People Partner and People Specialist teams Ensure cases are handled fairly, consistently, transparently, in a timely fashion, and in line with operating principles, policies, and appropriate local laws Advising Counsel People Partners, People Specialists, and business leaders on ER issues, trends and risks to foster sound business decisions. As needed, advise on cross-people team projects Ensure that optimal decisions are made by leaders, People Partners/Specialists and other stakeholders through influencing, coaching, and by providing technical expertise and sound strategy Collect, analyze, interpret and make recommendations on ER related data Other Projects Conduct training for leaders, managers, employees, People Partners, People Specialists, Talent Partners, and other stakeholders Establish best practices for working within an organized case management system (HR Acuity preferred) and ensure that we are leveraging data and insights from the system to inform our approach to employee relations Other projects as assigned Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree required; JD, MBA, or other Advanced Degree preferred 3-5 years of Employee Relations/Human Resources or equivalent experience managing complex global investigations Superior written oral communication skills Ability to be discreet and maintain confidentiality is required Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required Must be able to work under pressure and deal with complex issues, while maintaining composure Ability to remain positive, collaborative, and objective while under pressure Proven track record of positively influencing leaders, teams, and stakeholders Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level Deep understanding of FMLA, EEO laws, ADA and other employment-related state and federal laws & regulations in the United States Open to travel, as some travel may be required
Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action. Minimum requirements Have at least 4 years of experience managing ML teams Experience working as a Machine Learning Engineer, Applied Scientist or equivalent Individual Contributor. Lead by example in high-growth, high-impact, ambiguous environments Have experience building & shipping ML systems. Hold yourself and others to a high bar when working with production systems. Thrive in a collaborative cross-functional environment Preferred qualifications Experience in shipping LLM & RAG systems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The APAC & EMEA Cards team powers the processing of hundreds of billions of dollars in card payments annually, enabling users to accept card payments from Asia Pacific, Europe, and Middle East regions. As the Engineering Manager for the team, you’ll have responsibility for expanding the reach of Stripe’s global payments network, delivering the best-in-class experience for card payments in these regions. In this role, you’ll be making some of the most significant strategic, product, and technical decisions for card payments at Stripe. The systems this team builds enables our users to create a single integration with Stripe, then take payments across an ever-expanding set of card networks and grow their businesses globally. What you’ll do Responsibilities Work with other Stripe leaders to author Stripe’s card payments strategy in APAC & EMEA Develop engineers on the team, helping them advance in their careers Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity Manage processes to help the team do its best work and interface effectively with the rest of Stripe Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team Recruit great engineers, in collaboration with Stripe’s recruiting team You may be a fit for this role if: You thrive on a high level of autonomy and responsibility You encourage a healthy work environment that’s both supportive and challenging You’re excited to help engineers develop new skills and advance in their careers You’re clear and persuasive in writing and in person You lead by example, by setting the right context, and by helping teammates do their best work You’re technical enough to ask engineers good questions about architecture and product decisions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements BS or MS in Computer Science or equivalent technical field 3+ years of Engineering Management experience 7+ years of experience in a Software Engineering role Demonstrated ability to define and drive complex initiatives/projects Experience hiring top talent, building diverse, high-performing teams Strong ability to communicate both with technical and non-technical audiences Preferred requirements Experience with payments-related products Working in global and cross-regional environments Experience using AI tools to improve team execution, quality, and overall effectiveness
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe's systems and the productivity and sentiment of Stripe's people. You may work on a wide variety of critical business areas within Core Infrastructure. We're the home for Stripe's critical tier-0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching, and High Assurance Engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency, and scalability of these systems. What you'll do As an Engineering Manager for the Core Performance team at Stripe, you'll lead a team responsible for driving improvements in efficiency and latency across Stripe. Responsibilities • Lead and grow an engineering team in Sydney—hire, coach, mentor, and develop engineers at all levels • Partner with engineering teams across Stripe to identify and implement infrastructure solutions that enhance scalability, reliability, and efficiency • Create team vision, define goals, prioritize work, and deliver high-quality outcomes • Cultivate a culture of engineering excellence, innovation, and continuous improvement • Collaborate with staff engineers and technical leadership on architecture and strategic technical decisions, translating technical strategy into team-level plans • Work effectively with geographically distributed colleagues and remote workers to ensure alignment and visibility Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 10+ years of software engineering experience, including at least 5 years in engineering management. You have a proven track record of leading, growing, and aligning inclusive teams, including remote and distributed engineers • Deep background in the performance, efficiency, and capacity planning of large-scale infrastructure platforms capable of handling millions of requests per second (RPS) • Extensive hands-on experience with cloud technologies (preferably AWS), core infrastructure components (Compute, Linux, Storage), and relevant programming languages (e.g., Go, Ruby, Java) • Demonstrated acumen in guiding technical strategy, architecture, and roadmap planning for complex infrastructure systems in ambiguous, fast-changing environments • Excellent analytical and communication skills, with the ability to leverage data to drive decision-making and influence cross-functional teams across all levels of the organization
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Money Management Team’s mission is to build Stripe's business account, called Stripe Treasury . Our product offers everything from storage, FX, payouts, yield, lending, card issuing, and much more to Stripe's users. Although we've launched our product in the US, UK and AU, we are just getting started, and working towards offering this product to users all over the world. What you’ll do We’re looking for a leader who has a strong background in building successful products, a passion for leading engineers to solve challenging problems while developing empathetic partnerships with other Stripe teams to understand their use-cases, unlock new capabilities and innovate. At the same time, you’ll have plenty of opportunities to be hands-on building key systems, and will be directly responsible for the successful delivery of large-scale technical efforts as well as acting as a technical mentor and leader for Stripe engineers. Responsibilities Enable the team to work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end. Support the engineering team in building experiences for businesses that range from high growth startups to leading global companies providing them with the tools so they can run their business Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations. Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe. Recruit great engineers, in collaboration with Stripe’s recruiting team Develop engineers on the team, helping them advance in their careers Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team. Who you are We’re looking for a leader with experience building great products and teams. If that sounds like you then we encourage you to apply: Minimum requirements At least 3+ years of experience building and managing a team or teams to ship high-quality products. Have a strong technical background as a contributor, including 4+ years of industry experience building user facing products. Have experience in designing backend services as well as full stack experiences. Work effectively cross-functionally and are able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs. Thrives with a high degree of autonomy and responsibility in an ambiguous environment. Technical acumen to drive clarity with senior engineers about architecture and technical strategic decisions. Encourage a healthy and inclusive work environment that’s both challenging and supportive. Care deeply about mentorship and growing engineers Preferred qualifications Have experience with financial product companies and interest in financial products and markets.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline our internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe policies. Our work tackles high-impact challenges, such as enabling efficient decision making and action on preventing illegal transactions (e.g., fraud, drugs, weapons, and terrorism financing), and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients. We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana. What you'll do Beyond technical excellence, we prioritize continuous growth and collaboration. Knowledge sharing sessions to expand your expertise Dedicated 1:1 mentorship to support your professional development Clear, measurable impact—your contributions will directly shape our ability to maintain a secure and compliant platform. And now, we're looking for a passionate manager to expand our remit even further and reshape how operations looks inside Stripe. Full ownership is the ultimate green flag for us, but here are some high-level expectations. Responsibilities Recruit, coach, and develop a team of exceptional engineers. Lead the development of our operations tooling, providing reliable, user-first surfaces that just feel natural. Cultivate a culture of engineering excellence, innovation, and user empathy. Drive your engineering team toward exceptional technical quality, reliability, scalability, and operational excellence. Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional hands-on software development experience 2+ years of experience leading software engineering teams Hands-on experience designing and building large-scale distributed systems A track record of managing and mentoring junior and senior engineers Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers A track record of attracting and hiring top talent and growing teams Demonstrated ability to define and drive complex initiatives and projects across multiple teams Proven success with cross-discipline and cross-team collaborations Preferred qualifications Experience building and operating highly scalable, data-intensive services Experience building and operating observability solutions, such as designing and building telemetry collections, data transport and storage solutions, and composable UI architectures We don't expect deep expertise in every dimension above, but we look for genuine interest in learning any of the less familiar areas.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with a team of talented engineers and product managers to drive growth, solve user problems, and deliver operational excellence. Collaborate with stakeholders across disciplines, time zones, and across the company to achieve the best outcomes for our users. Build the plans, rhythm, and support for your team to deliver its best work. Contribute to the broader Tax Engineering organization through technical leadership, process and tooling improvements. Lead, coach, retain, and recruit engineers on the team. Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus ten (10) years of experience in Software Engineering, of which, at least 5 years must be post bachelor's progressive experience. Must have five (5) years of experience with/in: Managing, building and leading engineering teams delivering software products; Applying hands-on technical expertise at scale to guide architecture and technical strategy resolutions in collaboration with staff engineers; Designing, delivering, and operating business critical services at scale; User-facing product, front-end and back-end services, scaling database systems, and API design on a team of 4- 8 engineers; Designing and building services in monolithic and multi service architectures; and Devops and operational ownership, from standing up observability posture through managing and iterating on operational rigor and on call health. Salary: $274,456 - $321,800/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 100% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA35 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere in the world, builds world-class developer-friendly APIs, and more. The engineering teams at Stripe work on the business logic for all of that. As a software engineering manager at Stripe, you'll lead teams that build and expand APIs, services, and experiences. You'll also work with partners to launch new markets and vertical capabilities. Stripe Terminal helps our users extend their online presence to the physical world. The mission of the Terminal team is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments—building for Unified Commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payments use cases that are right for their business model—whether it's creating a modern retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. Within Terminal, the Commerce team focuses on the following to help make Unified Commerce a reality for businesses across the globe. Enterprise features—on-reader forms, tipping, gift cards Payment features—DCC, surcharge, multi-capture Point-of-sale integrations—enterprise-focused integrations Low-code and no-code—solutions that will enable our users to onboard quickly What you'll do As an Engineering Manager on the Terminal Commerce Experience team, you'll launch and scale Unified Commerce experiences within Stripe Terminal, drive new end-customer and merchant features, and build POS integrations from the ground up to support large-scale enterprise. Responsibilities Work with leaders across Stripe to create and drive toward the vision of Unified Commerce, bringing in-person and online payments together Drive the roadmap and priorities for your team, and work with dependencies across the company Support the engineering team in achieving a high level of technical excellence and stability Manage processes to help the team do its best work and interface effectively with the rest of Stripe Recruit excellent engineers in collaboration with the Stripe recruiting team and develop engineers on the team, helping them advance in their careers Understand core Stripe APIs, influence design to interplay with card-present payments, and build a platform for Unified Commerce with your team Empower and guide your team to build and scale integrations and core abstractions across payment methods, gift cards, and point-of-sale connectors for large-scale enterprise Drive table stakes features like surcharging and tipping across Enterprise and SaaS platform merchants Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A strong technical background with 5+ years of experience in engineering leadership across mobile , API , and backend development teams and demonstrated broad technical leadership Experience building diverse teams to tackle challenging technical problems An understanding of the impact of AI and a strong product mindset to turn emerging capabilities into clear customer and business value Experience thriving in a collaborative environment involving different stakeholders and subject matter experts Understanding of how to build and manage scalable, resilient, and observable systems across the stack The ability to listen well and internalize the best ideas from all over the organization while also setting a vision that others are excited to get behind The ability to put yourself in the shoes of our merchants and users Experience leading large technical projects with internal and external dependencies and impact across many teams Preferred qualifications Industry experience building or managing teams who have built in-person checkout experiences or payment method integrations Experience with in-person payments hardware and software such as card readers and firmware A deep understanding of the payments industry as a whole
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As an Account Executive on the Enterprise team at Stripe, you will drive Stripe’s future growth engine by building new relationships with prospective companies, turning them into happy Stripe users. You will manage and elevate relationships with a named account list within a key vertical while identifying new growth opportunities and ways Stripe can exceed expectations. This role will be dedicated to accounts focused in Australia & New Zealand. What you’ll do As an Enterprise Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Own a named account list and develop account plans for winning business with large digital native and enterprise companies Develop outbound strategies to create and nurture opportunities Own the full sales cycle from prospecting to close, to go live Own and lead commercial negotiations to increase and retain customer revenue and Stripe market share Develop relationships with executive stakeholders at prospective users Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with cross functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe’s strategy Who you are You’re a results-driven salesperson who confidently sells business value and navigates technical conversations at all levels;CTO, COO, CFO and beyond. You’ve worked with upper‑middle‑market or enterprise customers and understand the buyer journey. You lead complex, multi‑stakeholder deals, and quickly learn products that require technical depth. Analytical and ROI‑focused, you enjoy modeling business outcomes and helping customers quantify investment decisions. You love prospecting, can own the full sales cycle independently, and will help shape our sales strategy by refining messaging and building key assets. If you’re motivated, resourceful, persistent, and a great teammate, we’d love to talk. Minimum requirements 8+ years of sales experience, preferably at a technology company, with a track record of top performance Used to driving high activity with a goal of building and executing a healthy pipeline of qualified deals to close Ability to understand complex business problems companies face today, and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology Preferred requirements Prior experience at a growth stage internet/ software company Experience in fintech/ payments is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics, and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments—from startups to the largest enterprises. What you'll do As a Paid Digital Marketing Manager, you'll be a key driver of paid digital marketing efforts supporting our inbound funnel, driving demand, and engaging key segments of users—designing, implementing, and optimizing scaled digital campaigns. You'll help create an uncommonly great paid program at Stripe through a relentless focus on user experience and channel optimization. In the role, you'll be the go-to expert on paid digital to support multiple segments and collaborate with a cross-functional team to deliver on marketing goals for those segments. Responsibilities Drive ideation, strategy, and execution of scaled paid campaigns to generate and accelerate sales pipeline and overall company revenue. Develop and manage testing agenda and media plans for the program. Drive growth across key metrics (Suspects, MQLs, SQOs, Signups, Go-lives, pipeline, revenue)—measure success, optimize against targets, and report on performance on a recurring cadence. Support Stripe in building and optimizing our paid program using knowledge of our users, how they use our products and data. You'll partner with various internal stakeholders including campaigns, design, marketing operations, product marketing, analytics and insights, and regional teams to create a best-in-class paid program. Report up and out on campaign performance to ensure relevant stakeholders have visibility into program performance and roadmap. Partner with relevant stakeholders on audience management and ensure we're reaching the right users. Lead in analyzing the effectiveness of paid campaigns, shifting spend to deliver more value. Proactively identify areas of weakness in the paid program and flag these as requiring improvement—and then create a plan to remedy them. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of work experience 5+ years of paid digital experience, preferably in paid social, display, and direct response 2+ years of B2B marketing experience Deep knowledge of the digital marketing landscape and best practices (targeting, ad formats, privacy laws) and growth marketing concepts (attribution, incrementality) Experience articulating requirements to analytics, campaigns, sales strategy and ops, and marketing leadership Self-starter with the ability to drive both strategic and tactical workstreams forward with minimal oversight Strong problem-solving skills and ability to analyze trends and decipher actionable insights from data Experience driving experimentation roadmaps to continuously optimize and improve campaigns User-first sensibility Excellent written and verbal communication skills Demonstrated ability to collaborate cross-functionally across teams, including those that are not expert in paid media Preferred qualifications 10+ years of work experience 7+ years of paid digital experience, preferably in paid social, display, and direct response 5+ years of B2B marketing experience, preferably with ABM experience Experience with Marketo or Salesforce Experience driving demand for sales teams and familiarity with sales concepts, processes, and metrics
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Enterprise Product Support team directly supports our largest and fastest-growing users, partnering with them to grow their business. We actively seek and capitalize on opportunities to meet and exceed their service expectations, working to impress the trendsetters and remove obstacles from their path. The team is there when users need us but also there proactively — before they even realize they need support. What you'll do The Enterprise Product Support team is growing to support Stripe users for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operations, and driving process improvements, and who want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe's growth. In this role, you will recruit, manage, and develop a group of Operations Associates who are focused on supporting Stripe's Enterprise users. You will cultivate the happiness of your team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities • Guide the organization to design and deliver incredible user experiences globally and in the Asia-Pacific region. • Recruit, manage, coach, and develop a team of Enterprise Support Specialists. • Drive strong operational delivery and process improvement, helping to mitigate risk while balancing operational efficiency and user impact. • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate risks. • Build a great culture and ensure team members are happy, effective, and growing in their careers. • Set clear goals and direction, and provide regular feedback on team members' performance. • Be data-driven in your analysis of performance, and in your decision-making. • Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 8+ years of experience leading operations support teams. • Experience working cross-functionally with multiple teams to deliver high-impact initiatives. • Experience in delivering weekly and monthly business metrics and reporting. • Excellent written and verbal communication skills. • An ability to partner effectively with internal stakeholders. • Background of identifying and remediating quality gaps in team performance. • Passion for process improvement and innovation. • Ability to periodically work a weekend day for which you will receive a weekday off. Preferred qualifications • Experience in building and scaling support teams. • Experience in expanding vernacular language operations. • Strong operational background including experience with new process launches and service delivery in a high-growth technology company.