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About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: Developers are building faster than ever. Humans and agents are deploying more than 6 million times a day on Vercel, spinning up over 2 million Sandboxes and serving a trillion requests per month. Every single one is powered by our own compute infrastructure . The Persistence team sits within Vercel's Compute division. This team owns the deep infrastructure within Hive (our compute platform) focussing on storage and state for all our workloads (Builds, Sandboxes and Functions). This work is redefining compute with features like Fluid Compute, Persistent Sandboxes, and Custom Images. As a Software Engineer on the Persistence team, you'll work on the infrastructure that runs 100s of instances across every region where our customers deploy code, rethinking low-level primitives and contributing to platform features that improve the experience for thousands of developers every day. This role is based in London, UK . If you're within commuting distance of our London office, the role includes in-office anchor days. If you're located further afield within the UK, the role is fully remote. For location-specific details, please connect with our recruiting team. What you will do: Manage and improve our fleet of clusters, running 100s of instances deployed in every region where our customers deploy and run their code. Write Golang on a daily basis and use Terraform to provision infrastructure; you'll get to know Nomad as our scheduler for managing workloads. Rethink the primitives of our infrastructure — working with virtual filesystems, Linux primitives, and low-level virtualisation. Own the reliability and performance of our compute platform, including on-call coverage for a team where every improvement has outsized impact at scale. Collaborate across teams to drive the convergence of all compute at Vercel. About you: 5+ years of software engineering experience, with Golang strongly preferred. Deep experience with virtual machines, file systems and Linux — you like knowing how things work under the hood (tcpdump, strace, and iptables are familiar tools). Experience building and operating distributed systems at scale; you design for performance and reliability. Experience with schedulers and orchestrators for managing containers and non-containerised workloads (e.g. Nomad, Kubernetes). Excellent problem-solving and communication skills, with a genuine enthusiasm for digging into problems that don't have obvious solutions. Bonus if you: Have worked on low-level virtualisation or sandbox execution environments. Have product engineering experience and care about the developer-facing impact of infrastructure decisions. Have experience with on-call operations for large-scale distributed systems. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is looking for engineers to help us build functional systems that improve product and customer experience. As a member of the Edge team, you will help to scale and improve our infrastructure, availability and reliability by working with our backend engineers and product team to identify problems, create tooling and automation. Your role will be dynamic - you should be comfortable designing systems, writing code, and debugging systems in production. Our team orchestrates deploying, routing and serving for our customers through capabilities and tooling we maintain that leverage our own and other cloud providers' infrastructure for networking, TLS termination, routing, storage, caching and other novel edge services. If you’re based within a pre-determined commuting distance of one of our offices (SF or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. About You: Intrigued about tackling the complex challenges serving petabytes of data and billions of requests to millions of people A collaborative team player who believes in the power of strong teams to drive significant changes and innovations Have at least 5 years of relevant experience Have deep experience with how to make high performance systems scale in the cloud Want to help protect the Vercel platform and our customers from abuse Are keen to experiment, challenge norms and deliver secure and reliable systems that delight Vercel's users Are knowledgeable and experienced with web servers, network protocols Comfortable in Golang Familiar with Cloud Services (e.g. AWS, Google Cloud, or others) Experience with Terraform, Kubernetes, Lua, React and Next.js are nice-to-have! Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-DNI Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads. What You Will Do: Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities. Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics). Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform. Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented. Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel. Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement. Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions. Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements. Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer. Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel. Some travel elements are expected relating to industry events, customer on-sites. About You: You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms. You bring strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and are comfortable reviewing and discussing application code with engineering teams. You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures. You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility. You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments. You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation. You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures. You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work. Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK. Bonus If You: Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms. Have worked with organizations standardizing on composable architectures (headless CMS, commerce, search, analytics, and identity providers). Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms. Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-DNI Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Software Engineer to join our Platform team. You will build the observability systems that give Vercel visibility into how we build, ship, and operate our systems. Core Platform owns Vercel’s reliability, resilience, and engineering velocity. We’re looking for engineers to create observability for everything from cost attribution to deployment velocity, alongside the logs, metrics, and traces necessary to optimize how Vercel builds its systems. This is a role with a wide breadth where we quickly develop critical systems and improve the entire Vercel code base. You will report to Eric Larson, Engineering Manager, Platform and will be located onsite, hybrid, or remote. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team. What you will do: Design and build high-scale, internal observability systems (metrics, logs, and traces) that give engineering and the business visibility into Vercel's own infrastructure. Build cost attribution and chargeback tooling so spend can be accurately mapped to the parts of the business driving it, reducing reliance on third-party tools like Datadog. Partner with Backend and Platform teams to instrument services for compliance, auditing, and record-keeping requirements. Evaluate, integrate, and help operate observability infrastructure across our existing vendors and the CNCF ecosystem. Ship pragmatic, high-leverage visibility quickly that drives improvement in how we build, deploy, and operate our systems. Work closely with Backend and Platform engineers to scale observability infrastructure to the throughput and cardinality of Vercel's full production traffic. About you: Proficient in TypeScript, with backend/infrastructure experience. Hands-on experience with Go, Rust, or Zig in production systems. Experience with distributed computing systems at scale. Experience with cloud infrastructure, including object storage. Familiarity with observability tooling and concepts (Datadog, Grafana, New Relic, Splunk, or CNCF-based stacks such as Prometheus-compatible backends). Bonus if you: Have contributed to or worked closely with CNCF observability projects. Built, scaled, and improved internal developer platforms. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are seeking a Backend leaning Software Engineer. In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems. Leveraging JavaScript/TypeScript, Node.js, SQL and NoSQL cloud-native databases, and AWS, you will develop innovative solutions for user, group, and membership management while ensuring the highest levels of security and reliability. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Enable us to deliver secure, reliable, and scalable services that exceed industry standards and customer expectations. Collaborate with cross-functional teams to deliver large-scale projects with cross-team dependencies. Collaborate with peer teams to deliver solutions that meet industry standards and customer expectations. Maintain and operate services at high scale, participating in scheduled on-call rotations to ensure reliability. Implement identity synchronization and lifecycle management solutions using SCIM and other relevant standards. Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes, etc.) to deliver scalable, high-availability applications. Build and maintain high-quality enterprise software using TypeScript, REST APIs, and JSON. About You: Proficiency in TypeScript/JavaScript, React, and Node.js. Strong knowledge of security architecture, LDAP, Active Directory, SAML, SSO, OAuth2, OpenID Connect and web protocols like XML, SOAP, JSON, and REST. Familiarity with access control models such as RBAC, ABAC and ReBAC. Experience with SQL. Practical experience developing and improving applications written in Node.js. Exhibit excellent problem-solving abilities and effective communication skills, especially when collaborating with diverse teams. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-CL1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: This role owns external product storytelling across Vercel: the Agent Stack, Core Platform, and tools like v0, Vercel Agent, and Vercel Plugin. You'll translate ships into narratives that land with developers, press, and the market. You'll also oversee communications for Vercel's open source portfolio, including Next.js, Nitro, Nuxt Labs, shadcn/ui, Svelte, Better Auth, Turbopack, and our investments in the Python ecosystem. You'll work closely with communications leadership, Product, DX Engineering, and Content Engineering to make sure product work is introduced and explained with the right context, to the right audience, at the right moment. You will report to the Head of Communications and will be located in our SF office with in-office anchor days on Monday, Tuesday, and Friday. What You Will Do: Product Launch Strategy: Own external comms for product announcements and updates across the Agent Stack (AI SDK, AI Gateway, Workflow, Sandbox, Connect, Chat SDK, eve) and Core Platform (Security, CDN, Fluid Compute, Observability, CI/CD), as well as v0, Vercel Agent, Vercel Plugin, and Domains — driving awareness, consideration, and thought leadership for each. OSS Portfolio Oversight: Oversee communications for Vercel's open source frameworks, with a concentration on Next.js, tailoring your approach to the maturity and audience of each project and keeping a voice that feels native to developer communities rather than corporate marketing. Narrative & Positioning: Build thought leadership narratives around how Vercel's products fit together — and where they sit in the broader infrastructure and framework landscape. Owned & Social Content: Develop owned content, social content, and campaigns in partnership with Content Engineering that engages both commercial and developer audiences. Community Support: Stay close to the pulse of the open source community and proactively look for opportunities to support it, whether that's amplifying a contributor, responding to a moment, or spotting a story before it breaks. Community Programming: Partner with DX Engineering's community team on programming, conference participation, and activations that put Vercel's product and OSS work in front of the right audiences. Executive & Maintainer Thought Leadership: Build the public thought leadership profiles of Vercel's product and engineering leadership, and elevate the stories of the open source maintainers behind key projects. About You: 6-8 years of experience in communications, PR, or product marketing, with direct exposure to developer tools, infrastructure, or technical products. Strong writer and storyteller who can translate technical work — product or open source — into narratives that resonate with developers and the market, without oversimplifying or overselling. Comfortable working directly with engineers, PMs, and technical leadership, and skilled at pulling a story out of people who don't think of themselves as storytellers. Experience managing multi-channel, cross-functional programs, with an instinct for what performs with developer audiences. Familiarity with the frontend/JavaScript ecosystem (Next.js, frameworks, runtimes, and adjacent tooling) is a strong plus. Self-directed and comfortable owning a program end-to-end in a fast-moving environment with a lot of surface area. Bonus If You: Have genuine fluency in open source culture — you understand what motivates maintainers and contributors, and know the difference between a community that feels engaged and one that feels marketed to. Have contributed to or been active in an open source community yourself, as a maintainer, contributor, or engaged participant. Have interest in and proficiency with using agents in your workflow. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $152,000 - $209,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Software Engineer to join the Agent Stack team and help build eve — Vercel's framework for building production-ready AI agents. Eve is to agents what Next.js is to web apps: an opinionated, batteries-included framework that lets developers write only what's unique about their agent and have the platform handle the rest. You will design and implement core framework primitives, contribute to eve's runtime (built on Vercel Workflows, AI SDK, and Sandbox), and help shape the developer experience for the next generation of AI-native applications. You will report to the Director of Vercel's Agent Stack and will be located onsite in New York City . If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team. What you will do: Design and ship core eve framework features — the file-system conventions, compiler, and runtime that turn an agent directory into a durable, production-ready agent on Vercel. Build and maintain integrations across eve's channel layer (Slack, Web Chat, WhatsApp, API, Cron, and more) and connections layer (Vercel Connect / MCP endpoints). Collaborate with the AI SDK, Workflows, and Sandbox teams to ensure eve's primitives compose seamlessly on the Vercel platform. Drive DX quality — CLI ergonomics, error messages, docs, and examples — so TypeScript/Next.js developers can ship their first agent in minutes. Contribute to eve's evaluation and observability story: test suites, scoring rubrics, and deployment-time evals that make agents production-safe. Partner with early customers and internal teams to gather feedback, diagnose agent reliability issues, and iterate rapidly. About you: 5+ years of production TypeScript/JavaScript experience; comfortable owning complex, stateful systems end to end. Strong understanding of distributed systems concepts — durable execution, checkpointing, async workflows, and failure recovery. Experience building or operating developer tooling, frameworks, or SDKs used by external developers. Familiarity with LLM APIs and agent orchestration patterns (tool calling, multi-agent delegation, human-in-the-loop flows). Track record of shipping high-quality open-source or customer-facing APIs and caring deeply about API design. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The New York, NY base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of NYC may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: As a member of the AI Gateway Team, you will be responsible for developing and enhancing our AI Gateway platform, which provides a unified API for accessing hundreds of AI models from multiple providers. You will collaborate with a remote and distributed team of engineers to build reliable, low-latency systems that handle rate limiting, intelligent failovers, and seamless integrations, enabling developers to ship AI-powered applications without managing provider-specific complexities. This role focuses on ensuring production-ready reliability for AI workloads, including automatic fallbacks during outages and consistent performance across providers like OpenAI, Anthropic, Google, and more. What You Will Do: Contribute to the design, implementation, and maintenance of the AI Gateway platform, emphasizing features like unified API endpoints, rate limit management, and intelligent failover mechanisms to boost uptime and reliability. Write clean, efficient, and well-documented code, conducting thorough testing to ensure low-latency responses and stability for high-volume AI inference requests. Collaborate with cross-functional teams, including product managers, AI researchers, and infrastructure engineers, to integrate new AI providers and models while addressing scalability and performance challenges. Engage with the open-source community, contribute to AI SDK and related projects, and align with Vercel's ethos of fostering developer tools. Gather user feedback and analytics to drive innovations in AI Gateway, such as enhanced billing unification, provider-agnostic authentication, and analytics for usage insights. About You: 5+ years of relevant experience Strong proficiency in JavaScript/TypeScript and experience with backend development, APIs, and cloud infrastructure Experience with AI/ML integrations, API gateways, distributed systems, or handling high-throughput services (e.g., rate limiting, caching, failovers) Experience contributing to or participating in open source projects Excellent communication skills and the ability to work effectively in a collaborative team environment Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. What you will do: Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop. Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration. Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone. Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not. Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish. Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption. About you: 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply. Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner. Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one. Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure. Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product. Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn. You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey. You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started. Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability. Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region. Bonus if you: Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.). Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks. Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer. Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated. Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $163,000-$204,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: You’ll help define Growth Design at Vercel and shape the complete self-serve journey: signup, onboarding, first project and deployment, adoption, conversion, expansion, and retention. The work spans people, agents, and the handoffs between them. You’ll report into Product Design and work closely with Growth Product, Engineering and Data. You’ll have the authority and support to move from an observed problem to a working prototype, shipped experience, and measured result. Vercel gives you unlimited access to leading LLMs and in-house tools that make product data easier to explore. If a tool limits the work, you can partner directly with its builders or improve it yourself. This role does not come with a mature Growth Design playbook, stable briefs, or one bounded product surface. Priorities change as evidence arrives. Some experiments will not ship. Our data and tools allow us to validate hypotheses. You should enjoy finding the right problem, making something real, working through implementation, and staying accountable after launch. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own the self-serve experience across onboarding, activation, adoption, monetization, and retention for people and agents. Find high-impact opportunities through customer research, product data, and direct use of Vercel. Co-own Growth strategy, priorities, hypotheses, and success measures with Growth Product, Engineering, and Data. Build and test working prototypes using the right tools for the question, including Figma, v0, Cursor, and Claude Code. Design and ship experiments, stay involved through implementation, and interpret results without losing sight of trust, accessibility, or the broader funnel. Turn what works into durable product improvements, reusable patterns, and better internal tools. Share the learning so Design and Growth improve with every experiment. About You: Your portfolio demonstrates strong product design fundamentals and measurable outcomes. It shows how you identified opportunities, understood a funnel, chose what to measure, tested ideas, and improved a shipped product. You have owned ambiguous, complex work from problem framing through launch and iteration. You create clarity and make progress without waiting for a complete brief. You can form useful hypotheses, choose success and guardrail measures, and interpret quantitative and qualitative evidence with Data partners. You build interactive prototypes independently using modern AI tools. You are comfortable prompting, working near code, and learning whatever helps you validate an idea. You design clear, trustworthy experiences across skill levels and abilities. You care about interaction details, edge cases, language, accessibility, and recovery. You work directly with Product, Engineering, and Data, explain tradeoffs clearly, seek feedback early, and stay involved through implementation. You know when to use or evolve a system and when a one-off is the fastest responsible way to learn. Bonus If You: Have shipped AI or agent experiences. Have an engineering background or experience contributing production web code. Have designed developer tools, infrastructure, or other technical products, or are already familiar with Vercel. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for an experienced, technical, and business-minded Senior Counsel to enable Vercel’s product innovation and shipping velocity. You will partner closely with Engineering, Product and Design (”EPD”), Security, and other cross-functional teams to provide all aspects of legal support throughout the product development lifecycle, while also building out processes and programs as a foundational member of the Legal team. This is a senior individual contributor role that focuses on product counseling, and may also support commercial transactions from time to time. This position reports to the VP of Legal. This role is based in SF where we have a 3 day/week in-office requirement. What You Will Do: Partner closely with EPD teams to enable cutting-edge product initiatives, balancing innovation and speed with responsible risk management and customer trust. Identify and drive resolution of issues related to privacy, data security, AI, platform safety, marketing, competition, intellectual property, and other legal and regulatory areas. Help translate evolving laws and market expectations into practical, actionable guidance. Work with cross-functional teams to build scalable processes and draft/maintain templates that allow Vercel to ship faster and smarter over time. Engage on special projects and provide legal support to sales, partnerships, procurement, M&A, and other teams as needed, particularly in transactions where nuanced product knowledge is critical. About You: Admitted to the California Bar or eligible for Registered In-House Counsel exception and in good standing. 8+ years of legal experience, including 4+ years of product legal experience at a software company. Significant experience counseling product and engineering teams through the product development lifecycle from conception to launch and advising on the legal and regulatory aspects of product development in the software industry. Strong understanding of cloud services and general SaaS, PaaS, IaaS business practices and relevant global regulatory requirements. Able to quickly form and convincingly communicate a point of view, under time pressure and with imperfect information. Loves being a generalist and avoids silos. Will take on additional responsibilities and explore subjects outside of your core expertise where no job is too big or too small. Strong judgment and risk-assessment and mitigation skills, adapting legal requirements in creative and pragmatic ways. Can independently manage and negotiate technology agreements with customers, technology partners, and technology vendors. Prefers fast-paced, highly variable environments, with a proven track record of building new or improving existing processes at other hyper-growth companies. Enjoys mentoring and advising Legal teammates regardless of formal reporting lines. Bonus If You Have: Computer science degree or technical background in software engineering for the web. Experience with commercial transactions, intellectual property, open source, platform safety Used Vercel’s products and services. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $270,000-$300,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners, and our customers. We are seeking a Sr Manager, Partner Programs to build and scale the programs, infrastructure, and operating model that turn Vercel's partner strategy into repeatable, high-leverage execution across our entire partner ecosystem, including SIs, GSIs, ISV co-sell, and product partners. Reporting to the VP of Partnerships, this person owns how partner strategy gets operationalized: designing the shared systems, journeys, and enablement that every partner type moves through, so partner leadership and partner managers can focus on strategy, relationships, and growth rather than rebuilding infrastructure partner-by-partner. This is an hybrid position, with a required 3 days per week in one of our San Francisco, Austin, or New York City offices. What you will do: Own the Partner Journey Framework: Design and continuously improve the shared journey every partner moves through, from Acquisition to Onboarding to Activation to Acceleration, including eligibility criteria, intake paths, incentives, tiering, and agreements. Lead Partner Enablement & Certification: Own the roadmap and delivery model for partner onboarding, training, certification, and badging programs, partnering with PSE and GTM Enablement on technical training content. Establish Governance & Standards: Define tiering, KPIs, and rules of engagement across partner types, and drive consistent standards across Partnerships, Sales, Marketing, Product, and Customer Success. Design Repeatable GTM Plays: Build co-sell, pipeline-generation, and joint go-to-market motions that scale successful partner plays rather than reinventing them per relationship. Run Partner Communications & Community: Own ongoing partner comms, news, meetups, summits, self-serve co-marketing kits, and the Partner Advisory Board with its feedback loops. Use Data to Evolve Programs: Evaluate program and partner performance using data and partner feedback, and recommend where programs should expand, simplify, or retire. Act as the Execution Arm of Partner Strategy: Translate partner leadership's priorities (Enterprise, Agentic Pipeline, Scale) into clear, resourced programs and roadmaps. About you: 6+ years in partnerships, partner programs, ecosystem enablement, or GTM strategy roles, in AI / Developer tooling. Proven experience and results building and scaling partner programs. Strong understanding of the developer, modern web, and AI agent ecosystem. Experience with PRM systems, marketplaces, or partner ecosystem tooling. Ability to translate ambiguous strategy into concrete, scalable programs and measurable execution. Strong cross-functional leadership; comfortable driving alignment across Partnerships, Sales, Marketing, Product, and Customer Success without direct authority. Data-driven approach to evaluating program performance and partner feedback. Clear, confident communicator capable of building tools, content, and playbooks that other people can execute consistently. Bonus if you have: Experience designing governance, tiering, or certification frameworks for multiple partner types simultaneously (SIs, ISVs, GSIs, resellers). Exposure to AI/ML, devtools, cloud, or SaaS startup ecosystems. Experience standing up or migrating PRM/marketplace infrastructure. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA on-target earnings (OTE) range for this role is $175,000 - $230,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.