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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few teams provide such a direct impact on the growth of the company. The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. This role shapes both the function’s day-to-day operating model—from leadership forums and territory and compensation design to the systems and cadences that enable execution—and its long-term direction. You will lead annual planning, OKR development, and engagement-model design to ensure CS is positioned to deliver for users and scale effectively. This is a true ‘Business Partner’ role; you will serve as a trusted thought partner to Customer Success leadership—combining strategic insight, operational rigor, and hands-on execution. You will help translate CS priorities into actionable plans, drive cross-functional initiatives, and build the operating mechanisms that enable teams to make better decisions, execute consistently, and scale effectively. If you enjoy moving between strategic problem-solving and hands-on execution—and bring a roll-up-your-sleeves mindset—this role is for you. What you’ll do The near-term focus of this role is on evolving and scaling the foundations of the Customer Success business. This includes strengthening operating models, processes, business cadences, systems, and reporting infrastructure to support a growing and increasingly specialized organization. As a key business partner, you’ll measure and analyze performance, develop forecasts and dashboards, and lead data-informed process improvements that help the CS team operate more efficiently and deliver greater customer impact. Responsibilities Work cross-functionally to analyze and troubleshoot system challenges Define operating models for new Customer Success specialisms, including metrics, processes, and cross-functional ways of working Design and implement AI-enabled workflows that improve CSM efficiency, scalability, and customer impact Conduct analysis and investigation of system operations and workflow management Translate business needs into scalable technical solutions and lead their implementation from requirements through delivery Develop scalable, automated reports and dashboards that meet key business and leadership reporting requirement, and reduce manual effort and operational overhead Oversee the management of CSM territories Enhance business processes through data-driven decision-making Define and monitor annual and quarterly OKRs Prepare materials for QBRs and other leadership meetings Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of work experience, with a significant portion in strategic / operational roles at high-growth tech companies or consulting. High comfort with ambiguity—you take an undefined operational problem, scope it, design a solution, and drive it to completion with minimal oversight. Experience with and holding a high bar across operational design, strategic planning, and reporting. You are comfortable working independently with minimal oversight while holding yourself accountable to deadlines. Experience working cross functionally with senior stakeholders. You're comfortable bringing an independent and opinionated perspective. Technical proficiency in AI tools in order to automate workflows as needed. Strong analytical rigor—you're comfortable owning data and metrics directly, running your own analyses, and pressure-testing assumptions without relying on a dedicated analytics partner Ability to manage technical resources and translate business needs into requirements Preferred qualifications Experience working with Go-to-Market teams including Customer Success Proficient in SQL
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educating customers about the power of our platform, sharing Stripe's ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe's success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. What you’ll do As a Design Engineer you will concept, prototype, and build new experiences for our web presence. You'll bring your creativity and expertise to the full range of the Stripe brand, across evergreen pages as well as time-based campaigns. You'll both utilize and contribute to our libraries and design systems, and, when appropriate, work outside established systems to create new digital moments. You'll constantly have in-browser performance in mind, and create abstractions that other designers and engineers consume and build upon. All Design Engineers in WPP have a shared commitment to user experience and craft, but each pod has subtly different focus areas. The Collective pod leverages design, animation, and interaction to drive awareness, educate prospective users, and share Stripe's expertise across public surfaces such as Stripe.com, Link, and others. The Expansion pod brings the same creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a Design Engineer on the Collective pod, you will help us continue to drive Stripe.com forward, bringing new experiences to life or refining existing content to inform prospective users about the company and its offerings. You will partner closely with designers, other engineers, and partners to execute and evolve the site, bringing technical craft and creativity to the expansive scope of Stripe's web presence. Responsibilities Collaborate with our team's designers and partners to both create new experiences for and maintain Stripe.com Work closely with other design engineers, pairing, mentoring, and continually building a culture of excellence Prototype and implement web animations and interaction-heavy product launch materials Build beautiful, best-in-class end-user experiences to solve complex problems Utilize, maintain, and extend our design systems Integrate our web platform with self-serve authoring and experimentation Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of relevant web front-end development or creative technology experience at a tech-forward, product-driven company Advanced knowledge of modern HTML and CSS Experience writing clear, elegant code in a team environment A zeal for the web as a storytelling medium, demonstrable through a portfolio of design work and frontend code showcasing design systems, engaging microsites, Figma plugins, webGL experiments, CSS art, or anything else—you tell us Experience designing and building public-facing websites that work elegantly across commonly used browsers and devices Preferred qualifications A good understanding of the formal elements of design, not just limited to the web and including typography, layout, balance, and proportion Proficiency with React, with a focus on interactions, animation, performance, and polish Experience with A/B testing, synthetic monitoring, or accessibility testing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s People Systems team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scalable solutions. As part of the People Solutions organization, we partner with Corporate Technology, Finance, and the wider People team, including Talent and Total Rewards, to build a world-class employee experience. We are a strategy-first, quality-focused team that values technical rigor, adaptable problem-solving, and deep empathy for the Stripes we serve. What you’ll do As a Workday Analyst on the People Systems team, you’ll help administer and improve Stripe’s Workday environment. You’ll support the operational, cyclical, and change-management work that keeps our systems running reliably while building technical depth across key Workday domains. You’ll work with People Systems teammates and cross-functional partners to turn well-defined requests into tested, documented system updates. You’ll own assigned workstreams with guidance and partner with senior teammates on complex changes, high-risk decisions, and system escalations. This role is well suited to someone who enjoys solving operational problems, working carefully with confidential data, and bringing clarity to Workday administration. Responsibilities Configure and administer assigned Workday capabilities across defined functional areas, including Core Human Capital Management, Security, Time Tracking, Absence, and Reporting Complete recurring operational work, including system queue monitoring, Workday Inbox support, account monitoring, access updates, routine data requests, compliance activities, and employee lifecycle processes Support configuration and reporting requests through Enterprise Interface Builder loads, compensation range and grade profile updates, entity work, organizational changes, and related data maintenance Conduct functional impact analyses, support daily change-management triage, and escalate complex or high-risk changes through established review paths Test Workday releases, new features, configuration changes, and cyclical processes, then document results and implementation guidance Triage Workday requests, gather requirements, clarify intended outcomes, resolve assigned issues, and partner with People team stakeholders on practical solutions Maintain support documentation and knowledge content, identify recurring issues and system gaps, and contribute to improvements in processes and the employee experience while following applicable security, access, and audit requirements Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of hands-on Workday configuration, administration, or human resources information system experience Experience configuring or supporting Workday Human Capital Management, Reporting, Security, Time Tracking, Absence, Payroll, or other employee lifecycle processes Experience supporting data loads, reporting requests, system changes, testing, or operational workflows in an enterprise human resources information system environment Experience working with confidential information and business-critical processes with close attention to detail Clear written and verbal communication skills, including the ability to document work, partner with stakeholders, and raise risks or blockers when needed Preferred qualifications Experience working with cross-functional teams on system or process improvements Experience with Workday Enterprise Interface Builders, calculated fields, and advanced, matrix, or composite reports Experience supporting Workday releases, user acceptance testing, change management, or recurring People cycles Workday certification or relevant Workday training Experience in consulting or another role supporting internal or external clients
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup and SMB Account Executive team is a highly consultative sales team that is responsible for the acquisition and growth of Stripe’s largest and most promising Startup and SMB customers. As an Account Executive, you’ll identify new opportunities for prospects to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to acquire new customers and drive product adoption. What you’ll do Responsibilities Identify high-potential prospective users from inbound leads and outbound prospecting Own the full sales cycle from lead to close for SMBs Develop and implement full sales cycle strategies for driving new logo and product adoption Solve complex client needs and work across product, sales, risk, and operations teams to improve our platform Generate your own leads through cold calling, blitzing, research, networking, and driving your territory Make every potential Stripe user happy with every interaction, regardless of deal size Identify and understand users’ pain points to propose Stripe solutions Set up users for success by coordinating internally with other Stripe teams Who you are We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high-velocity deal cycles. If you’re smart, persistent, and a great teammate, we want to hear from you! Minimum requirements 2+ years of closing sales experience with a track record of top performance Professional fluency in English and German (both written and spoken) Ability to understand complex technical ecosystems and build great relationships with technical customers Analytical ability to manage complex sales cycles Experience managing projects with input from cross-functional teams A knack for working well with a wide range of stakeholders, both internally and externally Ability and motivation to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Proven ability to meet or exceed sales targets Preferred Qualifications Prior experience in a sales role at a high growth technology company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk team helps maintain a healthy financial ecosystem for businesses around the world. Credit Operations conducts credit risk assessments, underwrites small and mid-sized users, and develops mitigation strategies that enable Stripe to take smart risks while supporting growth. The globally distributed team partners with stakeholders across regions to support new and existing users and products. What you’ll do As a Credit Operations Manager, you will lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations. You will help enable new and existing Stripe products by translating product strategies into operational capabilities and appropriate credit controls. In partnership with Credit Strategy, Product, Engineering, and Data Science, you will launch new programs and advance AI-enabled automation across Credit Operations. Responsibilities Lead, motivate, and develop a high-performing Credit Operations team by setting clear goals, providing regular coaching and feedback, and supporting professional growth Assess the team’s current and future capability needs and partner on hiring, workforce planning, and development strategies to close material gaps Set priorities for the team in alignment with Credit’s broader strategy and translate them into clear goals, work plans, and operating mechanisms Evolve Credit Operations’ systems, processes, and operating model to improve decision quality, mitigate emerging risks, and scale efficiently Support new and existing Stripe products by assessing credit and operational impacts, defining requirements and controls, and preparing Credit Operations for launch and ongoing support Partner with Risk leadership and cross-functional stakeholders to prioritize investments in risk mitigation, operational efficiency, and user experience Use AI-enabled tools and partner with technical and operational stakeholders to test and implement automation, with appropriate quality controls and change management Define and manage operating metrics and service-level agreements, using performance insights and root-cause analysis to drive improvements Oversee credit-related vendor performance and ensure work meets applicable quality and compliance standards Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10-15 years of work experience in commercial credit underwriting 3-5 years of experience leading credit risk or underwriting teams in a fast-paced, high-growth environment Experience in financial risk modeling or cash-flow forecasting Proven track record of building, leading, and developing high-performing teams, including setting goals, managing performance, and coaching team members Strong strategic thinking and problem-solving skills with the ability to translate complex challenges into actionable solutions Excellent communication and stakeholder-management skills, with the ability to influence across functions Demonstrated experience designing, launching, and scaling programs, products, or operational capabilities from planning through implementation and measurement Experience using AI-enabled tools and partnering with technical and operational stakeholders to implement automation, including quality controls, change management, and team adoption Commitment to delivering a user-centered experience while effectively managing risk Preferred qualifications Experience supporting credit-related product launches or translating product capabilities into operational requirements, workflows, controls, and launch-readiness plans Strong knowledge of accounting principles and experience evaluating financial statements and business models across industries Experience analyzing data and creating dashboards using SQL Experience partnering with engineering teams to develop or improve investigative and decisioning tools Bachelor’s degree in a relevant field; advanced degree or certification is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in the Stripe portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back-office finance automation across billing, tax, revenue reporting, and data. What you'll do As a Billing Account Executive (Grower) at Stripe, you'll use your sales and product expertise to help drive growth to existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll be instrumental in leading in-depth product discussions with existing and prospective customers—and building and executing against our go-to-market strategy. Responsibilities Build deep, resilient, and multi-threaded relationships across SMB client organizations, with the ability to articulate value across different functions and key business stakeholders. The capability to develop and execute formal Strategic Account Plans that map out the client organization, identify short-term and long-term growth opportunities, and forecast renewal or expansion cycles Proactive communication and transparency with consistent value-adding engagements, updates, and ability to manage expectations effectively. Acting as a trusted advisor rather than merely a vendor Drive revenue to achieve and overperform on target and KPIs Lead upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Deeply understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform the Stripe product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator with strong diagnostic thinking and a track record for improving the processes and organizations around you. Minimum requirements 7+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business or expansion of existing users A proven ability to build strong collaborative working relationships with business partners The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision A hands-on mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications Experience in selling billing solutions 3+ years of experience specifically selling financial services or similar software Proven ability to sell in a fast-paced environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Go-to-Market (GTM) Enablement develops the capabilities that help Stripe’s customer-facing teams deliver greater value to users. We define expectations for role excellence, build practical learning experiences, and equip managers to reinforce new skills and behaviors. Enablement Business Partners connect our global strategy with the needs of specific regions, segments, roles, and business teams. They partner with leaders to identify performance needs, adapt enablement for the field, and embed learning into everyday coaching and business rhythms. What you’ll do You’ll lead a team of Enablement Business Partners responsible for deploying and adapting enablement across Stripe’s GTM organization. You’ll shape how the team works at scale, including how it prioritizes demand, responds to urgent needs, measures impact, and gives leaders visibility into progress and tradeoffs. You’ll serve as a trusted partner to the Global Head of GTM Enablement and senior GTM leaders. You’ll combine field insights, performance data, and business context to identify needs, guide investments, and help customer-facing teams improve how they serve Stripe’s users. Responsibilities Develop and execute an Enablement Business Partner strategy aligned with Stripe’s GTM priorities Lead and develop a team of Enablement Business Partners, strengthening their capabilities in consulting, stakeholder management, learning delivery, data interpretation, and change leadership Establish a consistent intake, prioritization, planning, and escalation model that balances strategic priorities with urgent business needs Partner with GTM leaders to identify performance and capability gaps, then translate them into targeted plans for specific regions, segments, and roles Coordinate the deployment and adaptation of global programs while embedding applied learning, manager coaching, and reinforcement into business rhythms Use conversation intelligence, competency data, learning signals, and business indicators to prioritize investments, evaluate behavior change, and make recommendations to senior leadership Build cross-functional partnerships and repeatable processes that clarify ownership, improve execution, and increase the impact of the Enablement Business Partner function Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in GTM leadership, sales enablement, sales effectiveness, or a related field Experience leading and developing a team in a complex, high-growth organization Experience building and scaling enablement programs or business-partner models across multiple regions, segments, or GTM roles Experience building prioritization and operating models, influencing senior stakeholders, and leading complex cross-functional initiatives Experience using performance data to identify skill gaps, guide coaching, and connect enablement to proficiency, behavior, and business outcomes Preferred qualifications Experience in a quota-carrying sales or sales leadership role Experience enabling global teams and adapting programs across regions, markets, and cultural contexts Experience leading organizational change involving sales methodologies, processes, tools, or operating models Experience using artificial intelligence and automation to improve enablement delivery, personalization, reporting, or operational effectiveness Experience using Gong or a similar conversation-intelligence platform
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by Stripe annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of Stripe’s payment infrastructure and architect controls that leverage AI to optimally manage users’ business. What you’ll do As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at Stripe, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact. Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products. Responsibilities Develop the long-term vision and strategy for our Payments Analytics product and our intelligence platform, prioritize accordingly, and create an execution roadmap Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data Build and launch new capabilities and products that bring significant value to customers Set the pace, prioritization and execution for the team Work with a wide range of systems, processes and technologies to own and solve technical and product problems Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements: Product Management experience: 10+ years of relevant experience Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners Results-oriented: You enjoy doing whatever it takes to execute on complex projects
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is building the economic engine for AI – and it’s working. Today, 88% of the Forbes AI 50 are building on Stripe (and most of the remaining 12% are pre-monetization). The AI GTM team is focused on helping AI-native businesses monetize and scale. We're in a unique position—partnering with the world's most ambitious AI companies (like OpenAI, Anthropic, ElevenLabs, and NVIDIA) to help them grow. This is one of the fastest growing parts of the business, and we need more great people to help us continue to accelerate. What you'll do As a Sales Manager on the AI GTM team at Stripe, you will leverage your sales leadership and product expertise to drive growth through new and existing strategic AI customers. Reporting to the Chief Revenue Officer of AI, you will lead a team of Account Executives responsible for expanding Stripe's relationship with some of the most important AI companies in the world—across payments, billing, and beyond. You will be instrumental in leading in-depth product discussions with customers, developing consultative and solution-based sales strategies, and building deep knowledge of the AI industry and its unique monetization challenges. You will collaborate closely with Product, Marketing, Product Marketing, and User Operations teams to develop and execute against our go-to-market strategy. Responsibilities Develop the long-term vision for a growing AI GTM team and scale day-to-day operations. Lead and manage a team of Account Executives managing existing AI accounts (driving revenue expansion, product attach, and retention) and looking for new business opportunities. Establish strategic plans and objectives to drive growth across the AI GTM business line, guiding execution to KPIs. Build and develop a high-performing team, fostering a strong culture of energized and engaged Stripes while investing in the growth and development of your team. Coach and guide the team in developing consultative and solution-based sales skills throughout the sales cycle. Be accountable for driving revenue, increasing product attach rates, and growing existing clients at high rates. Engage with Product, Marketing, and User Operations teams to influence our product roadmap (you are on the frontier!) and accelerate our growth trajectory for our AI industry users. Serve as both an internal and customer-facing expert on Stripe's products, particularly as they apply to AI-native business models (usage-based billing, marketplace payments, embedded finance, agentic commerce). Build strong relationships with customer executives (CEO, CFO, CTO) and serve as a trusted advisor on how Stripe can support their growth. Create best practices and improve the business and customer engagement model. Who you are Sales leader. You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users. People developer. You are a strong people leader who builds high-performing teams through coaching, accountability, and culture. You're as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you. AI enthusiast. You have deep context in the AI industry and are energized by keeping up with new developments in the space. You bring a user-first mindset— you approach every customer interaction as a consultative partner rather than a transactional seller. Technically curious. You understand APIs, webhooks, and modern developer tools—and you can hold credible conversations with engineering leaders about how Stripe's infrastructure fits into their stack. Minimum requirements 8+ years of sales leadership experience, launching and growing high-functioning sales teams/products. 10+ years of experience in hyper-growth SaaS or technology environments across the AMER region. Demonstrated success managing existing/growth customer portfolios and driving revenue expansion. Proven ability to be a self-starter, capable of driving business results without significant supervision. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. Deep understanding of AI industry dynamics, business models, and monetization strategies (usage-based pricing, API-first distribution, agentic commerce). Strong product acumen—ability to learn and articulate complex product capabilities, understand how they work technically, and connect them to user needs. Excellent verbal and written communication skills, including strong presentation skills for in-person meetings with multiple stakeholders. An enthusiastic "roll up your sleeves" mentality. Proven ability to lead complex negotiations involving bespoke agreements with commercial and enterprise businesses. Preferred qualifications Industry experience in payments, financial infrastructure, developer tools, or AI/ML platforms. Existing relationships within the AI ecosystem (AI labs, AI-native SaaS companies, developer platforms). Experience selling complex platform solutions involving multiple products. Prior experience at a growth-stage software company or a leading payments/fintech company. Familiarity with Stripe's product suite and how AI companies leverage financial infrastructure to scale.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The UK Enterprise Retail team supports our users to improve their customers' buying experiences, increase their domestic presence whilst expanding into new territories and unlocking new revenue streams. As a key member to the UK Enterprise Retail team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! What you’ll do As an Account Executive (Existing Business), you will create partnerships between Stripe and the most innovative and fastest-growing companies in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Contribute to shaping our Enterprise Retail strategy and building repeatable processes and scaled engagement models Develop outbound strategies to create and nurture opportunities Own the full sales cycle from lead to close for upper middle market and enterprise companies Develop relationships with executive stakeholders at new and existing clients Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Who you are You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! Minimum requirements 7+ years of sales experience, preferably selling a technical product, with a track record of top performance Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies An ability to understand complex technical problems and understand how Stripe’s solutions can address them A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal Strong presentation skills Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner Preferred requirements Prior experience at a growth stage Internet/Software company Experience in fintech/payments is a plus, but not prerequisite
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The AI Startups team is focused on one of Stripe’s most strategic growth areas: enabling the monetization and scaling of AI-native and AI-enabled businesses. We are in a unique position to partner with the most ambitious AI companies at the forefront of artificial intelligence. Our team collaborates across infrastructure, foundational models, agents, and applications to support these companies in their growth and global commercialization using Stripe’s comprehensive financial stack. What you’ll do Responsibilities Own contract renewals and lead commercial negotiations to increase revenue and market share among existing customers. Develop and implement sales cycle strategies to drive product adoption, new sales, and client retention at scale. Address complex client needs by collaborating with product, sales, risk, and operations teams to enhance our offerings. Build and refine the go-to-market playbook for AI monetization and usage-based billing (UBB), including segmentation, messaging, sales strategy, and pipeline generation. Engage with AI founders and industry influencers to position Stripe as the preferred infrastructure for monetizing AI. Represent Stripe in market-facing activities (e.g., hackathons, webinars, events) to elevate our presence in the AI and billing ecosystem. Who you are We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! Minimum requirements 5+ years of experience in a client-facing/sales role Ability to understand complex technical ecosystems and build great relationships with technical customers Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements Analytical ability to manage complex pricing and cost considerations Experience managing projects with input from cross-functional teams A knack for working well with a wide range of stakeholders, both internally and externally Ability and motivation to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Preferred qualifications Prior experience in a sales and/or customer-facing role at a high growth technology company Experience with Excel and SQL, or a willingness to learn
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Administrative Business Partner team works with Stripe’s leaders to support their day-to-day administrative and operational needs while contributing to projects that support the company’s strategic priorities. What you’ll do Stripe is seeking an organized and composed individual with strong attention to detail, communication skills, and professional drive to support the Office of the President. This role will report directly to the Lead Administrative Business Partner to the President and will be responsible for a wide range of tasks. A successful candidate will bring a “no task too big, no task too small” mindset, exercise sound judgment, and partner effectively with leaders and individuals across the organization. This individual should also demonstrate discretion, resilience, and experience working in ambiguous environments. Responsibilities Provide administrative support to our President, Product and Business by managing a complex calendar Support research and logistics for unique, high-profile offsite events Travel to offices and support onsite responsibilities as needed Track, manage, and reconcile expenses monthly Manage end-to-end travel, including planning, booking, and creating itineraries in advance of domestic and international trips Identify opportunities to establish new administrative systems and processes and improve existing ones Own and manage ad hoc projects as needed Build cross-functional relationships across departments Support general office duties as needed Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you’re encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of administrative experience at a rapidly scaling or large company You’re highly organized, with strong attention to detail and an ability to execute You have excellent time management skills and can quickly shift tasks and priorities as needed You can work across roles and teams in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient You communicate, perform, and respond well under pressure or in ambiguous situations You enjoy improving processes to make them more efficient You handle sensitive information and situations with care and confidence You can anticipate and respond to the needs of others You have experience working at a high-growth technology startup