Explore active software engineering, data, AI, product, and design roles directly from verified employers—and make sure your resume is ready before applying.
Get an instant ATS score, missing keyword alert, and bullet rewrites tailored to your target job before submitting your application.
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Key Responsibilities: Build and lead a team of the foremost technical and troubleshooting experts at OpenAI. You are the last line of defense before the core Engineering team. Partner with engineering and customer teams to build out our systems to ensure that we resolve escalated issues. You will engage with senior leaders internally or with customers and coordinate resources across multiple teams as needed. Take learnings from resolving customer issues and operationalize those solutions at scale, iterating on internal processes with Engineering/Go-To-Market/vendor partners, influencing product roadmaps, and improving overall customer experience with support. Manage scaling and operations of the team in order to deliver 24x7 coverage globally, including holidays and weekends based on business needs. Build strong relationships with our customers to ensure their application’s success. Ensure the team is assisting broadly where needed beyond the ‘core remit’ of the team Be a part of the broader leadership team in Support. You will have the opportunity to build not just within this team, but across the organization. Qualifications: Have 10+ years of experience in technical support engineering or software engineering Have 5+ years of experience leading technical support engineering or software engineering teams, ideally in high-scale or fast-paced environments Have experience leading highly skilled engineering teams and are comfortable empowering senior ICs while setting a clear technical and operational direction. Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability. Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights. Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking. Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed. Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation. Are mission-driven, collaborative, and operate with high integrity and humility. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for an experienced, customer-centric product leader to drive the company forward — supporting Figma's multi-product platform experience by ensuring the user experience is clear, coherent, and high craft. This group impacts how every customer feels about Figma, our adoption and retention metrics, and collaboration rates. You will tackle complex core product and platform challenges with real revenue implications and set strategies for Figma's product experiences across groups, impacting the way millions of people design and build together every day. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead teams that own shared user experiences across the Figma product suite, including platform coherence, multiplayer, collaborative experiences, and the internal design system (Figma Pattern Library) Set vision, strategy, and goals for workflows and interoperability at Figma. Dive into details to drive decisions forward. Set the standard for leadership that works across boundaries and for high-quality PM craft Work closely with cross-functional partners in engineering, data, and design to drive inspiring outcomes across teams within this group and across the company Hire, coach, and develop a senior bench of PMs across the group We'd love to hear from you if you have: Demonstrated ability to drive challenging, sweeping changes across groups Excellent cross-functional collaboration & communication Deep user empathy, appetite for complexity and a drive for simplicity A track record of setting strategy and executing on major user-facing initiatives in environments with scale, ambiguity, and complexity (both technical and product) 5+ years managing PMs, experience coaching a senior bench of PMs, and fostering collaborative, high-performance, joyful team environments Strong systems thinking and UX judgment, with a demonstrated ability to set pace and operate with high agency While it's not required, it's an added plus if you also have: Experience working on major cross-app overhauls and designs systems for a multi-product company At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $204,000 — $348,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We build the shared infrastructure, tooling, and lab environments that let teams test quickly, understand failures, and ship with confidence. About the Role As a Systems Integration Manager , you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you’ll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems. You will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you’ll have the rare opportunity to build the validation foundation early—shaping the systems, standards, and operating model that will support products from prototype through launch. We’re looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and grow the team: Hire, manage, mentor, and develop engineers and lab operations staff responsible for test infrastructure, automation, device labs, and release validation. Own validation strategy and release quality: Define the systems, processes, release criteria, metrics, and escalation mechanisms used to assess reliability and readiness across software, firmware, and hardware; drive improvements in test reliability, failure triage, and regression management. Build scalable test infrastructure: Guide the development of a stable, all-purpose testing platform, automated test frameworks, hardware-in-the-loop systems, device orchestration, diagnostics, and developer tooling—while balancing dedicated rigs for technology-specific testing needs. Scale lab and fleet operations: Ensure large-scale device fleets, test rigs, lab infrastructure, provisioning, maintenance, and capacity remain reliable and ready for engineering use; develop the processes, documentation, ownership models, and vendor partnerships needed to grow efficiently with the organization. Set priorities and roadmap: Balance near-term release needs with longer-term investments in infrastructure, automation, scalability, and operational efficiency. Partner across teams: Work closely with hardware, embedded systems, QA, reliability, and release teams to improve product testability and resolve cross-functional quality issues. Own and communicate product quality: Pull metrics and aggregate test reports from multiple sources into a coherent message, carrying the voice of quality and advising on product launch readiness. Minimum Qualifications: Experience leading engineering teams responsible for systems integration, test infrastructure, developer tooling, device quality, or hardware-software validation. Strong technical background in software engineering, embedded systems, test automation, or systems engineering. Extensive background in consumer hardware products and understand the challenges of validating software, firmware, and physical devices together. You might thrive in this role if you: Have successfully operated or scaled automated testing and hardware-in-the-loop environments. Are comfortable using data and quality signals to make release decisions and prioritize engineering investments. Have experience managing engineers while partnering closely with lab technicians, QA teams, vendors, or hardware operations teams. Can move comfortably between technical architecture, operational problems, people management, and cross-functional execution. Build strong teams, establish clear ownership, and create an environment where engineers can execute quickly without compromising reliability or quality. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM). About the role We are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records. You will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market. This role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required. In this role, you will Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value. Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve You might thrive in this role if you Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries. Have experience with legal technology, legal services, compliance-heavy workflows, or professional services; this is helpful but not required. Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences. Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks. Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes. Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture. Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns. Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies. The Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate. About the Role We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex) , leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development. As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights. Success in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeatable technical patterns that help engineering organizations get more value from AI. This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Lead, hire, and mentor a high-performing team of Applied AI Engineers supporting Codex customers across strategic accounts. Own the operating model and technical engagement strategy for Codex Applied AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption. Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures. Act as the senior technical escalation point and thought partner for complex customer implementations and engineering challenges. Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction and roadmap priorities. Establish repeatable technical patterns, playbooks, reference architectures, and best practices that enable broader adoption of AI-powered software development. Coach Applied AI Engineers to operate as trusted technical partners to engineering leaders, executives, and highly technical customer teams. Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering. Develop a deep understanding of how customers are using Codex, where they encounter friction, and where new technical approaches or product capabilities could unlock greater impact. Champion safe, reliable, and effective adoption of AI-powered development workflows across industries. You’ll Thrive in This Role If You Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles. Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers. Have experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments. Possess strong hands-on software engineering experience and fluency with programming languages such as Python or JavaScript. Understand modern software development lifecycles and have strong intuition for how AI and coding agents can change how software is designed, built, tested, and maintained. Can work directly with customer engineering teams to understand ambiguous problems, develop technical approaches, and turn ideas into working solutions. Are an effective communicator who can translate complex technical and business topics for both engineering teams and executive stakeholders. Thrive in ambiguous, fast-moving environments and enjoy building new operating models, technical patterns, and teams from first principles. Demonstrate strong ownership, humility, technical judgment, and a commitment to helping both customers and teammates succeed. Are personally committed to fostering the safe and beneficial development of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's RL Data Platform team builds the systems that produce, move, and serve the human data Claude learns from: the interfaces humans use to give feedback, the pipelines that turn raw feedback into training signal, and the tooling researchers use to launch, monitor, and inspect data collection. Every RL run depends on a steady supply of high-quality data - human feedback, expert demonstrations, graded transcripts - and when a researcher has an idea for new data on Monday, our job is to make it collectable by Wednesday and in the training mix by Friday. This is a full-stack, ownership-heavy role on a small, senior team. You'll design and ship web interfaces used by thousands of expert annotators, build the backend services and data pipelines behind them, and work directly with RL researchers to understand what data they need and why. You'll scope your own projects, make architectural calls, and see them through to production. We're looking for engineers who treat researchers as their users, build for reliability first, and care as much about the shape of the data leaving the system as the UI going into it. Key responsibilities Design, build, and operate the feedback and data collection interfaces used by human annotators, domain experts, and internal researchers. Build and maintain the backend services, APIs, and pipelines that route model samples to humans and return structured feedback to training. Own the reliability, latency, and usability of systems that run continuously against live model endpoints. Partner with RL researchers to translate loosely specified data needs into well-scoped collection campaigns and the tooling to run them. Build dashboards, monitoring, and inspection tools so researchers can see data quality and throughput without asking an engineer. Identify and remove the bottlenecks between "we want this data" and "it's in the training mix". Minimum qualifications Strong full-stack engineering skills, with production experience in TypeScript/React on the frontend and Python on the backend. Experience designing and operating backend services and data pipelines that other teams depend on. A track record of owning projects end-to-end, from an ambiguous brief to something in production that people use. Comfort working directly with technical stakeholders whose needs change week to week, and the judgment to push back when something isn't worth building. Effective use of AI tools in your own day-to-day work. Care about the societal impacts of your work. Preferred qualifications Experience building annotation, labelling, evaluation, or other human-in-the-loop data tooling. Experience with RLHF, preference data, or other human-feedback pipelines for ML systems. Experience shipping researcher-facing or other expert-facing internal tools people love: interviewing users, hunting down friction, measurably improving the experience. Experience running experiments on data collection interfaces and using the results to improve data quality. Experience working with crowdworker or expert vendor platforms at scale. Familiarity with how LLMs are trained and evaluated. Representative projects Build an interface that lets a domain expert review a long agentic transcript, flag the step where things went wrong, and write a corrected continuation - with the result landing in a training-ready format. Rework the sampling path between our feedback interfaces and model endpoints to cut time-to-first-sample for annotators. Build a campaign launcher that lets a researcher stand up a new data collection effort (task, rubric, population, quality checks) without writing code. Instrument annotator behaviour to detect low-effort or adversarial work and surface it to the quality team automatically. Design the data model for a kind of feedback we haven't collected before, and ship the pipeline that gets it into the training mix. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's RL Data Platform team builds the systems that produce, move, and serve the human data Claude learns from: the interfaces humans use to give feedback, the pipelines that turn raw feedback into training signal, and the tooling researchers use to launch, monitor, and inspect data collection. Every RL run depends on a steady supply of high-quality data - human feedback, expert demonstrations, graded transcripts - and when a researcher has an idea for new data on Monday, our job is to make it collectable by Wednesday and in the training mix by Friday. This is a full-stack, ownership-heavy role on a small, senior team. You'll design and ship web interfaces used by thousands of expert annotators, build the backend services and data pipelines behind them, and work directly with RL researchers to understand what data they need and why. You'll scope your own projects, make architectural calls, and see them through to production. We're looking for engineers who treat researchers as their users, build for reliability first, and care as much about the shape of the data leaving the system as the UI going into it. Key responsibilities Design, build, and operate the feedback and data collection interfaces used by human annotators, domain experts, and internal researchers. Build and maintain the backend services, APIs, and pipelines that route model samples to humans and return structured feedback to training. Own the reliability, latency, and usability of systems that run continuously against live model endpoints. Partner with RL researchers to translate loosely specified data needs into well-scoped collection campaigns and the tooling to run them. Build dashboards, monitoring, and inspection tools so researchers can see data quality and throughput without asking an engineer. Identify and remove the bottlenecks between "we want this data" and "it's in the training mix". Minimum qualifications Strong full-stack engineering skills, with production experience in TypeScript/React on the frontend and Python on the backend. Experience designing and operating backend services and data pipelines that other teams depend on. A track record of owning projects end-to-end, from an ambiguous brief to something in production that people use. Comfort working directly with technical stakeholders whose needs change week to week, and the judgment to push back when something isn't worth building. Effective use of AI tools in your own day-to-day work. Care about the societal impacts of your work. Preferred qualifications Experience building annotation, labelling, evaluation, or other human-in-the-loop data tooling. Experience with RLHF, preference data, or other human-feedback pipelines for ML systems. Experience shipping researcher-facing or other expert-facing internal tools people love: interviewing users, hunting down friction, measurably improving the experience. Experience running experiments on data collection interfaces and using the results to improve data quality. Experience working with crowdworker or expert vendor platforms at scale. Familiarity with how LLMs are trained and evaluated. Representative projects Build an interface that lets a domain expert review a long agentic transcript, flag the step where things went wrong, and write a corrected continuation - with the result landing in a training-ready format. Rework the sampling path between our feedback interfaces and model endpoints to cut time-to-first-sample for annotators. Build a campaign launcher that lets a researcher stand up a new data collection effort (task, rubric, population, quality checks) without writing code. Instrument annotator behaviour to detect low-effort or adversarial work and surface it to the quality team automatically. Design the data model for a kind of feedback we haven't collected before, and ship the pipeline that gets it into the training mix. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is dedicated to developing AI assistants that are helpful, harmless, and honest. As usage of our AI services grows, we need to ensure they are not misused. The Safeguards team is at the forefront of protecting our users from the risks of powerful AIs as well as ethical, technical, and social risks from the use of generative AI. The Safeguards team at Anthropic builds protections for new AI features enabled by the research teams and protects new products and surfaces developed by our product teams. As a Product Manager for the Safeguards team at Anthropic, you will own the ideation, design, development and deployment of Safeguards systems and relevant product UX to ensure we are advancing frontier models safely to users across various cloud platforms. You will work closely with our research and product teams to develop detections, evals, interventions, and tools to measure and mitigate deployment and user risks. We are looking for a product manager who is deeply committed to making AI safe and beneficial for humanity. You are aware of the risks and are committed to working with experts and coming up with ideas for Anthropic to implement. You have deep technical expertise in development, deployment and measurement of Safeguards systems. You thrive in rapidly moving and ambiguous environments. Responsibilities: Determine how to build in safety by design upstream and leverage downstream defenses for Anthropic’s frontier models, AI products, customers on different surfaces - Claude.ai, 1P API, external Cloud providers. Ability to write safety evals and communicate externally about safety. Drive impact via ruthless prioritization by clearly defining problems, solution options forward, clarity on both business & technical tradeoffs and accordingly clear requirements toward MVP vs. ideal state. Align & collaborate with policy, enforcement, research, engineering and cross functional stakeholders. Understand the AI landscape and ecosystem to plan for mitigation of deployment risks of increasingly powerful models and determined adversaries. Lead the development of metrics to understand the area, performance, blindspots to help inform future project planning. Minimum Qualifications You may be a good fit if you have: Ability to make technical tradeoff decisions; ideally with experience working across policy experts, AI/ML research engineers and software engineering teams to design and build state of the art safety systems. Strong user understanding of how our products are used, their Safeguards concerns and how we provide the best solutions. Demonstrated ability to build product and engineering strategy across multiple cross-functional teams for a rapidly changing space. Demonstrated experience in designing and building metrics to evaluate risks, system performance, user impact and making crisp tradeoffs Very strong ability to navigate, and prioritize amidst rapidly changing product specs, and to flex into different domains to bring clarity and execute. Evidence of exercising judgment and decision making in ambiguous situations. Planning, building, launching and measuring new products / systems in a zero to one environment. Ability to clearly articulate complex technical concepts to non-technical audiences in written and verbal communication. Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks. Preferred Qualifications 5+ years in product management with a focus on fast problem understanding, building roadmaps with tractable progress, ability to get into the details on data, detection & interventions, infrastructure & tools, and/or evals. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About the team The Partnerships team supports OpenAI’s mission by building and managing external relationships that expand product reach, accelerate adoption, strengthen strategic capabilities, and help the company scale responsibly. We partner across the organization to develop a go to market ecosystem strategy, create shared value, and support relationships that are critical to OpenAI’s growth. About the role We’re looking for a Partnerships Sales Manager to lead high-impact co-sell relationships across our go to market sales teams and our system integrators and solution partners. You’ll manage a portfolio of strategic external partners—including technology platforms, distribution channels, service providers, and other ecosystem partners—and work closely with internal sales teams to turn business needs into effective partnership strategies in order to deliver customer value and outcomes. This role combines relationship management, commercial judgment, and hands-on execution. You’ll help evaluate new partners, negotiate agreements, improve existing programs, and create the operating mechanisms needed to manage partnerships at scale. This role is based in New York in office 3 days a week. In this role, you will Own and deepen relationships with key strategic and ecosystem partners. Drive a partner first strategy across your assigned field territory alongside GTM teams Develop partnership strategies aligned with OpenAI’s product, go-to-market, and operational priorities. Source, evaluate, and onboard new partners and service providers. Lead commercial negotiations in partnership with Legal, Business Operations, Procurement, Security, and other stakeholders. Translate complex business requirements into clear partner selection criteria and operating plans. Establish performance metrics, governance processes, and regular business reviews for strategic relationships. Identify opportunities to improve economics, service quality, resilience, and scalability across the partner portfolio. Coordinate cross-functional initiatives involving Sales, Product, Engineering, Legal, Security, Marketing, Business Operations, and other partner-facing teams. Monitor market developments, ecosystem shifts, and emerging capabilities across relevant partner categories. Prepare recommendations and decision materials for senior leaders. Anticipate partnership risks and lead their resolution with internal and external stakeholders. You might thrive in this role if you Have 7+ years of experience in strategic partnerships, business development, ecosystem development, platform partnerships, go-to-market alliances, or a related field. Have direct sales and/or sales overlay experience. Have managed complex relationships with technology platforms, distribution partners, service providers, infrastructure companies, or other critical strategic partners. Are an effective negotiator with strong commercial instincts and experience structuring sophisticated agreements. Can analyze commercial and operational data and turn it into clear recommendations. Work well across technical, commercial, legal, go-to-market, and operational teams. Are comfortable navigating ambiguity, setting priorities, and building new processes in a fast-moving environment. Communicate clearly with executives, partners, and subject-matter experts. Pair strategic thinking with a willingness to own detailed execution. Exercise excellent judgment when working with confidential or sensitive information. Preferred qualifications Experience supporting a rapidly scaling global technology company. Familiarity with technology ecosystems, platform and infrastructure business models, distribution channels, go-to-market partnerships, or partner risk management. Experience developing partner scorecards, governance frameworks, and executive business reviews. Background working in a regulated or operationally complex environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As Data Operations Manager, you'll build and scale data operations across research teams working on frontier AI capabilities. You'll partner with researchers to design and execute data strategies, manage vendor relationships, and own the entire data pipeline from requirements to production. This role requires operational excellence combined with technical depth to understand what makes high-quality training data, but your focus will be on strategy and execution. About the Impact The data operations you build will directly determine how well our models perform on critical capabilities—tool use accuracy, prompt injection robustness, long-horizon reasoning, and safety alignment. You'll work with world-class researchers advancing the frontier while building the operational infrastructure to scale these efforts. We're looking for someone who gets excited about the challenge of scaling quality across diverse research areas—someone who can understand nuanced technical requirements, build the right partnerships, and execute flawlessly. If you thrive at the intersection of operational excellence and cutting-edge AI research, we'd love to hear from you. Responsibilities: Own and execute data strategy for research teams advancing frontier AI capabilities across RLHF, safety, tool use, and agentic workflows Drive strategic vendor partnerships and build scalable frameworks for technical data collection at scale Design and implement operational systems that translate research requirements into high-quality data pipelines Build evaluation frameworks and quality standards that ensure data meets the bar for training state-of-the-art AI systems Lead cross-functional initiatives to optimize research velocity while maintaining rigorous quality standards Proactively identify risks, bottlenecks, and opportunities to improve efficiency and effectiveness across data operations Partner with senior research leaders to align data operations with model development roadmaps and strategic priorities You may be a good fit if you: Have 3+ years in operations, consulting, product management, or program management roles Have exceptional project management skills with ability to handle multiple complex projects simultaneously Have strong communication skills and can engage effectively with technical and non-technical stakeholders Are familiar with how LLMs work or have strong interest in understanding AI training methodologies Are highly organized and can navigate ambiguity effectively Have experience with data analysis tools (SQL, Python, Tableau, spreadsheets, or similar) Thrive in fast-paced research environments with shifting priorities Are passionate about AI safety and understand the critical importance of high-quality data Strong candidates may also have: Experience with data collection, labeling, or annotation operations for AI/ML systems Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows Background working with research teams at AI companies or research-oriented organizations Experience managing vendor relationships or external contractors Consulting background with experience translating complex requirements into deliverables Track record of implementing process improvements or quality control systems at scale The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The Enablement Lead, Builder role (AI Deployment Manager) is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors. This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts. Success in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations and other platform capabilities, helping define effective enablement patterns that support adoption across customer segments Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption. Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams. Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale Partner closely with Sales, Solutions Architecture, and Product teams to define an effective enablement plan tailored to each customer’s use case, goals, and technical needs. Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite. Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions. Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements. Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development. You’ll thrive in this role if you: Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments. Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences. Strong technical depth across software engineering, the software development lifecycle, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, agentic systems and key tradeoffs. Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time. Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact. Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum. Are personally committed to fostering the safe and ethical evolution of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.